Endoscopic third ventriculostomy (ETV) in 2 Neurosurgery clinics in Buenos Aires

The only good thing about this hospital is the view because the truth is that customer service leaves a lot to be desired. I went to this hospital because it is the one that referred me to my social work. I traveled from the interior (1500kms) and arrived for my shift ON TIME to see the doctor. They attended to me 3 HOURS later. Then the doctor asked me to get an MRI done at the same hospital. Those who assisted me told me that I had to send a WhatsApp (since I was in person to request an appointment). I arrived at the place where I was staying and requested an appointment. They wanted to give me a shift almost a month later. I told them my situation and the urgency (since I had traveled many kilometers and couldn't stay that long). They cared little or nothing. They didn't give overtime shifts. After an odyssey to get the MRI, I was able to do it but in another place in the capital a day later. I already had to go back so the doctor asked me to continue the treatment by teleconsultation. I left Buenos Aires the first days of September. WE ARE ALMOST REACHING DECEMBER and it is the 5th time that I cannot have the teleconsultation with the doctor. It is a disaster!. They make excuses that my social insurance doesn't cover it when I had already told them that I had no problem paying it privately but they continue to tease me. I hope my social work changes the hospital where it refers its members because it is truly regrettable. I DO NOT RECOMMEND IT AT ALL AND MUCH LESS IF YOU ARE FROM THE INTERIOR OF THE COUNTRY BECAUSE YOU WILL WASTE YOUR TIME AND YOUR MONEY.

I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Maybe they have some other problem in the administrative and customer service part. It can always be improved!! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️ I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Perhaps they have some other problem in the administrative and customer service part. You can always improve! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️

Amazing staff. Doctors, nurses & admin are very professional and cozy. Thanks !

Terrible attention from the guard secretaries. From the beginning they were very rude. After having a tomography I was waiting 3 hours for the result (from images they told me that the result was already there and they had sent it to the guard) from the guard the secretaries told me that the result was not there, when in reality it was. Some RUDE. I made the claim and they laughed in my face, a real shame. I hope they review their behavior.

The on-call care is deplorable, especially from the doctors who treat you, and in imagines mdq it is not good either, at least in terms of customer service. If you feel bad, do not come urgently to this clinic. Others are convenient.

I am very grateful to all the clinic staff for their loving and willing attention. I was hospitalized and had emergency surgery for appendicitis and everything was excellent, but above all the quality of human care. The counter staff, the nurses, the maids, security and not to mention the entire surgery and operating room team, very professional, warm and humane. It is the second time we have had it, two years ago our 1-year-old son had surgery and everything was also impeccable. Thank you so much

Excellent institution. I was hospitalized and operated on twice. The entire professional staff deserves nothing but praise. For his knowledge, treatment and support of patients. Professionals and humans. Thank you!

Excellent care, medical equipment and building. They really serve you very quickly, you can request half shifts yourself without any problem. At the entrance table they welcome you quickly and explain everything to you What you need to know.

Regrettable attention. They made me come back 4 times to ask for a refund, they gave me a thousand buts. The girl in laboratory box 1, (a blonde) was disrespectful and did not help me solve the problem. I asked to speak to the supposed manager 'Diego' and he couldn't solve it for me either because 'some time had passed' and they forgot to request it from social work. Finally, they didn't give me my money back.

I admitted my uncle to therapy on July 15 and he had excellent care. In the month of August, I admitted him again to coronary care, the nurses and doctors were very willing to provide the best care for the patient.

Very good secretaries to attend to patients

Only Tom Cruise can take a turn via phone either wsp or call because it is truly AN IMPOSSIBLE MISSION !!!

All good

Ok

Good.

A shame, as soon as you arrive at the guard, the person at the reception tells you very reluctantly that you are between 4 and 5 hours late. Do you understand the indifference of this guard service at the Pirovano public hospital???? It is a lack of respect for the dignity of life

Went at 11:30 and was out by 14:00. The staff was extremely friendly and helpful. Used my Canadian passport and received all services free of charge. They took chest xrays and sent me off with the proper prescription, which I was able to buy from down the street. Thank you to all staff that helped me out! Keep up the great work! 👍

I came here because of an intense headache that I had a week ago, with my mother with high blood pressure (20 something) they gave her 2 pills and said in 2 hours we will call her to see if she stabilizes if not we will hospitalize her And 5 hours ago they told me they'll call you right next door it's 11:20 p.m. I just went to complain and they say: there I'll check if they're free and they'll take care of you... Whatever, I'll die of a migraine if I'm lucky They serve me. The bathrooms are disgusting, you sit there and it infects your soul. Dead cockroach under the benches All very unprofessional

I really liked the order and cleanliness that it has, as well as having a variety of equipment for outdoor gymnastics

Very nice space to exercise and also to enjoy with the children, very good condition, very well maintained.

Excellent for walking, resting and having some mates looking at El Parana

Excellent attention from the doctors above all...reception, security, cleanliness, kitchen all. They make you feel more than comfortable and above all they take care of our health. I love them

Today I had a study at HEC and when I was leaving I had a feeling of pride, gratitude, for having the opportunity to be treated in this hospital... I also saw how advanced the ward is for oncology patients... I felt sorry in case they arrive to suspend it, it would be an act of evil... This hospital is a blessing to the people of Varela.. thank you HEC!!💗💜❤️

Incredible...!!! Because it is a public hospital, cleanliness, attention and above all professionalism. Speed ​​for attention. Only!!! The only thing is that it is not for everyone, I am very sorry about that, they are only attended to by referral. Afterwards, I congratulate all the staff...!!!