Recurrent cancer treatment in Africa

We’ve got bad service. You can’t even sit on a chair or on the floor next to a sick 92 year old lady. Only one person next to her bed. Took 4hours plus for admission. The staff told you to sit in the rest rooms if you want to sit. We are lucky they couldn’t help her at Meulmed and the ambulance took her to Heart Hospital with 5star service.

I will never set my foot in this hospital ever again, went to the hospital last week on the 8th February, I had chest pains and difficulty with breathing. Was attended by a nurse in the emergency area while waiting for the Doctor who took his time and he had very impatient and inconsiderate. Then he asked one of the nurses called Sophie to do heart test on me, the nurse came and just pulled my underwear without informing me what was that for and she was very rude. Then I was discharged at about 2am still with severe chest pains. All in all I will never recommend anyone to come to this hospital.

This is the best hospital in Pretoria,the nurses are very friendly and loving. However there is a group that works night shift this week they delay to bath patients and give them medication very late. That is not fair they are sick they need the best possible care at all times especially at night.as im typing there's a sick lady who was promised to be taken to the shower the sister came with her oxygen put it at the door and left without saying anything this people they are heartless

The doctors and other staffs were really nice, helping everyone warmly. The reception was great.

The busiest and best govt hospital in the City. It just lacks a lot of workers

Whenever you go to the orthopedic section the doctors saying go to Bwaila hospital. In bwaila the orthopedic section is not functional... Why you guys are torturing patient what's your problem with consulting the patient who are coming to your hospital??? Is there no one looking after this?

I went there for a procedure yesterday. The Day Hospital was really impressive!! The nurses were amazing, the pre and post care as well with outstanding doctors… and the food was also really tasty afterwards. Thanks so much!!!

Wonderful experience. The personnel are very friendly and professional. Most information captured beforehand on website making the questions here far less and intrusive. Will see what the food is like..

I feel Durbanville Medi Clinic ER is run by a bunch of lazy, rude, unfriendly staff from the Dr's. down to the Reception staff. A much better option is Cape Gate Medi Clinic. Friendly, helpful and competent staff.

No time respect at all

excellent Thank God

Central Mohandessin

Horrible, emotionally traumatic experience,irresponsible employees(not all, yet many, to be specific); the cost of the service is unreasonably high, absolutely disastrous finance department with pricing errors beyond 5k. They didn't accept my written complaint and never responded to the verbal, although promised.

Please avoid this hospital. I went in as an emergency patient and cannot believe how me and my family including young children were treated. No chairs or seats so my kids sat on the floor. All the hospital were concerned about was how I was going to pay. Whilst weak I had to walk around the hospital to different rooms just to make payment. I can’t believe hospitals so amateur unprofessional and selfish exist . Please beware.

The worst ever hospital I have ever been to in my life, unprofessional staff, complicated process just to get Into the emergency room, fees to open up a medical file eventhough I have my medical card, long awaiting to get in and a lot of people keeps redirecting me. I'm writing this review while waiting for almost 40 minutes just to have someone to check on me and I really feel sick and bad. Worst experience ever.

I am extremely grateful to all the ICU nursing, medical and cleaning staff, who have been taking great care of my mother. She fell sick while on a vacation here and had to be admitted into ICU a few days ago. She speaks only French and was very overwhelmed with the whole situation. I arrived in Cairo a couple of days after she was admitted and was relieved to hear from her that she was well looked after. Communication with the hospital was a little hard before I came over but thankfully the International Relations team also did an amazing job of giving us updates and letting us see her through video calls. I cannot thank them all enough for taking such good care of my mom, especially when we weren't here with her and she was very much on her own. I hope she pulls through and I am confident she is in great hands here. Thank you.

I recently had to take my friend to the hospital due to a medical emergency. While the initial check-up was conducted promptly, the experience quickly turned sour. The nurse named Esraa who attended to us was rude and lacked basic communication skills. No one introduced themselves, leaving us confused and unsure of whom to speak to. To make matters worse, we found the hospital to be severely understaffed. When I went to the reception to sign some papers, I found no one there. Almost all the staff members were absent, reportedly praying in the mosque, leaving the hospital empty and unattended. It was quite late at night, and we were left feeling anxious and helpless. The wait time for the test results was also incredibly long, and there was a lack of communication about what was happening with my friend's health. I was particularly disturbed when a nurse came in and started writing down details to transfer my friend to the intensive care unit without any prior explanation or consultation with us. I had to insist on speaking to a doctor, which delayed the process even further. Finally, when we decided to leave the hospital, we were left alone in the room without any instructions or follow-up. The overall experience was extremely disappointing, particularly in the emergency unit, which is supposed to be the most prepared and equipped to handle patients in need.

Most or all reviews of thanking doctors and nurses are fake reviews made my nurses. Service is very slow and sometimes it may take ages. Not very honest you should review the bill before leaving. Out patient care is good though.

Worst experience ever . Rip my gm. From a broken leg

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.

Was attended at emergency department. Nurses responded immediately when our ambulance landed at A&E. Was impressed by how neat the department was and their private rooms in A&E, Easy to follow directions. Nurses were engaging, humble and had a kindhearted. Offering great services. Thumbs up to Aga Khan Hospital

A hospital to go to. I came here with an emergency patient and the response was quick and efficient. If your insurance can cover you, this is your go-to hospital. Very world class kind of a hospital. The doctors are all well knowledge endowed in their respective medical specialties. The nurses are most especially customer service oriented - loved their reception. Watch out for the Children's Specialty Hospital that's yet to be launched. Keep up the good work The Aga Khan University Hospital.

For your Surgical Clinics, Improve your appointment booking system! If Doctors have emergency surgeries, and patients appointments have to be cancelled or rescheduled, INFORM THE PATIENTS in good time. There are people who Travel from Out of the town for their appointments! And if appointments for the following days need to be amended to accommodate patients whos appointments had been cancelled due to any emergency the doctor had to attend, then those patients booked on the following days should also be advised of the situation so that they can plan themselves. Very poor service!

Provides a lot of service with least resources ...need more support and care..

Good speciality in Tumer healing through microwave & radio frequency healing machines that i provided by my self to them which was purchased from Al Khalig Company, the bioneer and the best in the middle east for Sunar, Neuro Therm, Tumar burning and Nano knife Technology.

Great place and officers