Chemotherapy for retinoblastoma in 7 Oncology clinics in India

I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

The Signature hospital is well connected and easy to access, making it a great option for those seeking quality healthcare. Overall treatment is good. The services were good and the staff and doctors were excellent in all ways. Everything was good. Very good treatment and the doctors are very friendly. I would definitely recommend this hospital to family and friends!

In this hospital where I had my appendicitis operation provided excellent care. The medical staff was attentive and professional throughout my stay. The surgery went smoothly, and the recovery process was well-managed. I felt confident in their expertise, making a stressful situation more manageable. Overall, a top-notch healthcare experience...!✌🏻😄

I recently had an exceptional experience at Signature Advanced Specialty Hospital. From the moment I walked in, the staff was incredibly welcoming and attentive. The doctors displayed a high level of expertise and took the time to thoroughly explain the treatment plan, putting me at ease. The hospital's state-of-the-art facilities and advanced technology were impressive. I also appreciated the cleanliness and organization throughout the hospital.

My mother took cancer treatment here. Doctor GANGOTHARI gave chemo tablets to her. She has very worst attitude and treating patients very badly.I agree doctor should not hide anything regarding treatment. But we said doctor you can tell anything to us but please don't tell infornt of my mother. But she hasn't hear anything, she told my mother that we are giving tablets to make you survive for next 2 or 3 months. Her confidence level is completely broken and my mom was shattered. Now we lost my mom 10 days back. This is not a right way to treat patients. Doctors like her should learn how to speak with patients firstly before to treat.

Worst service. Worst management. Worst staffs...Worst doctors.. they said your file is missing. Missing missing.. no proper answer. Both old and new cancer hospital both simply waste. I request to all Better go some other hospital if you wish to continue good treatment. Adayar cancer institution is giving me frustration.

Very good hospital my uncle took cancer treatment here and we are doing followup session for almost 10 years especially Doctor anand handling patient very well.

3rd class monopoly of hospital patient will dia if they go for investigation and treatment.they patient run for investigation around 2 months the patient until they develop stage 4. No use of pmjay card at discharge time they will charge all investigation process. Bad bad hospital .

Best hospital in gujarat for cancer patients. Doctors are very good and friendly. They are very skilled in their field. Here is new and advanced technology for curing cancer.

Gcri new building is so good instead of old building. However, I have seen security guards are not helpful and they behave so rudely with peoples surrounding Gcri. Now In terms of services and patient care. This is the only hospital in gujarat offers complete cancer treatment in free of cost depends on your annual income. Although, if you have PMJAY your treatment gonna absolutely free. Due to heavy rush of patients coming from Guj, Mah, Raj. Often time every department associated with Gcri bound you with dates or days like ct scan. Ivtc. Opd, operation theater etc. In order to give hassle free treatment to needy and poor cancer patient. Despite going to another pvt ltd hospital GCRI is the best option as we can understand process is bit lengthy but you can expect world class treatment including with free of cost services. In case of emergency you can contact to Gcri at any point of time.

Visited for consultation with a very senior doctor. However felt the procedures here were like money extraction machine. I had got MRI and CT DVD which the doctors didn't view themselves and asked for review (as per their procedure) from their team of Radiologists. It was very costly TBH. I'm still forming my view of this place. Don't get confused by the name it's a private hospital and super expensive.

Good experience,,, facilities àre àlso so góod. Staffs are hélpful añd very kiñd, they talk very politely,... Oñe thing is that we go for ultrasound test añd their is a bald mén that person is very rúde añd he didn't tàlk like the way doctor or other staffs talk,. Overall it's very góod people come here across the India as well as from óutside the cóuntry, it is located in rohini. Cost is high for normal people it's not àffórdablé, Thàñk u,,...

Hospital staff is very helpful n polite. You would get the best doctors and nurses out here…. It is clean and hygienic. Car parking can be a problem out here but you can park your car outside the hospital. You can find ample space to sit with your relatives outside the building. I visit here for blood donation and the staff is very polite. Donate Blood…

Dr.Nataraj K S is Fantastic during my entire AML treatment. He is so much loving ,caring and supportive doctor one can ever come across in life.Had amazing experience in BMT ward.. I got stem cell transplanted on 15.11.2023 and discharged on Day 17. All the BMT ward nurses and staff are quite knowledgeable and very caring towards patients. You guys truly deserve my respect.

Treatment serviceat HCG is very special, excellent. Courtesy, hospitality of each staff, specifically nurses are remarkable. I came for treatment under Dr Nataraj, MD and he is a wonderful Dr. By his physical presence and a smile, enquiring about welfare half the disease is cured. It's beyond words , rather finding suitable words to express my feelings..simply a great hospital with a big future. Once you take treatment you will never go to any other hospital. Kudos to the entire staff.

Very good treatment under Dr Indushekar and Dr Vidya Bhargavi. The service of nursing staff was also very prompt, with special mention of Sister Rekha, Sister Mubina, Brother Suhail and Ward coordinator Rohini.

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.