Bell's palsy treatment in 21 Neurosurgery clinics in Bermuda, Canada, and United States

Where to start . My son connor 10 years old had seizures while on cruise ship and was sent to hospital in bermuda named king edward VII memorial . Thats when he was admitted and taken over by dr fulton. Let me just tell you how lucky as parents we were to have this doctor watching over our son. He was calming relaxed and had everything under control the whole time . When your away far from home and somwrhing bad happens your scared as a parent and dont know what to expect. Thats were dr fulton came in and made my family feel at home a++++++++ doctor. The nurses great also and social work we appreciate everything you did for my son and family and also got my son safely home back to NY. The mihalyo family thanks everyone at this hospital for their patience and professionalism in everything they did. Again Dr Fulton we thank You so much...

This was my first bad experience in a very long time. I arrived 1145pm was put in a bed in hallway at 12 by 1245 no one even acknowledge my presence. I wS in pain my face was swelling up even more and hard to swallow and breath 100% . But guess not an emergency...so I have decided to go home take my pain meds and sleep it offf...yes I walked out and no one even acknowledge that...

After 7 days in this hospital & having been in ER for 12 hours, the Acute Care wing for 46 hours & now on day 5 in the Intensive Care Unit, I must say I am not surprised by the numerous 1 star reviews. As with many silent 1 star reviews, I hate to dwell on the negative in a time when all my energy is directed toward supporting my loved one, nonetheless it is important to dedicate a few minutes to avoid further “inhumane” (as another person put it) treatment from the staff here toward me & more importantly my loved one. Suffice to say for all to BEWARE of illness on a holiday where poor care & treatment in the Acute Care Wing ended in a seizure & moving my loved one to ICU. Also BEWARE of INHUMANE nurse Havareta Burnett in ICU -Refusing to clean after 2 requests & being informed of wet bedding, & whom responded by sedating my loved one & going to lunch without informing the replacement nurse. She is as the definition states: without compassion for suffering; cruel. This is just one of several more incidents that I can no longer bear to repeat as informed to at least 3 staffers before improvement was attained. Unfortunately it did not stop the inhuman treatment which continued for a tortuous 36 hours, as another review states: robbing my tears away. That being said I must praise the ICU nurse who calmly & kindly received & reassured us of her care: Nurse Winsome Williams; Dr James -whom you are instantly blown away by his big heart & outstanding professional care; Neurologist dr Gayle -so kind, clear & concise in her communication explaining the situation, saving time, energy & confusion; We wouldn’t have made it thru the horrific day without the swift love & light of RN Polly Longmire -who somehow knew exactly what to do to give exceptional comfort, as with RN Myriam Hook who with her gentle wise care was able to read the needs of my loved one to unstrap him, allowing him peaceful freedom, a godsend. RNs Abigail Bakasa, & Karen Gooden were of immense help in providing assuring action creating a safe environment for my loved one's survival. RT Taniece & guy who provides personal hygiene are simply rays of sunshine that brightened up the room whenever around. My deepest appreciation for these true medical professionals, especially Nurse Abigail and Nurse Antoinette -after 3 days in their care my loved was discharged. Unfortunately it has now been over 3 weeks since discharged & after 6 hours of attempting to collect medical records & discs (& plenty of interdepartmental confusion) I had to leave without the complete file. after returning to the hospital days later, still incomplete. We now have more doctor appointments for continued care & the medical records have still not been faxed or shipped as promised by hospital quality office. I wish I could have saved posting this review, but feel best to warn future patients :(