Arthroscopic arthrolysis in 1 Orthopedic surgery clinic in Vancouver

I went in for my first surgery a few days ago and everyone at the surgical centre was great. I felt well taken care of from the moment I walked in. I was extremely anxious and they did everything they could to make me comfortable, and followed up the next day. Thank you to the whole team that worked with me! And an extra thanks to the nurse who held my hand when I was scared 💜

Great staff, everyone was so nice! After a terrible experience 10 years previous at a surgical centre downtown on Burrard, I was expecting the same terrible treatment. Instead, I was so pleasantly surprised! The anesthesiologist, Demitri, gave me a local anesthetic before putting the intravenous needle into the back of my hand which I very much appreciated! All the nurses were kind to me. From start to finish, everyone was so great and treated me well.

Only ten days from diagnosis to surgery to repair my Inguinal Hernia. Dr. Scudamore and his team were amazing. The entire process with False Creek was a pleasant experience largely due to Dr. Scudamore’s ability to listen and understand my concerns, recovery objectives and how I wanted the surgery performed. Open surgery, no mesh, used my own fascia to repair the tear and he also took the time to tie off vessels rather then cauterization. Minimal tissue damage! Can’t say enough good things!

I elected to have my hip replacement done in Calgary in September rather than wait and live in continued pain here in Winnipeg. It was nothing short of a great experience from the first contact through the surgery, fabulous care at the clinic and excellent followup. You never feel ‘abandoned’ even though you return home 1300 Km away. Kudos to the whole team, esp. Jennie and Dr., Johnston for being not only efficient and professional but caring. Thanks for giving me quality of life again!

I had my hip replaced on October 31, 2023 working with Gateway Surgery. I can’t say enough positive things about Dr. Hart, Dr. Guzzo and their entire medical support team. They are amazing and I’m very pleased with the outcome. I was on my feet and walking within a few hours of having the surgery. I got back home on November 2, 2023 and must say that I’m glad that I used the travel agent Gateway recommended to book flights and hotel accommodations. Since returning home, I’ve had several calls from the nurses at Gateway to make sure everything is OK and that I’m not having any issues. In summary, I’ve had a number of operations over the years and this surgery by far has been the best surgical experience I’ve ever had. The best analogy I can come up with to describe the difference between using public versus private healthcare could be characterized as the difference between flying economy as compared to flying business class. By going private, the waiting time is substantially reduced which gives me additional time to do the things I want to do during retirement in lieu of suffering at home. Gateway Surgery is my number one recommendation for private surgical services.

I was seen at Gateway for a consult by Dr. Kelly Johnston for an arthritic hip. Decision for surgery was made in a timely manner and I DIDNOT have to WAIT! I could not have my surgery done in Alberta so I was referred to a surgical Center in Toronto. Being connected to an Orthopedic Surgeon ( Dr. Kelly Johnston) post op was a high priority for me in the event I needed medical attention close by following my surgery in Toronto once I was discharged. ( I am a retired nurse that worked healthcare for a number of years). I did have some post op issues but I am happy to report the care I received from Dr. Johnston and his Gateway staff was top notch. Dr. Johnston has an incredible bedside manner and I was well taken care of by him. I also have to mention Twyla! She is a great nurse that I had access to during my post op period and helped me through the post op period. Having access to a Registered Nurse 24 hours a day post op is so comforting and reassuring. This is a huge asset! Help is literally a phone call away! The staff at Gateway is excellent and very efficient. I am forever grateful for all the great care I received!

My experience with Clearpoint Surgical solutions was amazing! Its been 4 weeks post op and I am recovering as planned. Its not just one person that I salute, but a team of professionals that address every need you have during the process. The level of care and expertise I received was top notch and I would highly recommend you give them a call if you are in need.

My arrival at the clinic was a little confusing but as soon as I was in it went well. Once the IV was in it seemed like a very short time until I woke up in post op. The helpful post-op staff got me moving and eating. (Don't get the nachos) From then it seemed the key was to keep moving and healing. I was back on skis in about 14 weeks and the hip works great. Attached photo was at about 16 weeks.

The clinic provided excellent professional service, they took the time to explain in detail all the steps required in a timely and structured manner. All my many questions were answered to my satisfaction. The pre, actual and post surgery care was beyond reproach and I'd recommend them to anyone interested.

I have had both good and bad experiences at this hospital. More bad than good unfortunately. They are not prepared to treat neurodivergent patients and have no understand of their medical access needs. The hospital should do more research in this area. I am very grateful for the nurses though! They work so hard.

If I could rate this a zero I would. This has to be the worst hospital in this whole city. It should be shut down. The lack of care is disgusting! I know the nurses are overworked but to be rude and mean to the patients is unacceptable. I live in the neighborhood so sadly this is the hospital I'm stuck with whenever there is an issue. 30 years ago it was a good place but it has gone way downhill and is only getting worse. My mother has a broken hip and isn't ready to leave but yet they're kicking her out because they want the bed, and she has Covid but they don't care, she's been there a month and they feel she's ready to go home. It may be free healthcare but that doesn't mean it's good. If you can, beg and plead the ambulance drivers not to send you there ask to be sent to a different hospital because you'll get treated like garbage here if you get treated at all. It's a disgraceful place and I feel for anyone that has to be stuck in here. I love all these fake reviews saying they're great. What a joke!

A recent 3 day visit to this hospital for a surgery of a family member renewed my respect and appreciation in Canada Health system. A great team of doctors, nurses, support staff and volunteers provided an A1 service efficiently, professionally and with care using complex and up to date medical and IT equipment. The team included senior and younger staff from Canada and new comers to provide care for patients that have not visited the hospital by choice. The hospital offered a super clean place even during renovation. The Kitchen staff would not get a Michelin star rating but they got a 5 star from me for quality, reliability and service. Even the underground parking was safe, clean, well lit and with reasonable prices. Well done team MG. I know that such a performance takes a lot of work behind the surface. A refreshing experience that proves that dedicated, experienced and “real” people, not money and politicians, make all the difference. Sorry for the long winded review, but a big thank you. Keep up the good work.👍👏

This is an excellent hospital! I don’t understand how they get low star ratings. People should really stop & think about how fortunate we are to have such an amazing facility and their amazing staff! I had Breast cancer and the quality of care I received was way amazing and I honestly couldn’t ask for more. They far exceeded my expectations!

We visited a family member in the Humber River hospital. The place was extremely clean and tidy, well maintained with well lit areas. Very modern building and design and layout. The staff were very friendly, helpful, and professional. Lots of parking available both regular and handicap accessible. See pictures!!!

The process was transparent, and the staff was highly responsible. Despite the staffing and medicine shortages in the Toronto healthcare system, these dedicated professionals provided excellent support and clear explanations of the process. They efficiently communicated through email and text messages with the accompanying person. Additionally, the availability of paid parking was convenient.

My team took care of me through 2 successful aortic valve replacements and healing well very greatful

Always treated well and have had multiple surgeries with the highest level of compassion and care. Couldn't recommend any higher. World class facilities, Doctors and med students/residents, nurses are extremely respectful of patient wishes and exceed professional standards. All support staff I've encountered were extremely helpful and welcoming and would ask you in the hall if there was anywhere specific you were trying to find and if they can help in any way. The Doctors and nurses were extremely accommodating of my specific (non cardiac) issues and needs at the time and worked with me on them for a comfortable experience. The surgeon it's named after actually operated on my Opa (grandfather in Dutch) and the surgeon who did my open heart surgery was studying under the Facility's namesake and remembered assisting on Opa's surgery because it was one of their first surgeries he assisted on. So he opened up and operated on my Opa and myself. Working on 2 generations of 1 family decades and half a Province apart is quite the interesting thing in my opinion. If you or your loved ones are required to be here you're in very good care under MANY VERY SKILLED hands.

Experienced two months with the institute. The Doctors and Nursing staff were awesome. The panel of doctors managing my case were very knowledgeable and up to date with the latest advances in cardiac treatment and rehabilitation technologies.

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

Visited Sunnybrook Hospital as a guest of a patient. Volunteer staff was very helpful and able to guide us to the correct wing of Hospital. There is an ATM on the 1st floor close to the information desk. There are hand sanitizing throughout the hospital and at the main entrance there is also a self dispensing mask station which was very convenient. Gift store had very friendly staff and there was such a wide variety of toys, puzzles, t-shirts, stationary, greeting cards and everything in between alongside some gadgets. The areas of the hospital visited were very well kept.