2 Vascular surgery clinics in Al Jubayl

One of the worst experiences, long waiting time beyond appointment time

Very bad service. Very slow, recipients away from their desks - do not understand the meaning of emergency. Very unpleasant experience.

Wiated for more than half an hour for the otolaryngology in the morning which they have one only.

I had my delivery over here..everything is good except labour room staff the nurses over there specially indian n saudi nurses are so rude..m in my labour suffering from horrible labour pains and the nurses are behaving like a animal to me..or worst than animal i can say..for cleaning they were litrally rubbing my body like anything and shouting on me and getting extremely irritated bcz i cannot handle the pain ..firstly i dont know why they dont allow mother or husband in labour room,if u people not allowing patients caretakers atleast provide nurses who can confornt her at that time..worst experinced of my life

Emergency waiting is always 1 - 1.5 hours due to low number of beds. This is the forth night with the same situation

Rude staff at insurance approval desk also in the reception. Second think lab report is not updated in the system even after 5days of sample given. Pls Avoid visiting this hospital waste of money and precious time.

I am almost every 2 months donating blood there, they’re so professional and kind team

One of the best hospitals in Saudi Arabia 🇸🇦

Deteriorating by the minute Every day passes, this hospital keeps getting worse in terms of handling patients.

Very organized, hospital, professional stuff. It is one of the Saudi Arabia kingdom gift to his citizens thank you.

Best professional medical staff (DSU)I’ve seen, honestly they were treating me sooo kindly. So Proud of you.

The two saudi nurses in the reception of family are highly unprofessional and made serval huge mistakes such disappointment on king faisal specialist hospital to recruit these low educated nurses and just for there looks!

the staff from approval in the pharmacy area kept me waiting almost two hours before requesting approval for my medicine. more than 10 people came after me and he finished everyone. if i did not stopd in front of him he will not facilitate my approval. very unprofessional.

Good and well managed hospitality India/Bangladeshi/ Egyptian doctors are available there . Insurance is accepted here. But the problem is with the medicine shop they're working very slowly and too long lines they should wait for an hour for medicine 💊. You have to take a ticket to get medicine. As i experienced, whenever i need to visit fast, i take a ticket from the medicine shop, and then i go for the treatment. doctor, they'll take only a few minutes .

Worst experience, they even don't know what's the meaning of emergency, waited 30mins with bleeding in emergency area, no response. Left without treatment.

Comments for the ER Nurses: 1. Indian Nurses (all of them) talk loudly and behave arrogantly to patients and families (specific to ER). They deserve to be back home FOR GOOD. 2. Some Filipino ER nurses in this hospital are plain cold creatures, unlike most of other Filipino nurses in other hospitals in the kingdom. Something seems to be wrong about that, blind management maybe that stresses you out? Or redundancy in policies and protocols? Over bureaucracy? Low salary perhaps? which is which?!?!..anyhow, you all deserve something better. A good hospital isn't about accreditations or beautiful buildings, it's more about of the staff treating people with humility , gentleness and care. After all, that is the reason why they are in healthcare, OR IS IT?

Very bad experience from first visit. Coming on time for medical appointment and they are refusing admitting any patients due to system down! They don’t have any commitments to solve the problem and to meet their patients.

The worse hospital ever as in the parking who is very far there no signs how to go out from the parking lot of the hospital . No any signs . The receptionist are not on the desk and I had to room around the hospital to find one . The patient relations were very passive and doesn’t care the doctor left at 1500 as we r. Late there is no follow up or call from the hospital . The worse ever

They have one Filipino guy in the reception of emergency, this guy is very rude and has very bad attitude. This guy has no respect to the hospital code of ethics nor to his boss. I had a very hard time this week when I brought my daughter to take her medication in the emergency section and had a very toxic altercation with this rude guy who was about to fierce fight with me in front of his boss, the medical manager, the security man and the severance cameras On the corridor. Of course I was very concerned about my daughter heath condition so I took my daughter and to take her medication and file a report against him. Also the insurance staffs at the pharmacy side are not cooperative at all

With all my thanks and appreciation to Dr. Sarah Aldossary for taking care of my dental needs. A hardworking professional Doctor with a kind heart. Keep it up.

I didn't feel bother what they did in reception area regarding my daughter appointment. Pediatric Dr. Rasha Ibrahim how she treat my daughter I will remember her whole of my life; She's really helpful and kind

Not coming back to this hospital again inshaAllah. Mouwasat which once used to be a great hospital has lost its charm due to mismanagement and lack of empathy or attention from the doctors. The doctors are always in rush and not focusing on the patients. Emergency especially is a mess, the doctors in emergency are not specialists and just regular young physicians who don’t like to bother themselves a lot. Management needs to look into this mess ASAP or else no one will come to this hospital. Disappointed

Doctors who have no experience and do not bear responsibility. Diagnosis error. Experiences in treatment and people's lives have a game. At the beginning, they say that the treatment is simple and there is nothing to worry about after a few months to the cemetery. God suffices me, and He is the best disposer of affairs.

In this administratively failed hospital, I tried the internal medicine clinic, dermatology, pregnancy, childbirth, and all the experiments of all clinics and laboratories, among the worst and worst experiences in my life.. A retrograde and administratively backward hospital! There are no real appointments, and if there are any, there is no commitment to the allotted time, and each patient is scheduled for ten minutes at each appointment, so you find at every clinic an overcrowding of patients and a lack of time discipline, and many times you are forced to close the clinic’s reception one and two hours before the end of working hours. These are laboratory appointments, x-rays, ultrasound, etc. Of course, apart from the farce of insurance, in which in every review and appointment you have to chase and see the employee doing his job, even if there is a prior approval from the insurance company, they will not admit it (and by God Almighty, government hospitals are more organized than them). If there was less than one star, they deserved it.