1 Neurosurgery clinic in Batam

So much to improve in people service to align w high charges and international accreditation. This includes consistency in appointment in the apps, mostly not respected and staff give whatever excuses they can find, not available digital queing and call, and attention to patients.

Well, I don't like going to hospitals... but, if I have to... Awal Bros, is always my first choice. From emergency to Dr.Luvi or Dr. Stanley or ... everybody who works there, always super friendly and helpful

Very fast and efficient service by doctors, nurses and administrative staff. Would give 5 stars if they sent my urine test report to my personal email as promised, one day ago. Tried to call but nobody picked up.

staff slept while my son was critical. they couldn't get blood so they gave up. as i nurse myself there are many other methods and interventions. none of these were tried. 3 bed ED. my son was the only patient and both nurses and receptionists slept. vital signs (observations) we taken in arrival and not once afterwards. pathetic care. my 1 star goes to male receptionist who was lovely when I arrived. otherwise j would of rated them 0.

Have had BIMC for first aid training for almost 10 years with excellent trainers 👍🏻👍🏻👍🏻

I had to go to hospital due to dizziness nausea and shivering - After filling in a form I haven’t even waited 10 min to be treated. Infusions and tablets for further treatment helped me to fly back to Germany. They also tested my blood and gave me a letter for the airline requesting more comfortable seating. I felt in very good hands - the nurses were amazing as well as the rest of the staff. There were no language barriers at all and everything was clean and organised. Thanks again! 🤍

The nurse is not friendly in the blood pressure check section.. The management is very lacking, it's a pity the old and pregnant women are yelled at.

Doctor's diagnosis, not in accordance with the patient's disease, nurses are not friendly, do not prioritize critical patients, and they don't care about the patient's life😭The BPJS section gives confusing directions to the patient's family, please improve their performance🙏🏼Hopefully there will be no more victims like my husband😭 , already critical but the nurse is ignorant 😭

ujunbatu area hospital The parking lot is wide, the place is also wide. Here, the service is fast. Clean toilet too. Not only toilets, the building is also maintained. There is also an inpatient and emergency room. Joss anyway

The best hospital, fast response and best service . MARVELOUS ...

good service, fast response, and satisfying

The services is very good and the hospital is very clean

I went through total hip replacement surgery with dr. Kisli Setiawan, Sp.OT. The surgery went well, Dr Kisli was excellent in handling my operation. I would like to thank to all the nurses, the doctors, admission staff, and all parties who have been very helpful. This is the best hospital with the best service with reasonable tarif in my own opinion, as I have been hospitalized in many other hospitals before. God bless dr. Kisli.....

clean and efficient they changed the procedure for insurance claims. now you take a number amd wait to submit yiur claim then wait some more while the insurance ppl do their thing. avg wait time for insurance on weekday office hours is about 1 hour. on weekends or weekday evening rush hour can be 2 hours

Review for a patient that stay for 3 weeks. The Nurse and Doctors are very friendly and informative about explaining my sickness, the cleaning team are very good overall is good experience. What need to improve immediately is the room service delivery time (it takes me 1,5 hours just to wait my fried rice and most of the menu is not available), Wifi is also terrible i never use the connection since the first day I stayed here for the last 3 weeks

is a pretty nice medium size hospital in pekanbaru with good numbers of doctors and specialist. they have great service in ER, specialist that we visited is professional and knowledgeable. location is quite convenient.

Astaghfirullah, no long queue, but still took many hours to complete the task. They need to learn how to valuate the precious time. The doctors were fine, but the management was terrible Update : Its getting worst. Manual registration served better than online registration.

Hospital service is good, nurses are friendly, doctor is also good

the best

Thank you so much for the service was being treated. Good service👍

Very funny, most of 5 star reveiwer here only had 1-3 reviews. Why?