from KITTY CAT
November 08, 2023
AVOID THEIR ER.
They will give you test and procedures that has nothing to do with what you came for.
Pregnancy Test and CT Scan for cough and sore throat?! Come on!
Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO!
YOU'VE BEEN WARNED!
from Candice LV
November 08, 2023
My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves.
I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge.
ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER.
But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient.
Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion.
In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system.
This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required.
People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.
from Jellyn Colindres
October 11, 2023
Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all!
Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.