Oral cancer treatment in 44 clinics in Argentina, Brazil, Chile, Colombia, Ecuador, and Peru with additional parameter

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Excellent

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency

of the best clinics in Bogotá.

Design and sophistication for the Health of Colombians!!!

They do not do their job well, 7 hours in the emergency room and do not attend and then say that they cannot attend to a patient

Undoubtedly one of my best experiences, location in the center of the city, excellent medical and administrative staff, old but well-kept infrastructure, spacious with gardens.

This opinion is directed to block 6 of the hospital, which is in an area where you can see people who consume drugs, although there is surveillance and once inside the hospital it is safer, if it is scary, at least walk to the hospital at dawn, and block 6 is opened at 6 in the morning and meanwhile everything is dark or with little light, a perfect place for homeless people, you have to travel with great caution and at least if you are patient and come from somewhere other than Medellín, it is not advisable to be in line before 6 in the morning to check in at block 6, arrive with 5 minutes left or at 6:00 am, there a guard opens the door and when you are already inside the place is much more pleasant and neat, there is a waiting room with chairs where you can wait for them to call you for the billing card, there are elevators, there is natural ventilation in that waiting room, almost all the staff there are friendly to the extent they should be. I give it a 3 star rating, for a not very pleasant event that I had to go through in there, I think that of all the possible days in which that bad event had to happen, it happened just on the day of my appointment, I don't know who it was from the fault of that negligence but thanks to a call to my eps I was able to quickly solve that difficulty so as not to continue in that unpleasant situation in that hospital block.

An amazing facility with an amazing level of care. Better than any US or German hospital I have ever been in. The office of international patients is very professional and thorough. Dr. Taboada is very thorough and professional. I can't recommend this hospital enough. Super experience.

I came to see if giving birth at Serena del Mar was an option. When I was given a tour of where the mothers and babies stay it was great. I was told to male an appointment to be seen by an obgyn so that they would have a history of me. The nurse took my info days before my appointment but apparently never followed through with setting up my profile. I showed up for my appointment and was never told who I would be seen by. Dr Maria Fernanda Toro Wils was upset that she had to wait on me because the staff had not created my profile. I finally went into my appointment with the doctor and she scolded me and told me she had no time we had to rush. I told her I did not understand whybinwas being treated this way when her staff was a mess. She told me she always does 40 minutes and she dedicated about 20 minutes if that. I left there feeling so upset and totally changed my mind about having my baby there. The treatment from Dr. MARIA Fernanda Toro Wils was terrible. I would not recommend her or her staff in a million years.

They neither answer their phones nor respond to emails seeking an appointment! Terrible customer service. I communicated in Spanish as well so not a language issue.

My gratitude to all the professionals who work in this hospital. It is a sacrificed job, my admiration goes to the entire team, who carry out their work with professionalism, patience and a good attitude. God bless you.

Terrible service, it is a clinic of low quality and deficient medical care without professional ethics. Due to malpractice, a great doctor died when he was only admitted for an appendicitis operation, the operation went wrong and it became complicated. All for a hospital without a well-sterilized and clean room to do their operations.

Very professional in patient care and attention. Currently they are one of the few hospitals that has prostheses for knee arthroplasty. They have a very good rehabilitation service. The facilities are very clean and permanently disinfected.

Just was released yesterday after being admitted last Thursday in need of a pacemaker. My husband and I were so pleased with our experience. Dr Marlon and Dr Francisco from the cardiology department were amazing. I was treated very well. I will be forever grateful.

Such an amazing experience! I went to the emergency with a stomach issue and they immediately took me in for checks and tests. Super professional - totally recommend!

Terrible (i.e. no) pain management after severe accident. Got also pain chock due to rush in changing linnen. As I chose to be operated at my home hospital (one of the top three hospital in pelvis operations in the whole World) they got upset and delayed my ambulance flight with a day (by not filling in papers on time). You can imagine the cost of having an ambulance flight waiting for you one extra day..

Great Service, Doctors are so respectful of patients times. Very clean hospital. Quite a different experience from other hospitals. Very pleased.

I went in with back pain. Got excellent care ,x-rays, diagnosis in less than 2 hrs.

This hospital is amazing! My husband had to attend and I was so impressed with the staff! As we do not speak Spanish, they were all very amazing and did their best to help us. They were kind, caring and detailed to ensure that we were well taken care of. Thank you so much for taking care of my husband! You are the best!

First-class hospital, very beautiful and organized, not to mention its huge size!!! Top service!

Execelente hospital

Legal

At a time when people are not being respected, what this HOSPITAL shows is totally different. Respect and empathy in everyone, from reception to the last doctor. A HOSPITAL that has a Concierge, I had never seen that before. Congratulations to everyone, you deserve top marks. You enchant people.

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We have been waiting for two hours to be seen in the emergency room by Unimed. My son is classified as “blue”. This is considered not serious. All, I repeat: all the people who have arrived so far have been attended to before him. Does this mean: we arrive, register and wait for new patients to come in and go before them??? That's right? Knowing that we will always wait a long time, because another color gets in front of it. ABSURD.

I went to the obstetric emergency because I'm 13 weeks and there was bleeding. Another pregnant woman and I waited for 2 hours of service, we went to ask and the girl said that it was protocol according to the assessment, finally I arrived at 7:35 and was seen at 9:41 pm and the chairs were empty and they weren't even attending!

Rgy

Being in the medical field for 40 years world wide Absolutely the Best Hospital overall I have ever visited! Facilities A+ Staff A+ Communication A+ Value A+

Excellent. Both our daughters were born here and care was absolutely great. Thanks. :)

Excellent in every measure. Was admitted for an emergency surgery and they diagnosed other ailments that needed emergency care. All the staff at the hospital are the best trained and competent I've seen. I owe my life to them.

Great and fast service. English speaking Doctor and nurses were available. Recommendation for Expats.

The hospital is good, but in my opinion it can improve more. There are doctors and others not so nice and thoughtful. The reception is good, some people (receptionists) are polite, friendly ... The same in relation to the security guards. There should be more integration, communication among the coworkers. As I told you it could be better, even in its standard procedure, being more effective,

Excellent service and support regarding many domains. We had a undergo and the whole staff was extremely supportive (from the first approach, passing by intensive care and ending on maternity domain). Its definitely one of the best hospitals in Sao Paulo.

I found cordiality and care all the time in my hospitalization

Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow

Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.

Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.

Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital. I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS

One of the best hospital in South America

Ok

Imagine being in a wheelchair, trying to get into urgent care for a surgery you had there, and not being helped about when you arrive, somehow managed to get into the triage and then be left alone, then get the need to use the bathroom at a place not clearly design to be used for people with mobility issues, then the only person available to help you is another patient passing by. It's such a shame that all of this happened here, where I have yet to get medical attention for my urgent needs.

One if the best hospitals in Cali. Modern, well staffed, good service

I needed to make an unscheduled visit to a dentist whilst on my travels in South America. After some careful research and a responsive conversation with the Smiles Peru over WhatsApp, I choose to book my first consultation. In this consultation, they provided the most thorough examination I have experienced, with impeccable bedside manners and more than sufficient spoken English skills. Following the consultation I opted for all advised services, including a root canal, post, and crown. They were able to fit my lengthy appointments into a very condensed period of time to best align with my travel plans. I am extremely satisfied with the service; over the course of my treatment I was seen by no less than five dentists with each reviewing and checking the quality of the others' work. I couldn't be more satisfied with the final results, it is without a doubt the best my dental health has ever felt.

I didn't expect to visit the dentist while in Peru, but had a top notch experience when I needed to. I chipped my tooth on my plane ride into Lima and walked in the next day on Saturday morning. They were able to see me, assess and fix that day. Could not ask for more. Oh and the whole space is strikingly clean and white. I've never felt at a more clean and professional dental outfit.

The Doctors and all Staff at Smiles Peru were amazing!!! I had to have very extensive dental work done in a very short period of time, and literally was in the Dentist chair from 9 am to to close in order to get everything perfect before I had to travel. From Lab work, crowns , root canals , oral surgery, and much more , they were so professional and had a plan of action everyday which they succeeded at every given turn. Every single person I came into contact with from the door men, taxi driver that they sent to pick me up, to everyone else I came into contact with throughput the week , I can not express how grateful I was for their patience with getting everything exactly perfect!!! They were so kind and gentle and very concerned with how I was doing and all wanted to make my goal happen, which was accomplished on this trip! They also have very nice apartments that you can rent, right next door to their office so when youhave breaks to go eat , it’s right next door. Thanks again for everything!!! See you in 6 months!!!! Bets Smith

Very nice and professional personnel. The place is very clean and well equipped. Felt in good hands.

I flew to Medellin from Washington DC in order to visit this clinic. It was so so worth it! I highly recommend this place as the doctors are very knowledgeable and professional, and the cost is very very reasonable (compared to other clinics that service foreign citizens). I had Dr Carlos, who was very polite and transparent about my treatment, he did a fantastic job and I’m looking forward to visiting him again in May! Thank you guys!!

Thank you so much Johana. The clinic is super decked out - there are even some fun screens to look at while you have the procedures done! A filling, cleaning, and retainer fitting was all done in half an hour - they are super efficient! Prices are all reasonable too! Johana is also great, so friendly and calming.

I have spent many hours in Dr. Juan's dental chair after 70+ years of oral neglect. I have had faulty dental implants originally done in Mexico (horrible experience) replaced with bone grafts, several cavities filled, at least 6 crowns and 3 root canals. I experienced almost no pain for all of these procedures. I have been to many dentists over the years. The level of competence of Dr. Juan and his associate specialists is without comparison. On a scale of 1-10, I would rate none of the dentists from the USA above a 5. Dr. Juan and staff rate a 10!. You will not find a better dentist. He will not stop until your dental work is perfect, even if it means sending a crown back to the lab for the perfect fit. I'm 74 years old and Dr. Juan is finally finished restoring my teeth after all these years of abuse and neglect. My teeth are better now than they have been in 40 years. Many, many thanks to Dr. Juan and Clinica Artica! Finally I am on just a maintenance schedule. I promise not to abuse the art Dr. Juan has created in my mouth! :-)

The best!! I've received multiple cleanings and a filling. Every experience has been wonderful! I definitely recommend and I will be going back for all my dental work. thanks!

Clínica Ártica is a great find. They offer many dental services and have an English speaking staff. They are one of the few places in Medellin that offers Zoom whitening. The prices and the staff are great. I highly recommend this business for all of your dental needs.

Perfect place! If you need emergency dental work while visiting Argentina, I definitely recommend coming here. I came to Argentina on a business trip and broke my crown on a dulce de leche candy. I’m not local so I wasn’t sure where to go, but this place had great reviews. They were flexible to my schedule, and let me come in at 6pm on a Friday to fix my tooth. Price was reasonable. Most importantly, the care was fantastic — even better than my dentist at home. Also, I speak decent Spanish, but the dentist I saw spoke perfect English. 5/5.

Let me start by saying that I HATE going to the dentist, let alone one that might not understand me…but I LOVED this dentist office. I went to Dental Das and felt super confident. The doctor spoke fluent English and made me feel so comfortable even though I have anxiety attacks when being in the chair. I went in to replace a metal crown and was SO impressed that I asked for an estimate to fill 3 cavities with porcelain, redo another porcelain crown to cover the receding black gum I had, annnnd to cosmetically correct my smile by doing 4 veneers for my front top teeth. I saw him on a Monday for my crown, the appointment was about 2 hours. The crown was made in house and fit perfectly. After deciding to do all my work with him, I went back the very next day and had a 3.5 hour appointment to do everything at once. The third appointment was the following day and this day we made my night guard because I grind my teeth at night. I’ve never had a dentist offer to make me a guard like the one he made mx it fits so perfectly that I can’t spit it out at night like those store bought ones. 3 appointments in 3 consecutive days for 2 full porcelain crowns, 3 porcelain fillings, 4 porcelain veneers, and one night guard was a total of $2,400 USD. This is obviously way more expensive than your general dentist in Buenos Aires but I felt very comfortable as a expat.

I've gone to many dentists over the years but Marisol and the rest of the Dental Das Group in Buenos Aires has been the best experience by far. They have top of the line equipment, the best team, and Dr. Marisol is so attentive to her patients. I couldn't have asked for a better experience. I recommend this dental office to anyone looking to have work done on their smile. 10/10! Thank you Dental Das!!!!