Benign bone tumor treatment in 139 Oncology and Orthopedic surgery clinics in Americas

I didn't imagine we would have such a positive experience, from reception to the surgical center staff, nursing staff, concierge. We were treated with incredible affection, the nurses took care of the patient and companion as if they were family. The kitchen maids, cleaners, what a team, there are no words to explain the amount of gratitude for all the care and affection we received.

I had orthognathic surgery last week, the entire team that attended to me during the 4 days were extremely dedicated. Mainly the nursing technicians: Juliana, Rebeca, Nice and Denise. When I was discharged I was afraid I wouldn't have the same care at home, but I needed to free up the room lol. I also thank the physiotherapist Karem (I don't know if it's K), for accompanying me during her shifts. I just have to thank you. 🙏🏻

I was very welcomed by the entire medical and nursing team. In the emergency, I particularly thank Dr. Elieber, his clinical evaluation led to a correct diagnosis even before the laboratory tests. Congratulations. For the nursing technician, Wendy, the affection and welcome made me feel protected. Thank you very much. I stayed in ward 202. Everyone was very attentive. I thank the nursing team in the Nurses. Pamela and the nursing technician Ana. I mentioned names but I was very well attended to by everyone. I would like to express my special thanks to Dr. Paula Righi Cardoso. She brought me security. Kindly explaining the treatment and clarifying all my doubts. Healthcare needs professionals like this. God bless you all. Much gratitude. I would also like to thank the nutrition, cleaning and physiotherapy teams. 🙏

Ralf Stephani: In this hospital at the beginning of March, I was given great help in eliminating my hip pain. The team around Dr. Moore worked absolutely professionally with great success. Thanks, couldn't be better! May/ June 2023 After I received such great help on my right hip in March 2023 and I had an unshakeable trust in Dr. Jose Luis Moore Velasques, I asked him to operate on my left hip as soon as possible. Already on May 7th, 2023 I had an operation on my left hip because of unbearable pain. In several clinics I was told that 12 months should elapse between operations. Not so with the doctor I trust. Just 4 days later I flew back to Curacao pain-free. The painkillers were left untouched in the bedside table! Suddenly being able to walk pain-free again was Mr dr Jose Luis Moore Velasques to me. No helpers, no pitying looks, no pain! Being able to participate in normal life again was wonderful. My physiotherapist told me he had never seen such a professional surgical scar in his 20 years of experience. I would like to thank you again, Dr Jose Luis Moore Velasques and your team for starting my new life worth living I remain respect Her Ralf Stephani DANKE

Do not come here even if you think that your dying or have any serious medical problem, absolutely terrible care and attention takes 6-12 hours for them to even do simple blood test or any real examinations. Really there rating should BE honest and lower then where it currently is, also technologically speaking their WAY behind.

If you need immediate medical attention do not come here this is absolutely the worst hospital I've ever had to come, unfortunately, I almost died here from a heart attack and they did nothing to help me except treat me like a ragdoll. Absolute garbage attention and no care for the patients, I literally had to waddle my way out of that hospital as If this is a movie, I would give them ZERO STARS if I could, save uour time and go elsewhere.

I want to give them a 5 star because as soon as my son was checked by the emergency, nurses and doctors came and admitted him into CCU. They saved my son! Now I know where my donations can go. We can't thank doctors and nurses and all the volunteers and staff enough. Beside their professional knowledge and equipment, everyone wats to make sure parents and siblings are well taken care of. However, the emergency is as busy and not very favorable a unit as all other ones in Canada. At 2:00 am, there was only one nurse doing the reception job and checking patients. She could attend to our son sooner but she was busy with the reception.

I appreciate the hospital's efforts in managing a high volume of patients, and I understand the initial wait time for a bed. However, after securing a bed, there was an additional four-hour wait to see the doctor. While I recognize the challenges, it was disheartening to wait for a medical consultation only to be informed that we were cleared to go home after the doctor's brief checkup. In order to enhance the overall patient experience, I would like to suggest that the hospital consider increasing the number of doctors available, and if possible, encourage doctors to start their checkups a bit earlier. This adjustment could potentially help free up beds more promptly for patients in need of urgent care.

One of the Best Hospital in the world, best patient care, The doctors are very friendly , professional and using advanced methos to detect the problems, I visit this hospital frequently with my nephew for his sickness. The hospital is very clean and well maintained. Parking is available in underground $20.

I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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Excellent patient care by security guards, administrators and doctors. Very satisfied with the humanization that they have implemented, the impeccable facilities

Many friends have had surgery at this clinic and they say they received very good care. I had read that they did not answer the phone and the first time I made an appointment they answered me and gave me an appointment for a hip CT scan for the next two days.

I had the privilege to be operated on by the best surgeon this clinic has to offer. Dr. Juan Pablo Florez. I am a Canadian Nurse and have been for the past 12 years, and i can assure you that the service and the medical attention they have to offer surpasses Canadian medicine.

Excellent staff and food. Excellent care and attention to detail. Being from the US I was very nervous but my mine was out to ease by all the caring and professional staff!

I’m an American, living in San Francisco and accustomed to high level of medical care. My father developed an infection and the hotel recommended this hospital. Great experience. Very clean, modern and professional. Similar to an urgent care in the US. You pay out of pocket but prices are relatively reasonable. Everyone speaks English. I wasn’t sure what to expect so hope this review is comforting if you need to see a doctor while traveling.

While on a dive trip to Cozumel, my husband became seriously ill and was hospitalized at Costamed. He received excellent treatment. This review is about the patient services people, particularly Jesus Pineda and Israel Cuerca, who were so helpful. My phone would not work and Jesus let me use his phone to contact my bank. He was a very calming influence at a trying time. All the staff was kind and helpful but these two stand out, especially Jesus.

It could be 5! BUT IT'S BEEN A MONTH SINCE MY SON'S RESULTS HAVE NOT BEEN OUT. I DID IT BY REFERRAL FROM THE HEALTH CENTER! THEY SAY THE DOCTOR HAS NOT DONE THE REPORT YET! ONE MONTH? MY SON NEEDS THIS REPORT TO BE ABLE TO GO TO NEURO FOR A DIAGNOSIS. ONE STAR FOR LACK OF RESPECT! Did it in October and so far nothing! I call! I send an SMS. TERRIBLE ABOUT THE DELAY IN THE REPORT RESULTS!

Saturday, November 25th, I was at GRAAC to have an MRI of the lumbar sacral spine, referred by the UBS, I was well received at the reception, attended to at the time the MRI was scheduled, attentive nurse and exam technician; bathrooms and very clean facilities, and after leaving with exam in hand, to my surprise, I even received a snack kit

Very good hospital. service ten. Congratulations to everyone who works at this hospital. very polite staff who care about the lives of patients and respect their companions and relatives 👏👏👏👏👏👏

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency

Really good service for a tourist in need of a quick prescription. I was seen within 15 mins and got the medication I needed. Doctor spoke English which was helpful

They will not accept you if you don't have private insurance. They only accept payment from the insurance company, no credit or cash. If you are traveling here, go to a public hospital. The lady working there was extremely rude to me and was not willing to help me at all when I asked her where I can go to get medical help. I asked her for a hospital name and she essentially told me to F off. Luckily, I contacted a Spanish school for Spanish lessons and asked them where I can go. They gave me the name of a public hospital, and I was able to get my wound treated.

Malardo

The only good thing about this hospital is the view because the truth is that customer service leaves a lot to be desired. I went to this hospital because it is the one that referred me to my social work. I traveled from the interior (1500kms) and arrived for my shift ON TIME to see the doctor. They attended to me 3 HOURS later. Then the doctor asked me to get an MRI done at the same hospital. Those who assisted me told me that I had to send a WhatsApp (since I was in person to request an appointment). I arrived at the place where I was staying and requested an appointment. They wanted to give me a shift almost a month later. I told them my situation and the urgency (since I had traveled many kilometers and couldn't stay that long). They cared little or nothing. They didn't give overtime shifts. After an odyssey to get the MRI, I was able to do it but in another place in the capital a day later. I already had to go back so the doctor asked me to continue the treatment by teleconsultation. I left Buenos Aires the first days of September. WE ARE ALMOST REACHING DECEMBER and it is the 5th time that I cannot have the teleconsultation with the doctor. It is a disaster!. They make excuses that my social insurance doesn't cover it when I had already told them that I had no problem paying it privately but they continue to tease me. I hope my social work changes the hospital where it refers its members because it is truly regrettable. I DO NOT RECOMMEND IT AT ALL AND MUCH LESS IF YOU ARE FROM THE INTERIOR OF THE COUNTRY BECAUSE YOU WILL WASTE YOUR TIME AND YOUR MONEY.

I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Maybe they have some other problem in the administrative and customer service part. It can always be improved!! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️ I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Perhaps they have some other problem in the administrative and customer service part. You can always improve! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️

Amazing staff. Doctors, nurses & admin are very professional and cozy. Thanks !

I always go here and it works spectacularly. I never had any problems, the professionals and the treatment were fantastic, but please do something with the pathology reports because it closes at 6:00 p.m. and many of us never get to pick them up because we leave work or ask for appointments later than that time. Maybe send them by email or leave them with the secretary.

Disaster the attention on the guard by the pseudodoctor Luisina Ramacciotti Mat 27567 saying that I thought that was a Kiosk. The corresponding complaints will be made for lack of professional ethics. The claim is recorded in the complaints book dated today.

I had surgery in 2020, to date I am waiting for an invoice from the hospital, the doctor and the anesthetist. To make matters worse, the doctor Gustavo Delg... the urologist who operated on me did not solve my prostate problem, he did something crazy. All scoundrels. A piece of advice, the doctors in public hospitals are better professionals and honest. The urologist Gustavo Delg.., He was deleted from Doctoralia...why would it be? I will have to file a complaint with the AFIP.

In the offices of Patio Olmos, they scheduled me to be attended to by the guard and they NEVER called, at reception they informed me that the doctor who was going to attend to me LEFT!!! HE NEVER CALLED ME!!! A TOTAL LACK OF RESPECT. They take care of me at the guard and they don't have items to clean a wound!!!! Terrible attention!!! Physiological solution and gauze...they have nothing.

Came here as an international student. Best and most thorough care I have ever received for an acute condition that I regularly get admitted for. Nurses are very friendly. Clean facility. If i get sick in Córdoba again I'll go here!

I would strongly advice foreign tourists against this hospital. I made an appointment with a gastroenterologist and was immediately contacted by the International Patient Service. They're supposed to make your life easier but are actually an excuse to overcharge you without ever helping when needed. I've ended up paying over 500 USD to see a doctor and get some exams done, probably double of what I'd pay in Germany. They're very blunt about it and wrote to me they apply different tarifs to foreigners. We've all got a travel insurance, and I'm totally ok with a bit of a mark-up, but here I feel like a cow that's being milked to the very last drop.

Have been passed around from test to test for 3 months trying to get clearance for surgery without any treatment for my condition. Seems like all they want to do is test and not treat problems. Impossible to contact doctors offices by phone. Ordered tests without telling me. Asked for referral to hand surgeon and they sent me to shoulder specialist. Asked for referral to ear doctor and they sent me to throat doctor. Did multiple tests on heart and all good but they are ordering more tests. Think they are more interested in generating revenue than healthcare

My first bad experience, I have been admitted here several times and my stay had always been good, until today that I already have 6 days admitted with my son here we had a double room where the first nights I was touched by very decent and respectful people, the last two nights I have been touched by a couple with their son who leave the light on until late at night, they spend the day in phone calls and with a very inadequate tone of voice, the husband stays to sleep and has an awful snoring because those that are very difficult For me and my baby to have rest time! I talked to the manager who didn't do anything, I don't talk to people or take the delicacy to even see if she could move us to another room I don't care if it was with another person maybe they weren't as indecent as these which the sick people have told her that please if they can keep their composure and they don't even change! The truth is that I would have liked to have another person to help me and be more condescending with the situation, because I have seen empty rooms since last night even double, but according to the person I spoke they were not available! I'm still here and I can't take a break! As a hospital you need to put some rules like do not let man stay at least in double bedrooms, do not permit loudly noise in the room and for the residents on the rooms to keep respect to others and peaceful space appropriate for recovering!

My sister had surgery at Columbia Presbyterian Hospital. Her surgeon called me at 11:14 to report that she was out of surgery, and that the recovery room staff would be in touch when we could see her. I did not hear from the recovery room, so I called them. The desk clerk rudely told me that the nurse would call. It is now 2:50 - almost 4 hours since my sister left the OR, and I still have not heard a thing from the recovery room nurse. It is inexcusable to treat family members in this way. In addition - they have a one way texting app for communicating with family members - useless, apparently, because they don't use it. I understand nurses can be extremely busy, but it only takes seconds to communicate to worried, waiting loved ones.

Couldn't visit my grandpa in the emergency room. I drove an hour to get here and then they tell me there is a 2 visitor limit. There is little to no reception in the building so I couldn't even get in contact with who was in there. I called into the room and when I asked about someone leaving she pretended I didn't even talk to her and went mhm mhm and hung up. I love hospitals that won't let a grandson see his grandfather in the ER

I am deeply thankful for the exceptional care and attention I received during my recent visit to the emergency department at Brigham and Women's Hospital. The doctors and nurses demonstrated genuine concern and provided excellent care for my difficulty swallowing, gastric issues, and rapid weight loss. Their professionalism and compassion made a significant difference during a challenging time. I want to express my sincere gratitude to the entire medical team for their dedication and outstanding support. Thank you for helping me through this health concern with such skill and kindness.

During my dad's ICU stay at Brigham and Women's Hospital, the nurses provided outstanding care. They kept us informed and made us feel safe throughout a traumatic time for our family. The level of expertise, compassion, and seamless coordination between day and night shifts was remarkable. My family and I will be forever grateful for Nurse Bryan, Katie, Kayla, and Lauren from Unit 3B.

My experience with the staff was a very special and good one of course there were a couple of not so greats but as a whole I totally appreciated the experience and staff!

My wife and I welcomed our first child with John Hopskins and we were treated exceptionally. Our stay lasted 6 days. Nearly every member of the staff seemed to truly believe in the work they were doing and it instilled confidence in my wife and I. The student nurses were very helpful and what they may have lacked in experience they made up for in drive and enthusiasm! Two of the nurses, who helped my wife in labour, even visited us the next day to congratulate us and check up on the status of our child. It did get busy for the nurses the last few days and we would love to have seen more lactation specialists on staff available to help us but after this incredible experience I will certainly encourage my wife and other parents to include John Hospkins in future family planning.

We had a very nice experience here. Dr Kuwera and staff took perfect care of our toddler. He was competent, thorough and friendly-explaining everything as he went. It’s a large hospital, but with many helpful staff stations throughout, it’s easy enough to find your way around. Must register before entering, which ensures safety. Very thankful for wonderful healthcare.

You will roll the dice with anesthesiologists at this facility. I was "assigned" Dr. Traylor. A freakishly large, imposing and intimidating man with zero resemblance of care or compassion. I'm sure he chose this field because no one would EVER seek his services. His patients haven't a choice. He suggested a female doctor. Best suggestion he's ever made. In walks Dr. Sarah Cocoma complete with a raging eye infection. This woman SNUCK behind my bed, DISTRACTED me and FORCEFULLY shot VERSED in my IV. It burns given gently. To render me unconscious, without asking, warning or care. Filthy conditions in every area including the elevators. Stay away from the trauma this place leaves behind. You've been dutifully warned.

The worst communication. Terrible gaslighting. The INEXCUSABLE FILTH in this facility. It was everywhere. The waiting room, the bathrooms, the hall was littered with garbage type red biohazard bags. Even INSIDE my Operating Room...garbage on the floor. When I objected to what I was seeing, they promptly canceled my surgery. I couldn't get out of that place fast enough...but not before one last gross show of filth, the floor of the elevator was littered with 2x2 gauze pads...soaked in something orange. I quickly pointed it out to my husband so he can see for himself what I was trying to describe. He quickly understood as an employee's foot was standing over some ofthem. My biggest fears were handled BEAUTIFULLY by this pre-surg staff, they are willing, if able, to accommodate women patients with women doctors/ residents...they allow small gestures of modesty and that is commendable. And just so you know...all those personal questions they ask you? And all the personal questions you ask them? EVERYONE CAN HEAR YOU...as there only curtains for privacy. HIPAA laws must be out back on a smoke break with the 3 janitors this place employs. 2 thumbs down and shame on you.

Had a good experience. Brought my father in law into Rush to be evaluated from stroke he had 3 weeks ago. They had him in a bed in less than 30 min. He was admitted and put into their stroke rehab program in less than a week.

Last summer I ended up in the ICU for 6 days with a pulmonary embolism. All the staff were wonderful, especially the nurses who changed my chux pads. Multiple doctors came to talk to me about my options, and I felt reassured that I was in good hands. I was put in a catheter-directed thrombolysis study. My medical team explained the procedure in ways that my oxygen-deprived lungs could understand, and before I knew it I was rushed to the OR. My follow-up care at MGH has been exceptional. I see a cardiologist and hematologist regularly now, but I am grateful to be alive thanks to the wonderful staff at MGH. You all rock!

My wife was operated on 10/19. Our stay from then on and through the weekend was the best hospital experience to date. We especially want to comend the staff. Our nurse Lauren Schmidt was the happiest and most cheerful which flowes right to the patients making us feel great. All the staff was great.

Boston was going to be just a port of call on our cruise, but we had a medical emergency while we were here. We spent some time in a very busy emergency room, but they got us in for surgery within 24 hours. All the medical professionals who helped us were kind and very informative and caring.

Easily the most efficient medical facility I have ever stepped foot in. Everyone is friendly and professional…the campus is a very nice place to spend time if you have to spend the whole day for a bunch of testing. Food service has recently been revamped and has dramatically improved. When you consider the volume of people seeking specialized medical care IN ADDITION TO a very active ER, I find it is nearly miraculous that I have never waited more than 15 minutes past my scheduled appointment time to see my Dr, and that is coming twice a year for the last 7 years. Not once…

Amazing experience at Mayo Clinic Jacksonville!! After three trips to our local ER all resulting in an undiagnosable abdominal pain and seeing literally one dozen doctors, we were blessed with a referral to Mayo Clinic and my husband was healed!!!!! No more prescriptions! No more weight loss! No more issue! They found the problem on the first visit, had it removed three weeks later and no more pain praise God!!!!! Thank you to the entire staff from the gentleman at the entrance with his cheerful greetings to the kitchen staff who keep even the most grumpiest of patients happy and fed we appreciate all of you there at Mayo!! Thank you from my family to yours!

The ER/ED staff is dismissive, taking forever to treat patients. I have been sitting in this damn hallway for 5 hours. Yes they have ran tests, no medication to treat any of my symptoms. Trying to discharge after doing nothing… Had to CRY to the doctor about how I felt my care wasn’t up to standard and then she eventually gives me meds. Mind you. After 5 hours. Thought Mayo was one of the best hospitals in the south. Will never be back.