6 Thoracic surgery clinics in Saudi Arabia

Very organized, hospital, professional stuff. It is one of the Saudi Arabia kingdom gift to his citizens thank you.

Best professional medical staff (DSU)I’ve seen, honestly they were treating me sooo kindly. So Proud of you.

The two saudi nurses in the reception of family are highly unprofessional and made serval huge mistakes such disappointment on king faisal specialist hospital to recruit these low educated nurses and just for there looks!

Sahar from insurance is very helpful and professional. She was the only one in the insurance office and many patients were around. She made sure to help everyone in a timely manner.

They are very unprofessional, they will not return your call neither will pick your call. my wife had issues contacting them and making an appointment for a medical regarding immigration. finally she went by person to book an appointment all the way from Baljurashi to Jedda 5 to 6 hours drive . I highly recommend not to use any off their services, instead go somewhere else !!

Ladies and gentlemen, let’s get this out-of-the-way they do have some good doctors to be honest, their supervisors are pretty decent, but the nursing staff, the girls who are at the counter oh my God, as always on their phone social media do not interrupt them don’t say excuse me because they’re too busy head down in their phone and there is one specific employee in the insurance department. He is bullheaded. He is so rude the way he treats people he is complete trash, the people in the pharmacy down to earth, very professional, and very attentive, laboratory, very excellent, very attentive, very professional, radiology from the reception to the radiologist on the phone unprofessional very rude

All staff is good but Dr. Yasmeen is extra ordinary caring & professional in her field.

I delivered my 2nd baby thru elective CS in this hospital last Dec. 15.... Staff were very accommodating. Also the doctors and nurses. Their is one Dr.named Dra. Suhad, she is very nice, very accommodating, explained everything in details and I know she is beautiful inside and out... Just I'm a bit worried of the face of my baby which has bruise and they explained to me what happened during operation and I hope it will be gone in time. But all in all I am very satisfied with the service.

Profesional medical treatment, clean hospital , very well equipped. What is nice is customer relation agent always visiting the rooms checking ,special thanks to miss shoke, fast follow up, .

Comments for the ER Nurses: 1. Indian Nurses (all of them) talk loudly and behave arrogantly to patients and families (specific to ER). They deserve to be back home FOR GOOD. 2. Some Filipino ER nurses in this hospital are plain cold creatures, unlike most of other Filipino nurses in other hospitals in the kingdom. Something seems to be wrong about that, blind management maybe that stresses you out? Or redundancy in policies and protocols? Over bureaucracy? Low salary perhaps? which is which?!?!..anyhow, you all deserve something better. A good hospital isn't about accreditations or beautiful buildings, it's more about of the staff treating people with humility , gentleness and care. After all, that is the reason why they are in healthcare, OR IS IT?

Very bad experience from first visit. Coming on time for medical appointment and they are refusing admitting any patients due to system down! They don’t have any commitments to solve the problem and to meet their patients.

The worse hospital ever as in the parking who is very far there no signs how to go out from the parking lot of the hospital . No any signs . The receptionist are not on the desk and I had to room around the hospital to find one . The patient relations were very passive and doesn’t care the doctor left at 1500 as we r. Late there is no follow up or call from the hospital . The worse ever

For the child we found a good doctor in Mowasat. I’m lucky enough that I’m overall healthy person because you can die here waiting for help. No matter how many times I come they always have a hard time to find my insurance class. Last time I waited for 45 minutes and after they sent me to a doctor who finished her shift 30 minutes before I came. I waited at the door until I figured out that something is not right and went back to the reception and then they told me that she finished before they sent me there. Surprise surprise. If you have a chance to go to the other hospital please do.

Horrible service always. Doctors are good but nurses, receptionists and all the support staff are totally clueless and unprofessional. Long waiting time and no track of queues. People jump queues all the time and if you stay quiet, you end up spending hours in waiting area. Ultrasound staff is exceptionally slow. Receptionist in obgyn always messes up and we have to wait hours for simple 5 minutes consultation. Thumbs down.

Tried to see a Dr at this hospital. The reception staff are not fit for purpose as they simply could not be bothered to set me up on the system so I paid full price. When I tried to register my Tawuniya I was told they do not accept Tawuniya (I have great package). The medical staff are fine but your chances of getting to see them are limited by administrative incompetence. Went elsewhere and was seen in no time. Would not recommend this experience to anyone!

I am almost every 2 months donating blood there, they’re so professional and kind team

One of the best hospitals in Saudi Arabia 🇸🇦

Deteriorating by the minute Every day passes, this hospital keeps getting worse in terms of handling patients.

I had a successful surgery (Hysteroscopic myomectomy) in this hospital. I’m so thankful to Dr. Ishikawa and the nurses from Gynecology Department.

I dont recomend this place this place for baby’s there is no kindness for babys and no explantion before test,ganka and hifuka saiyaku doctor’s this is not hospital its a training center for new doctor’s and thers test’s.if you need to be a tester for them i recommended this hospital.

The doctors are very helpful and talented.

Please review the QR code system, not all your nurses aware of this system, i am waiting more than the person which just came using the hard copy barcode. Even make me to wait more because of your nurses unawareness of my visit due to only using qr code which you sent on my whatsapp. I feel this unpleasant moment on 23 Jan 2023 at 12.05 located at cluster B policlinic.

Was here when my daughter tested for dengue fever. And I had worst experience ever with this hospital. Trying to have my daughter hospitalized as per her doctor reccommendation since she was under 1yo, however eventough the line is not too long but it takes more than an hour waiting. After long waiting, they said no room available. They suggest me to visit emergency so that my daughter can be treatead immediately meanwhile waiting for the room to be available. Along with the nurse from child clinic, we went to emergency. However the nurse in emergency refuses us with the reason of full bed occupancy. She refuses unpolitely act as if she do not care, with a gesture of 'find your own solution'. Luckily, nurse from pediatric accompanying me so we are return to the doctor and the doctor help me a lot by calling the management for having my daughter hospitalized, still no luck. I was decided to find another hospital, however I still need to pay for my bill first and its another story of long waiting. If i remember correctly almost two hours for me only to clear the bill. The total is more than five hours in this hospital. Another bad experience happen when I was having COVID test here. Went there since it was appointed hospital to get the test from the insurance company. After the test, they said they will email me the result in 24hrs. There is no email at all. Have to ask for them for the email, they give me positif result in the email after I had swab test and negatif (day 7).

Long queue and waiting list are not transparent to public, i've been waiting for 1.30 mins for eye polyclinic. If you want to visit this hospital, make sure you have a lot of patience and time. But the staff are good.

Very slow at payment counter. I have visited 4 times related to my surgery and it was the same experience every time. I have to wait more than 1 hour due to insurance procedure. Finally it took 1.5hours for payment. Counter girl was not even bothered about this delay and customer dissatisfaction.

The Best Hospital in my mind, (Good Service and Profesional class). I never had any doubts when choosing which Emergency Room to go to everytime I needed one. I have great experience with dr. Jollis, the Emergency Medicine Specialist. Also the Nurses are very supportive, detailed explanation and suggestion. Thank you and keep up the good work.

Nice and clean hospital. The administration process is systematic and fast. It didn’t take a long time until I got the treatment. Great hospitality especially for the physiatrist and physiotherapists. They manage the patient so well.