Total hip replacement (Unilateral) in 204 Orthopedic surgery clinics in Asia

We brought my mom to A&E and we waited for 6 long hours because the nurses kept telling us that she’d be warded and left us waiting at the waiting area for hours. We were only told that there was no bed available after we kept following up hour by hour. My mom was kept at ASC in the A&E department till the second night and no treatment/scans were done because there was no bed available. Nobody could provide us with any updates on her condition which was really ridiculous. When she finally got warded, we were informed that scans would be done the next day because there were too many patients. By now, she’s already running a fever and unable to walk but we still have no idea what exactly is wrong. What’s really appalling is that the nurses do not seem to show any empathy when we informed them of my mom’s condition. This is really disappointing for what we thought is the best hospital in Singapore.

I am posting this review due to the incompetency and lack of communication in Singapore General Hospital (SGH) feedback department with its staff, Andrea Chen and Serena Chua. I sent them numerous emails including follow-up and they haven't responded back yet. Never ever send feedback to SGH even though their automated message said they would respond back within 2 working days. Don't bother calling or emailing the general hotline or feedback department.They only receive feedback It's up to them when or whether they want to respond to you, You cannot complain against them if they are not doing their job responsibly. There's no higher authority to escalate the matter to, not even the Chief of the hospital .It seems they are not under the hospital's supervision. Ms Andrea's answers were incomplete, and mistakes made were not corrected. Showing impatience and arrogance by remarking that her email would be her final reply and acknowledgement. Ms Serena didn't bother to investigate nor address the specific issues appropriately. Her response was conditional. It was a half-hearted effort. As the Head of the department, certainly she can do better., It's a shame she couldn't do it with sincerity. Terrible long waiting time to get a reply. Requests were not taken seriously and responsibly. Not forthcoming in assisting or resolving issues and to clarify any misunderstandings. Very unprofessional and not responsible at all for a public hospital. The hospital has no intention to make improvement nor reform of it's feedback department. I don't understand how this hospital is so highly rank when they can't even respond to an email.

As a 21 years old patient, Doc WILL NOT take you seriously. My surgery was delayed for 2 years. not just that, after surgery i HAD Postoperative Urinary Retention but the nurse and doc don't believe me. they only believe when my belly is very extended which was caused because i cant urine for almost 24 hours which caused me a lot of pain. Which then they catheterize me. They drained about 2Ls of urine.

Until now, I had only seen average hospitals in rural areas, but the medical technology here is amazing. His uncle is now able to walk along the Sumida River embankment, even though he became ill and was given time to live. As my friend said, it's a wonderful hospital that doesn't waste its know-how or vision.

Terrible hospital. I had an appointement with the Immunology department, because I may have an immune disease. On the day of the appointement, the Immunology department cancelled our appointement and referred me to their Dermatologist, who couldn't help me either. I was told that the Immunology department, who specializes in IMMUNE DESEASES, didn't know what my immune disease was. Imagine not knowing what you work with everyday. The Immunology department is just a massive bunch of incompetent people. They probably slept during their studies, just like the rest of University graduates in Japan.

Came in for an emergency as I broke my leg. They failed to administer any pain killers and insisted I keep moving around between different beds and wheelchairs. The staff kept making jokes and laughing in Japanese, all while I’m in serious pain. The doctors were all young and inexperienced. And it was clear they didn’t want me in the hospital, as I, a foreigner, would be taking up a bed. It was about their convenience, not about treating me. In my entire life, I have never experienced a worst doctor or worst treatment. Telling other doctors, Canadian and Japanese, of what transpired always results in shock. The surgeon at another Tokyo hospital was completely confused at how I didn’t get any care as I developed blisters from necrotizing skin (a major emergency). The doctor at Tokyo University Hospital told other hospitals administrative staff what I had wasn’t an emergency and so I couldn’t see a doctor at other hospitals, even when I said I had increased pain and discomfort. I had to go to a clinic to get a new referral to actually get treated. Even the city help line, which originally told me to go to back to Tokyo University Hospital, changed their mind after speaking with the doctor. This hospital and the sadistic doctor have literally permanently scared me. I was lucky to not lose a leg due to their complete and utter inhumane treatment.

the nurse's service at night was unsatisfactory, the nurse was asked to be unresponsive, the glass for the medicine did not replace a new one, the floor was dirty and there were lots of cockroaches, for a big hospital in Kaohsiung it was very disappointing.

Very bad experience under Dr. 李Oㄑㄧˊ’s diagnosis, less friendly to patient, being late for daily morning check and couldn’t explain well, asking for doing nonsense tests, waste time.

Huge hospital with good facilities, friendly staff and clean surrounding. With McDonald's inside the hospital and family Mart.

Easy to register as a foreigner. Also no problem in obtaining my COVID vaccination including new vaccination certificate. Thank you for your help and very good service. Beautiful building, pond and small park. Many shops in the vicinity.

I go there to chick doctore just he put two fingers on my skin and bill 2000ntd they use forign soooo much

A top tier medical center in TW, there are good team work practices for tumor / cancer diseases and there are modern equipments for therapies and treatments!

I went to see an OBGYN at NTU because I had been having pelvic pain for about 2 weeks at that point. I'd felt similar discomfort before when I'd had an infection, so that was my best guess. The OBGYN did a very perfunctory pelvic exam and declared it couldn't possibly be an infection or related to the gynecological area because it didn't hurt when he pressed externally on the pelvic area, so I left with no treatment. That night, I had to go to the ER for stabbing pelvic pain and bleeding and was diagnosed with a bad pelvic infection. In summary, would very much recommend Taiwan Adventist Hospital's OBGYNs (called specially to the ER - so thorough, caring, and efficient) over NTU (for gynecology anyway).

I was at the start of a month long vacation and needed an emergency spinal epidural. I met with the neurologist, Dr Chang, who was able to perform the procedure the next day. This was probably the best medical treatment that I have ever had. And the cost was $172 USD. Here in the US, the same thing cost over $2k. I highly recommend this hospital.

Excellent doctors, nurses, and staff. Surely they can find a better way to organize their elevators? They have treated my elders in thoughtful and humane ways. We are grateful.

Prof. Samra, Dr. Gönül and Dr. Yucel in the IVF department are among the smartest and most knowledgeable doctors in Turkey after many experiences in Turkey. Gentle treatment, full explanation of the condition and good medical examination. The translator, Nourhan, is very cooperative and respectful. The hospital is clean and the nurses are good.

One of the worst hospitals i've ever been to. My deal is to pay 5129$. I made a liposuction and beared transpiration process.Bilal the translater he texted me telling that you will stay 1 or 2 days in hospital before moving to the hotel and the doctore will decide. He didnt mentioned that 2nd day is chargable. The doctor decided to stay 2 days. Then while im moving they told me that you should pay 650$. I was so tired and my small sister was with me. I paid and i decided to leave Istanbul on the spot. I changed my tickets and moved on. Is this a professional way that should treated your clients? And Bilal is not responses to my messages.

No one can say that thay had “great” experiences when you talk about a hospital, but Memorial Istanbul was absolutelybthe best. We had our yearly check up and the experience was fantastic. Sevice outstanding and doctors were the best. Thanks to Fatmira and Dije we felt loke in a hotel not in a hospital. Will go back there every year for my routine check up and i would recommend it to anybodybto do the same

It’s a bunch of frauds. I called them to know if my insurance covers my visit, they asked for the company of insurer, asked for my docs and replied “yes, we have agreement with them, come”. I came, and they said I have to talk to doctor first and then, after he prescribes the analysis I need (that is why I came), they will first ask the insurer to respond. It appeared that 10 min consultation would cost me 1.880 TL ($66)and no, they figured out my insurance doesn’t cover it so I just have to pay, after I agreed to talk to the doctor without knowing how much it will cost. WHAT THE SYSTEM IS THIS? It’s more than I paid in EU for analysis they really made, not just for talking. I regret my every minute and penny left there as I was just fooled, maybe, my bad I didn’t refuse to talk until I know the price.

Doctors and nurses were perfect. I could reach them anytime. Nurses were very friendly and helpful. They were cheerful. Doctors and nurses had the expertise of their jobs. I am really greatfull for the treatment I had and advice the hospital for any potential patients.

My experience was great , stayed for four days ,I have been looked after very well . Loved my doctor Dr Ercan Karacaoglu , he is an incredible person and great doctor , you can trust him your eyes shut.

A luxurious medical hospital with very professional translation Doctors speak English The staff is nice The hospital is clean and steril There are only some perfume scents in the reception that may cause allergies, but in the emergency door there are no perfume scents There are two pharmacies nearby There are all medical specialties Prices do not matter if you have an international insurance company They have agreements with most international insurance companies

I went there with my friends to congratulate my friend's mom who gave birth in that hospital and I can say that that hospital is a heaven. Everything is so clean and sanitary. Even the toilet was spotless that you could eat your dinner off that. The structure and design was well thought out as well. It was really luxurious. It was a beautiful place.

The best hospital I’ve ever visited. The doctors are very caring. They took very good care of me!

Comfortable provided with English translator for communication with Doctor and other staff.

The service are good & doctors are so helpful with patients

Very good and clean hospital but it is really too much expensive

The best hospital service in Antalya. Very timely service and very hospitable environment, very cozy wards equipped with everything required. The work of highly qualified doctors and nurses is just beyond the praise.

Terrible service. After paying a lot of money for consultations and analyses, complete ignoring of clients and complete disorder begins. You can't find the person responsible, they send you from one person to another until the working day is over and they just turn off the lights and send you home.

This hospital is horrible. I came as customer because my knee was broken. Nurses do the jobs like the amateurs. No medicine no operation the first week. Doctors in the orthopedic unfriendly and not very helpful. Hospital look like the have no employees. No communication at all and no expertise. Never again

Tşkler

Absolutely horrible hospital. They did a wrong surgery despite telling them over two months what my problem is, but nobody cared and made an unnecessary surgery in removing parts which were actually healthy and I have now a disabled feet. Nobody cares, can't even reach the doctor in the orthopedy, because according them the controll time of 10 days is over. Since when you measure your check time for a surgery thats your own responsibility and own mistake only 10 days. Be aware, the hospital and their management is dangerous for your health. Stay away.

Perfect

Memo

Aaa

RIP earthquake attack in Turkey

Very good and clean one . Well skilled doctors . Special thanks to Prof. Utkan Sevük.

The medical staff is professional, and I thank them for the good reception. The hospital is very clean.

Best service Best staff Best Hospitality

Great hospital with professional team 👌

I had a good experience in the hospital. Doctors and staff are helpful.

Top doctors, professional approach with a human touch.

I treated my spine here. Made micro-discectomy of the herniated disc. Operation was done by dr. Nejat Akalan. Everything was super well. Doctor, clinic and personnel shifted all expectations. I connected with them from outside of Turkey by whatsapp. Sent them my MRI and explained the problem. They gave me a preliminary price for the operation and a series af analysis required. In fact when I came and visited the doctor he said I need no additional analysis and the problem is clear to him. That saved my money, I paid less than they estimated. The clinic itself, at least the neurology dept is just great - they are very fast, I didn't wait anywhere more than 5-10 min. All the appointments were in time. After the operation they visited me every hour, checked blood pressure, something else, recorded how I feel. Everyone was very kind with me. Payment included my transfers from the airport and back, all transfers from the hotel to a hospital and a translator.

My patient ID number is 2607859. I have recently visited your hospital in Istanbul. I must say that you have worst and terrible customer service, my treatment experience was so disappointing. I and my wife made general check up i.e. I had problem similar to prostatitis and my wife had health issues with her waist. First of all, doctors' attitude to patients was very unprofessional and rude, secondly doctors could not tell us any specific detailed diagnosis about our health issues. My doctor Onur Alp Karaaslan informed me that I did not have prostatitis but when I returned to Uzbekistan and made detailed check-up, I had clearly this illness. The doctors in Medipol are unprofessional, rude and their noses are in the air, especially therapists and USG specialists. I am so disappointed to be recommended to come to Medipol Mega hospital. I never recommend this hospital to anyone.

Came with a TMJ problem, the doctor gave me injections in the face without sterilization. Then I got an infection that moved to the tooth. I'm not talking about the price, which is overpriced 5-10 times. Of course, the problem of TMJ has not been solved

many thanks to the whole Emsey hospital team and a special huge thank to my doctor Dr.Òzgur Basal🙏, the ankle surgery went just fine, and the attentive staff never let me feel pain or discomfort after the operation. good luck and prosperity to your clinic!🤍🇹🇷

I have an 8-year-old girl and I went to this hospital through three agencies, it was the worst experience, we are from Romania and I said that there are good hospitals in Istanbul, but I didn't stay for four weeks on the cardiology ward and didn't give him any diagnosis and made fun of us, we stayed from November to December 7 for 4 weeks for a patient who in Romania does it in one day he doesn't have to stayAll parents who have children with heart problems do not go to this hospital

Had an appointment through E-Nabiz for Covid vaccination. Apparently they only give this vaccinations of 5 people are waiting. After 1 hour we were with two, so no vaccination. I guess they don't want to open vial since this contains 5 doses. In short, this hospital put money before health!! Avoid when possible.

Ok

My mother suffers from type 2 diabetes but over time we have seen that it was degenerating while respecting the diet and taking the medicines.I contacted doctor Recep Aktimur he gave me all the information for the gastric bypass ,he was clear and professional.We fixed a date, from the airport they transferred us to the Liv hospital.After the surgery, mom's recovery was quite fast, she removed the medicines and the diabetes is stable.I highly recommend Doctor Recep for his professionalism and dedication to work. Explanations and present for any doubts. The hospital staff are very good, helpful and professional.The hospital deserves 5 stars for cleanliness and hygiene, all very polite and well organized.

Beautiful hospital

This hospital prefers earning money rather than customer service and support. The personel is not well educated for patience support. The staff didn't know their mr machine is out of service. After the complain about the hospital communication problem about the mr machine, the receptionist told us the doctor will give you some pain killer, then we went to dr office and get some pain killer prescription.If you are not a doctor dont suggest pain killer.That is unprofessional

If there is anything below 1 star I would give it to them. This is my second visit where I have to take my son to do some simple stiching due to injury in his forehead. Firsr I paid a high amount of money just to see doctor and instead of doing his job stiching the injury. He wanted me to do CT Scan and suggest to arrange an appointement with plastic sergeon and make the thing bigger than it supposed to be! And of course for the sake of making you paying extra amount of alot of money! Anyway left the hospital to went to another devlet hospital where I got all of that done within less than 20 minutes free of charge. Don't let yourself fooled with this hospital. They are only care of charging you alot of money on all levels hospital and even parking. Especially if you are foreigner.

Excellent, exceptional and high quality health care and very devoted care providers across all hospital departments. And their foreigner patient service department is truly wonderful and helpful, especially thankful to Mr. Hussain from the aforementioned department

Very clean stuff very friendly doktors very good highly recommend

I was having caesar there on dec 2, 2022 with dr. Tuncay yuce. I'd like to say big hug and thanx to all of the staffs there especially for tuncay hocam. This is amazing experience to stay in that hospital even for 1 day😊😇🥰😍. I am from Indonesia. My husband is turkish. All of the staffs serve me sooooo good and friendly

We went to Liv hospital for general check up and prostatectomy, the staff is professional, hospital is clean and well equipped. Highly recommended

A very 'for profit' hospital driven by income with astronomical price charges and services. There is nothing special about the organization except the exorbitant billing. Customer service agents flood the floor 5>1 patient.

Doctors either are unskilled or have no interest in fixing patients' issues, only simply prescribing various tests and treatments costing lots of money :-((

5 49 Thammalak Place Rd, Ram Inthra, Khan Na Yao, Bangkok 10230 This is the exact location of Synphaet hospital. Previous one was 7 mins away, my driver could not find it. Hospital just next to "Ram Inthra Kor Mor 9" station.