Ebstein anomaly treatment in 68 Cardiac surgery clinics in Americas
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68 clinics specializing in Cardiac surgery providing treatment of Ebstein anomaly Ebstein anomaly is a rare congenital heart defect where the tricuspid valve is malformed and displaced into the right ventricle. It can cause blood flow problems and may require surgical intervention for correction and improved cardiac function. disease in Americas.
5
from Vasava Kamlesh
October 02, 2023
Caring
1
from Alan Hawkins
February 09, 2021
Never again!
I took my girlfriend to this hospital because she was having strong abdominal pains on 07/02/21. The two doctors were recent graduates v. inexperienced. One of them actually told me that Coca-Cola was a good drink for hidration!!!
Today we spent most of our day worrying that we may have contracted Covid seen as one in every 5 staff members were either not wearing a mask or wearing them inappropriately. We had complained to the night manager, who didn't care less!
To pay for the treatment they tell you to go to talk to a manager in his glass office. This guy not only charged us 5000 Reais which is an obscene amount, but had zero empathy or people skills.
And to think that the doctor actually wanted her to stay overnight, probably to be able to bill me ten times as much!!!
This hospital has some serious issues.
5
from Marie Claude van der Graaff Groener
September 30, 2020
Everything was excellent, from the operating team (special thanks to the amazing doctor Alexandre Santa Cruz, the best orthopedic surgeon there is!!!) until the nursing staff (impeccable and extremely professional, available and kind), the cleaning service (very effective) to the food!!!! (I never ate so well in a hospital!!!). The medical and customer care are so good that you enjoy being there and feel extremely safe and protected until you are ready to return home! Congratulations to all parties!!! I fully recommend this hospital!
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $9,614
-
Dual chamber pacemaker insertion
≈ $4,012
-
Coronary artery bypass graft (CABG)
≈ $7,540
-
Off-pump coronary artery bypass surgery
≈ $8,673
-
Fontan procedure
≈ $8,503
-
Permanent pacemaker implantation
≈ $3,247
-
Coronary catheterization
≈ $867
-
Percutaneous coronary intervention (PCI) with stent insertion
≈ $3,300
-
Patent ductus arteriosus (PDA) ligation in children
≈ $4,901
3.8
5 reviews
5
from Vasava Kamlesh
October 02, 2023
Caring
1
from Alan Hawkins
February 09, 2021
Never again!
I took my girlfriend to this hospital because she was having strong abdominal pains on 07/02/21. The two doctors were recent graduates v. inexperienced. One of them actually told me that Coca-Cola was a good drink for hidration!!!
Today we spent most of our day worrying that we may have contracted Covid seen as one in every 5 staff members were either not wearing a mask or wearing them inappropriately. We had complained to the night manager, who didn't care less!
To pay for the treatment they tell you to go to talk to a manager in his glass office. This guy not only charged us 5000 Reais which is an obscene amount, but had zero empathy or people skills.
And to think that the doctor actually wanted her to stay overnight, probably to be able to bill me ten times as much!!!
This hospital has some serious issues.
5
from Marie Claude van der Graaff Groener
September 30, 2020
Everything was excellent, from the operating team (special thanks to the amazing doctor Alexandre Santa Cruz, the best orthopedic surgeon there is!!!) until the nursing staff (impeccable and extremely professional, available and kind), the cleaning service (very effective) to the food!!!! (I never ate so well in a hospital!!!). The medical and customer care are so good that you enjoy being there and feel extremely safe and protected until you are ready to return home! Congratulations to all parties!!! I fully recommend this hospital!
São Paulo, Brazil
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Hospital São Luiz unit Morumbi was inaugurated on September 20, 2000, in the neighborhood of Morumbi, in São Paulo, marking the beginning of the expansion
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5
from Fatima Bertolace Marques
October 29, 2023
I found cordiality and care all the time in my hospitalization
2
from Zsofia Berenyi
March 22, 2022
Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow
1
from Eliene Silva
January 16, 2022
Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $9,614
-
Dual chamber pacemaker insertion
≈ $4,012
-
Coronary artery bypass graft (CABG)
≈ $7,540
-
Heart valve replacement
≈ $7,621
-
Heart valve repair
≈ $8,036
-
Aortic valve replacement (AVR)
≈ $8,274
-
Mitral valve replacement (MVR)
≈ $7,402
-
Transcatheter aortic valve replacement (TAVR)
≈ $15,553
-
Off-pump coronary artery bypass surgery
≈ $8,673
4.1
5 reviews
5
from Fatima Bertolace Marques
October 29, 2023
I found cordiality and care all the time in my hospitalization
2
from Zsofia Berenyi
March 22, 2022
Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow
1
from Eliene Silva
January 16, 2022
Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.
Rio de Janeiro, Brazil
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Hospital Copa D'Or is a reference in highly complex treatments. As a high standard general hospital, it encompasses a modern management structure, state-of-the-art equipment and
read more
5
from Rita Lawrence
December 08, 2023
Got first-rate care, had a great experience and a positive outcome! Kudos to the Nurses, Doctors/Surgeons/Anasthesioligists, Physical Therapists, Dieticians/ Food Service, Fellows, Interns and Students.Special shout-out to my postoperative caregiver- Karina Valentine. She kept me going through the most challenging part of my surgical journey- enduring procedures to facilitate the OUT in outpatient. Lest we forget the unsung heroes that keep the hospital so hygienically safe and superior- I must now sing my praises to the custodial technicians: 🎶We could eat off of the floors But we don’t have to They give plates and forks Don’t spill dessert (I got strawberry shortcake 🍰)
1
from Linda Fish
November 14, 2023
Duke has reached a new low in Health Care. I'd give them stars in the minus categories if I could. My son had eye surgery and every time we went for an appointment we waited over 2 hours to be seen. I can tell you I read 150 pages of a book on one visit. We actually saw people leave without being seen because they had waited so long. My son objected to the long wait one day and was told by the surgeon that he was ruining her day. Because of the wait he asked to talk to the manager or an administrator. While waiting the police came made him leave because they said he raised his voice. He was not allowed to talk to the administrator and was escorted out. This is not the first problem we have had with Duke. My son was in the emergency room waiting for the specialist on call when the Emergency Doctor came in and told him that the specialist on call was already home and refused to come in to see him. We were told he should go to the specialist's off the next day. We did that and he was seen for less than 10 minutes and told to go back to another doctor. Seems the specialist could have cut through the chase and just told us that to begin with.
My impression is that almost every one in the hospital system is very impressed with themselves and seems to think it below them to interface and deal with patient who have some real problems. I can, in no way, recommend any Duke Service. I could continue with examples but it would sound repetitive.
I practiced Nursing for 45 years and never came up against any care that is this poor in quality. Giving them -5.
4
from Julianna perciballi
November 01, 2023
There is good and bad. I recently gave birth at Duke University Hospital and I want to say that my experience with Doctor Clifford, and nurses Lexi, Brenna, Tabitha, Josephine among others was phenomenal. I was blown away by the care and compassion I received so I will say it was a four star experience. However, I have one major complaint about the experience and feel it's important enough to try to voice it. The postnatal recovery rooms are terrible. They are the size of walk in closets and if you have a support person such as your husband staying with you, they have to sleep on what is essentially an airplane chair. My husband could not do it, and it made the end of my experience at Duke hard because I needed him there with me. I felt like me and my baby were locked in a cell and I was going crazy by the time I was discharged. Thank god I was discharged early. There were many people coming in and out of my closet those last few days and nights, and it was definitely too many people. After receiving an emergency C section, I felt I was improperly educated on the repercussions. I had no idea I would have trouble producing milk after my blood loss in surgery and I was not informed about any of the medication I was prescribed. Again, it would have helped if my husband could have been there because maybe I actually was given information but was too out of it for it to sink in.
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $121,265
-
Coronary artery bypass graft (CABG)
≈ $137,815
-
Heart valve replacement
≈ $100,236
-
Heart valve repair
≈ $97,775
-
Aortic valve replacement (AVR)
≈ $151,045
-
Mitral valve replacement (MVR)
≈ $38,590
-
Transcatheter aortic valve replacement (TAVR)
≈ $97,020
-
Off-pump coronary artery bypass surgery
≈ $88,269
-
Fontan procedure
≈ $78,785
3.4
5 reviews
5
from Rita Lawrence
December 08, 2023
Got first-rate care, had a great experience and a positive outcome! Kudos to the Nurses, Doctors/Surgeons/Anasthesioligists, Physical Therapists, Dieticians/ Food Service, Fellows, Interns and Students.Special shout-out to my postoperative caregiver- Karina Valentine. She kept me going through the most challenging part of my surgical journey- enduring procedures to facilitate the OUT in outpatient. Lest we forget the unsung heroes that keep the hospital so hygienically safe and superior- I must now sing my praises to the custodial technicians: 🎶We could eat off of the floors But we don’t have to They give plates and forks Don’t spill dessert (I got strawberry shortcake 🍰)
1
from Linda Fish
November 14, 2023
Duke has reached a new low in Health Care. I'd give them stars in the minus categories if I could. My son had eye surgery and every time we went for an appointment we waited over 2 hours to be seen. I can tell you I read 150 pages of a book on one visit. We actually saw people leave without being seen because they had waited so long. My son objected to the long wait one day and was told by the surgeon that he was ruining her day. Because of the wait he asked to talk to the manager or an administrator. While waiting the police came made him leave because they said he raised his voice. He was not allowed to talk to the administrator and was escorted out. This is not the first problem we have had with Duke. My son was in the emergency room waiting for the specialist on call when the Emergency Doctor came in and told him that the specialist on call was already home and refused to come in to see him. We were told he should go to the specialist's off the next day. We did that and he was seen for less than 10 minutes and told to go back to another doctor. Seems the specialist could have cut through the chase and just told us that to begin with.
My impression is that almost every one in the hospital system is very impressed with themselves and seems to think it below them to interface and deal with patient who have some real problems. I can, in no way, recommend any Duke Service. I could continue with examples but it would sound repetitive.
I practiced Nursing for 45 years and never came up against any care that is this poor in quality. Giving them -5.
4
from Julianna perciballi
November 01, 2023
There is good and bad. I recently gave birth at Duke University Hospital and I want to say that my experience with Doctor Clifford, and nurses Lexi, Brenna, Tabitha, Josephine among others was phenomenal. I was blown away by the care and compassion I received so I will say it was a four star experience. However, I have one major complaint about the experience and feel it's important enough to try to voice it. The postnatal recovery rooms are terrible. They are the size of walk in closets and if you have a support person such as your husband staying with you, they have to sleep on what is essentially an airplane chair. My husband could not do it, and it made the end of my experience at Duke hard because I needed him there with me. I felt like me and my baby were locked in a cell and I was going crazy by the time I was discharged. Thank god I was discharged early. There were many people coming in and out of my closet those last few days and nights, and it was definitely too many people. After receiving an emergency C section, I felt I was improperly educated on the repercussions. I had no idea I would have trouble producing milk after my blood loss in surgery and I was not informed about any of the medication I was prescribed. Again, it would have helped if my husband could have been there because maybe I actually was given information but was too out of it for it to sink in.
Durham, United States
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, Chinese, French, German, Gujarati, Hindi, Japanese, Korean, Lao, Russian, Vietnamese, Khmer, Spanish; Castilian
Duke University Hospital is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding
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5
from Kim Winkler
October 18, 2023
A big thank you to the staff of Galenia hospital!!! During our stay this month, my friend became suddenly ill and had to be hospitalized. Being from the US, I must say that it was a bit nerve wracking to have to seek medical help in a foreign country. However, our experience was entirely positive!!! To the concierge staff - Eric and Alfredo - I wish to extend tremendous gratitude!!! Your translation services as well as your kindness and hospitality were both indispensable and greatly appreciated!!!! I also wish to extend my gratitude to Dr. Allejandro (I don't remember your last name); not only were you genuinely gracious, you discovered the problem quickly and got my friend back on her feet in no time at all!!! Again, thank you Hospital Galenia for such a good experience!!! You took great care of my friend and went above and beyond in showing us courtesy and consideration!!!
1
from sharon leon
March 14, 2023
BEWARE IF YOU ARE A TOURIST! My father was hospitalized on a family trip to Cancun. He was transported to this hospital and needed emergency surgery This hospital FAILED him. They wouldn’t even give him so much as saline or an antibiotic without payment in FULL. WE WERE CHARGED $4,000 FOR. He went 8 HOURS sitting on an emergency room bed when he should have been in surgery. THEY DEMANDED 50,000 DOLLARS PAID IN FULL BEFORE STARTING ANY CARE AND THAT WAS JUST FOR THE SURGERY. WE OFFERED TO PAY 25,000 SO THEY COULD START AND THEY REFUSED. WE OFFERED TO PAY THE REST THE NEXT DAY AND THEY REFUSED. WE TRANSFERRED MY FATHER TO THE OTHER HOSPITAL BECAUSE WE THOUGHT HE WAS GOING TO DIE. WE FELT USELESS WHILE THEY HAD ALL THE POWER TO DO SOMETHING THEY CHOSE TO DO NOTHING!!!!! THEY ARE SCAMMERS AND NOTHING MORE. ITS A MIRACLE MY FATHER SURVIVED AND ONLY BY THE HELP OF GOD WAS MY FATHER ABLE TO COME BACK HOME WITH US. JUST TO TOP IT OFF WHEN WE WERE PAST THE TRAUMA THAT THESE PEOPLE PUT US THROUGH THEY HAD THE AUDACITY TO BILL IS THE OXYGEN THAT WAS ADMINISTERED DURING THE AMBULANCE RIDE!! 2000 DOLLARS!!!!!!!! THEY WOULD RATHER WATCH YOUR FAMILY MEMBER DIE, I WILL NEVER FORGET THEIR DISGUSTING SMUG FACES
4
from Reina Cruz
March 09, 2023
It feels very comfortable being there. Olivia is the best. She arranges everything for you when you are from outside the country of Mexico. You show up and all is prepared. Her personality is very welcoming and friendly. I love not having to worry about the stress of paper work especially since i don't know Spanish well. All her subordinates speak English as well and are all very nice. Galenia might be costly however the peace of mind you get not being stresses out with paperwork helps a lot. I don't even need to Contact my insurance. They do everything for you. Best service. The receptionist at imaging are a bit slow and don't know any English. But the staff attending to you in the radiation area are super friendly and helpful. I see many people complain about the price. This is a private hospital and will be costly. It is the same in my own country. Private hospitals cost a lot but if you have insurance and you are not from Mexico, then I highly recommend using their tourism concierge. They are a great help and speak English. They are all very nice and helpful. I have had the pleasure of meeting and being assisted by Olivia (who is the best), Ellen, Ricardo and another guy i cant remember his name. Not sure if it is Daniel or something with a D. That was over 2 years ago i met him. They arranged everything with my insurance prior to going there. I just showed up and Olivia walked me through everything. I was in and out as quick as possible. No long waiting. Use the concierge service they have. It really helps you from stressing about paperwork and payments. My journey at Galenia started September 2021 and I continue into 2023......
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $15,956
-
Coronary artery bypass graft (CABG)
≈ $25,454
-
Off-pump coronary artery bypass surgery
≈ $18,904
-
Fontan procedure
≈ $18,997
-
Cardiac catheterization
≈ $2,424
-
Percutaneous ASD closure
≈ $10,013
-
Percutaneous closure of ventricular septal defect (VSD)
≈ $10,304
-
Coronary catheterization
≈ $1,824
-
Percutaneous coronary intervention (PCI) with stent insertion
≈ $8,024
3.4
5 reviews
5
from Kim Winkler
October 18, 2023
A big thank you to the staff of Galenia hospital!!! During our stay this month, my friend became suddenly ill and had to be hospitalized. Being from the US, I must say that it was a bit nerve wracking to have to seek medical help in a foreign country. However, our experience was entirely positive!!! To the concierge staff - Eric and Alfredo - I wish to extend tremendous gratitude!!! Your translation services as well as your kindness and hospitality were both indispensable and greatly appreciated!!!! I also wish to extend my gratitude to Dr. Allejandro (I don't remember your last name); not only were you genuinely gracious, you discovered the problem quickly and got my friend back on her feet in no time at all!!! Again, thank you Hospital Galenia for such a good experience!!! You took great care of my friend and went above and beyond in showing us courtesy and consideration!!!
1
from sharon leon
March 14, 2023
BEWARE IF YOU ARE A TOURIST! My father was hospitalized on a family trip to Cancun. He was transported to this hospital and needed emergency surgery This hospital FAILED him. They wouldn’t even give him so much as saline or an antibiotic without payment in FULL. WE WERE CHARGED $4,000 FOR. He went 8 HOURS sitting on an emergency room bed when he should have been in surgery. THEY DEMANDED 50,000 DOLLARS PAID IN FULL BEFORE STARTING ANY CARE AND THAT WAS JUST FOR THE SURGERY. WE OFFERED TO PAY 25,000 SO THEY COULD START AND THEY REFUSED. WE OFFERED TO PAY THE REST THE NEXT DAY AND THEY REFUSED. WE TRANSFERRED MY FATHER TO THE OTHER HOSPITAL BECAUSE WE THOUGHT HE WAS GOING TO DIE. WE FELT USELESS WHILE THEY HAD ALL THE POWER TO DO SOMETHING THEY CHOSE TO DO NOTHING!!!!! THEY ARE SCAMMERS AND NOTHING MORE. ITS A MIRACLE MY FATHER SURVIVED AND ONLY BY THE HELP OF GOD WAS MY FATHER ABLE TO COME BACK HOME WITH US. JUST TO TOP IT OFF WHEN WE WERE PAST THE TRAUMA THAT THESE PEOPLE PUT US THROUGH THEY HAD THE AUDACITY TO BILL IS THE OXYGEN THAT WAS ADMINISTERED DURING THE AMBULANCE RIDE!! 2000 DOLLARS!!!!!!!! THEY WOULD RATHER WATCH YOUR FAMILY MEMBER DIE, I WILL NEVER FORGET THEIR DISGUSTING SMUG FACES
4
from Reina Cruz
March 09, 2023
It feels very comfortable being there. Olivia is the best. She arranges everything for you when you are from outside the country of Mexico. You show up and all is prepared. Her personality is very welcoming and friendly. I love not having to worry about the stress of paper work especially since i don't know Spanish well. All her subordinates speak English as well and are all very nice. Galenia might be costly however the peace of mind you get not being stresses out with paperwork helps a lot. I don't even need to Contact my insurance. They do everything for you. Best service. The receptionist at imaging are a bit slow and don't know any English. But the staff attending to you in the radiation area are super friendly and helpful. I see many people complain about the price. This is a private hospital and will be costly. It is the same in my own country. Private hospitals cost a lot but if you have insurance and you are not from Mexico, then I highly recommend using their tourism concierge. They are a great help and speak English. They are all very nice and helpful. I have had the pleasure of meeting and being assisted by Olivia (who is the best), Ellen, Ricardo and another guy i cant remember his name. Not sure if it is Daniel or something with a D. That was over 2 years ago i met him. They arranged everything with my insurance prior to going there. I just showed up and Olivia walked me through everything. I was in and out as quick as possible. No long waiting. Use the concierge service they have. It really helps you from stressing about paperwork and payments. My journey at Galenia started September 2021 and I continue into 2023......
Cancún, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
We are the first High Specialty hospital in the Southeast of Mexico We have a state-of-the-art infrastructure with advanced medical technology and a team of
read more
1
from Hamid
July 01, 2022
Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.
1
from Billy Wayne
December 08, 2021
Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital.
I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS
5
from Wily Hotspur
March 21, 2019
One of the best hospital in South America
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $9,614
-
Dual chamber pacemaker insertion
≈ $4,012
-
Coronary artery bypass graft (CABG)
≈ $7,540
-
Heart valve replacement
≈ $7,621
-
Heart valve repair
≈ $8,036
-
Aortic valve replacement (AVR)
≈ $8,274
-
Mitral valve replacement (MVR)
≈ $7,402
-
Transcatheter aortic valve replacement (TAVR)
≈ $15,553
-
Off-pump coronary artery bypass surgery
≈ $8,673
4.4
5 reviews
1
from Hamid
July 01, 2022
Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.
1
from Billy Wayne
December 08, 2021
Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital.
I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS
5
from Wily Hotspur
March 21, 2019
One of the best hospital in South America
São Paulo, Brazil
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Hospital Sírio-Libanês, in Bela Vista, is a reference center for highly complex procedures and integrated action in various specialties, such as Cardiology and Oncology .
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4
from Geraldine Torres
November 22, 2023
The place is old, but the people who serve are super friendly, they went overboard!!!
4
from David Candia
October 22, 2023
In general it is old, the elevators are bad, slow and it is super big, the facilities are a little poorly maintained, the elevators and in my case to access the arrhythmia secretariat you have to go with a map and counting the steps go up to 5 and then go down to 4 because there is a closed part of the hospital. But as excellent quality specialists and within everything they comply with everything. (There is very little availability of hours).
2
from Dr. Naz
January 05, 2023
Terrible attention. This place needs better customer service.
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $9,474
-
Dual chamber pacemaker insertion
≈ $5,452
-
Coronary artery bypass graft (CABG)
≈ $14,867
-
Heart valve replacement
≈ $19,073
-
Heart valve repair
≈ $16,448
-
Aortic valve replacement (AVR)
≈ $19,694
-
Mitral valve replacement (MVR)
≈ $15,124
-
Transcatheter aortic valve replacement (TAVR)
≈ $25,132
-
Off-pump coronary artery bypass surgery
≈ $13,378
3.4
5 reviews
4
from Geraldine Torres
November 22, 2023
The place is old, but the people who serve are super friendly, they went overboard!!!
4
from David Candia
October 22, 2023
In general it is old, the elevators are bad, slow and it is super big, the facilities are a little poorly maintained, the elevators and in my case to access the arrhythmia secretariat you have to go with a map and counting the steps go up to 5 and then go down to 4 because there is a closed part of the hospital. But as excellent quality specialists and within everything they comply with everything. (There is very little availability of hours).
2
from Dr. Naz
January 05, 2023
Terrible attention. This place needs better customer service.
Independencia, Chile
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Our mission is to be the main University Hospital in the country that, together with the training of excellent health professionals, research and the best
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2
from Carmen Carmen
September 06, 2023
Be aware of the medical assistant of Dr Dueñas ( third floor, big tower, " Jennifer"). She treats you wonderfully in front of the doctor, but when you ask for the results or extra important information at the reception or on the phone, she is the rudest. Staff needs to be trained in HOSPITALITY 101.
5
from Corey Haley
January 29, 2023
I see quite a bit of negative reviews which made me nervous going here, and I know it’s all subjective but I had a good experience. Although I do have international insurance so I’m sure that played a part. They got me in fast and the doctor was very friendly & helpful. She was gentle with my hurt shoulder and even offered pain meds in hospital although I declined. it may be a bit expensive in Peruvian standards but if you are coming from North America it is still a small fraction of what you would pay back home( just the X-rays alone in the US would have been significantly more than my total bill here) All in all not a bad experience at all just make sure you have cash or insurance because you pay at the time of visit not like in North America where you can do a payment plan
1
from Noemi Contreras
November 29, 2022
Simply THE WORST!!! I do not recommend this place at all, don’t even bother to call them because Janet (the secretary or receptionist) will transfer you or hang up. Don’t try to explain them why are you feeling sick because she will yawn and laugh at you. Bad bad experience!!!
Prices for popular procedures:
-
Ebstein anomaly correction
by request
-
Chemotherapy for retinoblastoma
by request
-
Radiotherapy for oral cancer
by request
-
Chemotherapy for eye cancer
by request
-
Chemotherapy for lung cancer
by request
-
Chemotherapy for brain cancer
by request
-
Spina bifida treatment
by request
-
Ventricular assist device (LVAD, RVAD, BVAD) implantation
by request
-
Chemotherapy for head and neck cancer
by request
3.6
5 reviews
2
from Carmen Carmen
September 06, 2023
Be aware of the medical assistant of Dr Dueñas ( third floor, big tower, " Jennifer"). She treats you wonderfully in front of the doctor, but when you ask for the results or extra important information at the reception or on the phone, she is the rudest. Staff needs to be trained in HOSPITALITY 101.
5
from Corey Haley
January 29, 2023
I see quite a bit of negative reviews which made me nervous going here, and I know it’s all subjective but I had a good experience. Although I do have international insurance so I’m sure that played a part. They got me in fast and the doctor was very friendly & helpful. She was gentle with my hurt shoulder and even offered pain meds in hospital although I declined. it may be a bit expensive in Peruvian standards but if you are coming from North America it is still a small fraction of what you would pay back home( just the X-rays alone in the US would have been significantly more than my total bill here) All in all not a bad experience at all just make sure you have cash or insurance because you pay at the time of visit not like in North America where you can do a payment plan
1
from Noemi Contreras
November 29, 2022
Simply THE WORST!!! I do not recommend this place at all, don’t even bother to call them because Janet (the secretary or receptionist) will transfer you or hang up. Don’t try to explain them why are you feeling sick because she will yawn and laugh at you. Bad bad experience!!!
Lima, Peru
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English
We are an institution committed to people's health, with a culture of service that drives us to put the patient at the center of our
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5
from Nelson and Megan Garcete
October 26, 2023
Facilities are very clean, the staff is professional, and respectful!
Best in the country. Also the food in the cafeteria is very good.
5
from Isaac Zeledón
October 18, 2023
It is a expensive hospital, but it is worthy. My 1 year old baby was diagnosed with testiculo tumor, he needed to be operated ASAP. Now he is 100% out of danger. Thanks God and the doctors. Never felt more comfortable in a hospital.
2
from John krott
September 22, 2023
I have been a patient at Vivian Pellas for over 9 years in that time I have had 4 surgeries and my wife had her hip replacement done there. My past experiences have been good up until a little over a year ago. Went in for what I thought was hemorrhoid surgery. According to all my papper work which I still have but instead I received a sphincterotomy and no hemorrhoid present at the time. Be carefull there! Still having ongoing problems as a result
Prices for popular procedures:
-
Ebstein anomaly correction
≈ $10,009
-
Dual chamber pacemaker insertion
≈ $6,181
-
Heart valve replacement
≈ $7,403
-
Heart valve repair
≈ $6,656
-
Aortic valve replacement (AVR)
≈ $13,052
-
Mitral valve replacement (MVR)
≈ $6,466
-
Transcatheter aortic valve replacement (TAVR)
≈ $24,606
-
Fontan procedure
≈ $6,518
-
Permanent pacemaker implantation
≈ $4,408
4.2
5 reviews
5
from Nelson and Megan Garcete
October 26, 2023
Facilities are very clean, the staff is professional, and respectful!
Best in the country. Also the food in the cafeteria is very good.
5
from Isaac Zeledón
October 18, 2023
It is a expensive hospital, but it is worthy. My 1 year old baby was diagnosed with testiculo tumor, he needed to be operated ASAP. Now he is 100% out of danger. Thanks God and the doctors. Never felt more comfortable in a hospital.
2
from John krott
September 22, 2023
I have been a patient at Vivian Pellas for over 9 years in that time I have had 4 surgeries and my wife had her hip replacement done there. My past experiences have been good up until a little over a year ago. Went in for what I thought was hemorrhoid surgery. According to all my papper work which I still have but instead I received a sphincterotomy and no hemorrhoid present at the time. Be carefull there! Still having ongoing problems as a result
Managua, Nicaragua
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
The Vivian Pellas Hospital opens its doors with the vision of being the organization that raises the standard of private health in Nicaragua to the
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Clinics grouping by rating
Clinic with the highest rating of 5 — New Brunswick Heart Centre in Saint John, Canada, clinic with the most reviews number of 2649 — Sanatorio Güemes in Buenos Aires, Argentina.
With rating 4.0 and over — 23 clinics .
Countries with the highest number of clinics treating the diseases:
Ebstein anomaly:
worldwide
315 clinics
India
29 clinics
Turkey
28 clinics
Brazil
21 clinics
Germany
18 clinics
Mexico
11 clinics
Related procedures:
Procedures are likely to be used for Ebstein anomaly treatment:
Ebstein anomaly correction
and
Fetal cardiac interventions
.
Quick navigation
Procedures
Diseases
- Balloon angioplasty and stenting of aorta coarctation $524 - $51,493
- Cardiac catheterization $918 - $9,925
- Coarctectomy in children $2,266 - $76,680
- Coil embolization of intracardiac shunts and fistulas $2,115 - $31,741
- Extracorporeal membrane oxygenation (ECMO) by request
- Heart tumor surgery $6,698 - $73,060
- Intraaortic balloon pump (IABP) procedure $1,243 - $15,146
- Left atrial appendage occlusion $5,556 - $33,075
- MAZE procedure $4,911 - $69,431
- Minimally invasive valvular heart surgery with valve repair or replacement by request
- NobleStitch™ PFO closure procedure by request
- Open-heart intracardiac foreign body removal $6,109 - $102,052
- Patent ductus arteriosus (PDA) open heart surgery in adults $2,082 - $45,319
- Percutaneous ASD closure $3,709 - $22,496
- Percutaneous closure of ventricular septal defect (VSD) $4,865 - $52,504
- Rashkind procedure $420 - $39,229
- Surgery for tetralogy of Fallot (TOF) in adults $5,447 - $58,384
- Surgical ventricular restoration (SVR) $8,437 - $78,568
- Transcatheter closure of patent ductus arteriosus (PDA) in adults $1,996 - $45,374
- Ventricular septal defect (VSD) repair $2,994 - $29,964
- Aortic valve insufficiency
- Aortic valve stenosis
- Atrial fibrillation (AFib)
- Coarctation of the aorta (CoA)
- Foreign bodies in the heart
- Heart failure
- Heart tumor
- Heart valve disease
- Mitral valve insufficiency
- Mitral valve stenosis
- Multivalvular disease
- Myocardial infarction (MI)
- Pneumonia
- Pulmonary hypertension
- Sinus of valsalva aneurysm (SOVA)
- Tricuspid valve insufficiency
- Tricuspid valve stenosis
- Valvular insufficiency
- Ventricular aneurysm
- Ventricular septal rupture (VSR)