1 clinic in Kitchener

Check in very easy and quick but privacy not so much. You last check in before they put you in the room, the lady front desk say your phone number loud and ur emergency contacts number. Not very professional and conventional. Need a private room like the first check in has. At my work I only say the last 4 digits of someone's number. Please make this private I did not like my husband's and my phone number broad cast

I think the only good thing about the hospital are the staffs. Really friendly staff. But you can really feel that emergency I’d understaffed. The hospital was dirty. This is the dirtiest emergency I have ever been to. Timhortons cups lying around the floor with Napkins, papers. Lack of facilities. No rooms. People are everywhere. They have put beds on corridors.

I thank the staff of St. Mary's General Hospital from the bottom of my heart for saving my loved one's life with grace, kindness, expertise and excellence. Every single housekeeper, tech, nurse, doctor, surgeon and staff were absolutely amazing and God given gifts to us. We were all (patient and family alike) treated with kindness, dignity and respect throughout the duration of our entire stay while on CVICU and 3West. I am forever grateful to St. Mary's for the excellent care we received and the miracle of life through open heart surgery that my loved one received. God bless you all and continue the wonderful work. Thank you, thank you, thank you!

I wish i could give more star, completely satisfied with the services and doctors. They are amazing i really want to say thank to all staff who handled my 3 years old daughter with care and kindness. If you think you have to go to hospital for your kid must visit here for you satisfaction.

I appreciate the hospital's efforts in managing a high volume of patients, and I understand the initial wait time for a bed. However, after securing a bed, there was an additional four-hour wait to see the doctor. While I recognize the challenges, it was disheartening to wait for a medical consultation only to be informed that we were cleared to go home after the doctor's brief checkup. In order to enhance the overall patient experience, I would like to suggest that the hospital consider increasing the number of doctors available, and if possible, encourage doctors to start their checkups a bit earlier. This adjustment could potentially help free up beds more promptly for patients in need of urgent care.

One of the Best Hospital in the world, best patient care, The doctors are very friendly , professional and using advanced methos to detect the problems, I visit this hospital frequently with my nephew for his sickness. The hospital is very clean and well maintained. Parking is available in underground $20.

After a nightmare month of throat pain and infections, and being sent home from Foothills ER (after being sent there by our family doc) with more antibiotics because 'that's not a tonsil abscess' - we ended up in Urgent Care the next day (close to wedge we live)- & they immediately consulted with ACH. My daughter was transferred by ambulance, and the quality of care there was great. Everyone from front staff, to the docs and nurses were extremely caring and engaged. They did the tests they needed to do, confirmed it was an abscess and treated it promptly. ACH isn't just for little kids...they treated my over 17 teen with empathy and kindness and I appreciated every moment.

ACH is so nice that makes me being a kid again, minus sickness. This was my first visit at ACH for my son and we enjoyed the environment.

My son had a very long procedure done in endocrinology, and the nurses there were awesome! They gave my son $15 Apple card for good behavior😄

The BEST experience ever! Dr. Taghizadeh is truly a professional and an artist! I had multiple fillings done which I’m absolutely satisfied. But above that, I had two wisdom teeth extracted at the same time. It literally took less than five minutes and I DID NOT FEEL A THING!!! I was still getting myself comfortable in the chair and he said done! I was SHOCKED! I would’ve given him six stars if I could :)

I visited the clinic today for an urgent wisdom tooth extraction, and I was thoroughly impressed with their service. The team was incredibly understanding and efficient in addressing my pain. They provided clear explanations and made sure I was comfortable throughout the procedure. Their professionalism and skilled approach made a potentially stressful experience quite manageable. I highly recommend this clinic for anyone needing dental care, especially for urgent issues like mine

My last visit was amazing! Mary is very nice and accomodating. She helped me as soon as I entered the clinic. I had my teeth whitening session here and the result met my expectation. Thanks to Dr. Behrooz for the great service. Definitely would recommend it!

My team took care of me through 2 successful aortic valve replacements and healing well very greatful

Always treated well and have had multiple surgeries with the highest level of compassion and care. Couldn't recommend any higher. World class facilities, Doctors and med students/residents, nurses are extremely respectful of patient wishes and exceed professional standards. All support staff I've encountered were extremely helpful and welcoming and would ask you in the hall if there was anywhere specific you were trying to find and if they can help in any way. The Doctors and nurses were extremely accommodating of my specific (non cardiac) issues and needs at the time and worked with me on them for a comfortable experience. The surgeon it's named after actually operated on my Opa (grandfather in Dutch) and the surgeon who did my open heart surgery was studying under the Facility's namesake and remembered assisting on Opa's surgery because it was one of their first surgeries he assisted on. So he opened up and operated on my Opa and myself. Working on 2 generations of 1 family decades and half a Province apart is quite the interesting thing in my opinion. If you or your loved ones are required to be here you're in very good care under MANY VERY SKILLED hands.

Experienced two months with the institute. The Doctors and Nursing staff were awesome. The panel of doctors managing my case were very knowledgeable and up to date with the latest advances in cardiac treatment and rehabilitation technologies.

The Triage nurse who helped my husband was outstanding. Our family doctor has been ignoring my husband's symptoms for a year so we went to Sunnybrook emerge. RN Paul T was compassionate, empathetic, knowledge and an all around great human being. He took my husband's symptoms and concerns seriously and had him rushed in to see the doctor. We need more humans like RN Paul T. Thank you, Thank you THANK YOU!!!!

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

I had a surgery done here recently under the talented hands of Dr David Williamson. I was impressed by everyone I came into contact with. I was a little nervous, and very excited upon arrival. All of the nurses and doctors I talked to made me feel safe and welcome from the moment I walked in. I received amazing care from each and every one. ❤️

Had surgery today at OHSC can't say enough good was looked after extremely well from the moment I walked in and through the surgical process from staff-nurses-Anthesiologist Bruno and Doctor O'Brien. Thank you to all for the best surgical experience I could hope for. Highly recomment OHSC

I went here to ask for Lazer skin care surgery for moderate to medium severe unknown facial scarring… I paid $6,000 for 1500 Needles to be punctured into my skin with some sort of medicine that must have just been sterile water… it actually looks ten times worse than it did before I started; had I not mentioned I had an inheritance; I might not have been sent to a random room…. They might have actually given me the first possible treatment too work for my skin, instead they figured I’d go back for the rest of the 14 other rooms of mechanical devices they had to offer for skin care. WHEN I SPECIFICALLY ASKED FOR LAZER TREATMENT… when I arrived she just grabbed this huge machine with a needle device (PUHHHWOOOPHTSHHHHHUUUUHHHGHAHGHAGHA) it was a retarded puncture device with a huge needle going in and out of your cheeks and such, completely missing my nose which was half of my worry to begin with. I’m thinking of sueing concidering that treatment isn’t even listed on their website!!! I’m very upset. It looks way worse and with more puncture marks than before :,( HANDS DOWN THE STUPIDEST PLACE TO GO FOR ACNE TREATMENT IN THE WORLD… have fun guys. Get ripped off then!!!