1 Neurosurgery clinic in Kelowna

I had hernia surgery by Dr. Kluftinger July 2022. Great surgeon and staff. Highly recommend OHSC.

Had surgery today at OHSC can't say enough good was looked after extremely well from the moment I walked in and through the surgical process from staff-nurses-Anthesiologist Bruno and Doctor O'Brien. Thank you to all for the best surgical experience I could hope for. Highly recomment OHSC

I went here to ask for Lazer skin care surgery for moderate to medium severe unknown facial scarring… I paid $6,000 for 1500 Needles to be punctured into my skin with some sort of medicine that must have just been sterile water… it actually looks ten times worse than it did before I started; had I not mentioned I had an inheritance; I might not have been sent to a random room…. They might have actually given me the first possible treatment too work for my skin, instead they figured I’d go back for the rest of the 14 other rooms of mechanical devices they had to offer for skin care. WHEN I SPECIFICALLY ASKED FOR LAZER TREATMENT… when I arrived she just grabbed this huge machine with a needle device (PUHHHWOOOPHTSHHHHHUUUUHHHGHAHGHAGHA) it was a retarded puncture device with a huge needle going in and out of your cheeks and such, completely missing my nose which was half of my worry to begin with. I’m thinking of sueing concidering that treatment isn’t even listed on their website!!! I’m very upset. It looks way worse and with more puncture marks than before :,( HANDS DOWN THE STUPIDEST PLACE TO GO FOR ACNE TREATMENT IN THE WORLD… have fun guys. Get ripped off then!!!

I had foot surgery Nov 10 and everyone at this clinic was absolutely fabulous. My surgery was on time, all staff were efficient and wonderfully warm and empathetic. All of my pre-surgery anxiety was erased with the professionalism and pleasant staff. If all surgery clinics could be as civilized as this one it would be amazing! Thank you to all of the lovely staff and of course to my incredible surgeon for a successful surgery!

I went in for my first surgery a few days ago and everyone at the surgical centre was great. I felt well taken care of from the moment I walked in. I was extremely anxious and they did everything they could to make me comfortable, and followed up the next day. Thank you to the whole team that worked with me! And an extra thanks to the nurse who held my hand when I was scared 💜

Great staff, everyone was so nice! After a terrible experience 10 years previous at a surgical centre downtown on Burrard, I was expecting the same terrible treatment. Instead, I was so pleasantly surprised! The anesthesiologist, Demitri, gave me a local anesthetic before putting the intravenous needle into the back of my hand which I very much appreciated! All the nurses were kind to me. From start to finish, everyone was so great and treated me well.

Only ten days from diagnosis to surgery to repair my Inguinal Hernia. Dr. Scudamore and his team were amazing. The entire process with False Creek was a pleasant experience largely due to Dr. Scudamore’s ability to listen and understand my concerns, recovery objectives and how I wanted the surgery performed. Open surgery, no mesh, used my own fascia to repair the tear and he also took the time to tie off vessels rather then cauterization. Minimal tissue damage! Can’t say enough good things!

Do not go here if there is something seriously wrong with you. They're nurses are 90% horrible. Literally had one nurse come into a family members room gave the pills to another family member and said here give him these. They did not bring him ice chips or water when he desperately needed them. The doctors all gave wrong diagnosis, and when we requested a transfer they told us there was no room anywhere and after that day the help we got was less and less. Then when he finally got discharged we went to Mount Sinai the doctors there could not believe the stupidity at this hospital. They said there was room here for you we were expecting you and you never came. They did the tests and now we'll wait for a proper diagnosis within the week. We were forced to stay there for 3 weeks and had nothing done for us and we went to this hospital and everything done in a week. Humber river seems to only care about the money they receive for "caring" for you nothing else. These people should be ashamed of themselves.

This is the worst hospital you could ever go to. My father went here late November because he wasn’t feeling well, his whole right side from his head to feet were cramping and in pain bad, they said he was “fine” and sent him home. At around 4 am my father could not talk or move and an ambulance was called. When the ambulance arrived they said he has been having stroke symptoms for a while now. He was sent to Western Toronto Hospital, great hospital, where he was recovering amazing. Then he was sent back to this disgraceful place because they said he was recovering good and was ready for therapy. When he arrives here his room isn’t even ready and had my father waiting for over 30 minutes outside. There were patients yelling for help and the nurses wouldn’t do anything that my sister had to tell one of the nurses people are calling for help and all the nurses say is “oh they are fine” and go back to the computers. Few days of my father being in this place, he goes back to worse and not improving, but when he was in Western he was improving. This hospital would not clean my dad. My dad was days without being cleaned. My father the later passed in this hospital. Please avoid this hospital at all time.

Amazing hospital and hospitality. The maternity staff is very good and helpful. I gave birth to my loving daughter in 2021. Very Clean place . I was spend 2 nights here. Great experience 💕

I had spinal surgery with Dr. Shahideh. He was so wonderful with me before and after my surgery., he was very kind and patient with me. He answered all my questions and made me feel very comfortable to do my procedure. It’s been 6 weeks since my surgery and I feel good, healing nicely. Thank you so much .

Dropped to meet Dr Sumit for my back injury and he is very knowledgeable and explained me everything about surgery or injection. Clinic itself is beautiful .

Had my aviation medical exam with Dr. Duncan earlier today. I felt healthy, but I was understandably nervous having not known what to expect from the test, but Dr. Duncan made sure to explain the process in detail, and was very nice about my mild anxiety towards the test. I left the test much calmer, and he was super nice as well. Thank you Dr. D.

I find most of the staff are friendly and helpful. However, it's not sufficient for lots of patients. So, people should wait for more than usual. There is lots of parking lot with different charges rate. The inside of the building is clean. Also, lots of restaurant and shops are located there for different tastes. I believe that it is one of the best hospitals in Toronto.

Great experience here. The staff were amazing. Very kind and thorough. Thank you! Lots of washrooms. Easy to find rooms. Good variety in the food court. There’s also a Tim Hortons in the building. Parking can be hard as the path is pretty narrow, so if you make a turn while looking for parking, you can get stuck behind the cars that are waiting to exit, resulting in wasting time and money. Not much you can do about it but wait it through. Also, you only have 10 minutes to exit after you pay for your ticket, so best to walk to your car right away, as you might get stuck behind cars trying to park and/or exit. Good luck!

I find the staff and employees for the most part, are friendly and helpful. There were a few times when I was lost and asked random employees for guidance, and they went out of their way to help. The lab and diagnostics can be super busy, and for some reason, I always get a bruise with bloodwork, but not at other clinics. It would be great to see reasonable parking fees, but this seems to be the norm. There is a Second Cup inside the main entrance, to the right, and a Tim Horton’s (go straight pass the elevators, turn left, keep going).

Came in after my mother was brought in emergency by ambulance. Those guys A+ they knew what to do. Then this started. From 530pm and well it is 3am now and we are still waiting to hear from the doctor’s guess or expertise for what may have triggered my mom’s situation. Doctor paid us a visit at 130am to just ask questions and check her vitals. Mom was then given IV only at 145am even though she had already told the short hair cut with blonde dyed hair nurse that she had only ate yesterday in the morning. He didn’t catch that back at 630pm. We are still here and we just may have to move in bc there seems to be only one doctor working while 20 nurses mixed with hard working ones and then the ones who seem to have the time to sit almost the entire time we were here. I wish we had been given an opportunity to go elsewhere. It feels like the healthcare system here is absolutely the last resort.

Staff are very dismissive and don't bother explaining anything to patients. I came here to the ER and ended up waiting 7 hours to see a doctor. It took me over an hour just to get triaged. I understand things can get busy but for some reason this hospital does not staff for the volume of patients they see. I would avoid this hospital at all costs. It's honestly THAT bad

Wonderful hospital, with efficient, caring staff. Big shoutout to the neurosurgery unit. Fixed my husband’s sciatica. Pain free after many months. Dr. Jeff Wilson and his team did a fabulous job. Thank you!!