Laparoscopic myotomy for achalasia in 15 Thoracic surgery clinics in Istanbul

I had an ongoing ear infection. I was seen by one the Ear, nose and throat doctor. I had a follow-up appointment at 10am, I had a confirmation text the day before. I took the day off work as I also had another doctor appointment at 11.30 not in the same hospital. Anyway, at 9.55am I got a call from Acibadem, someone speaking Turkish, I said in English please and then they hung up. Then at 9.57am I had another call from the hospital, this time someone speaking English saying that my appointment had changed to 11am, because my doctor arrived at that time. 3 minutes before the appointment and then I had to wait one hour, no explanations given, nothing. This is not a free hospital, I'm paying as an international patient more that I would pay back in my home country. Why do they feel like they can play with my time, no apologies. Nothing

Last week, I was at the hospital with my relative . We did a PET-CT and MRI scan. The oncologist wasn’t there that week, but we discussed with the hospital that we would do the interpretation of the results remotely with the doctor because we live in Tirana, Albania. However, it’s been 3 days, and they haven’t responded. I turned to your hospital with the idea that I might find a solution there. It is crucial to start treatment as soon as possible and you need to understand that the days that go by are not in his favor. I urgently need a meeting with the oncologist

You would have to be an absolute idiot to use this hospital, especially if you are not a Turk! I called today for an appointment and was told I would have to pay in Euro because I was not Turkish, but if I was from another Middle East country I would pay the same as the Turks. I have lived in Turkey for years, and married to a Turkish man. We make the Turkish LIRA! This is not the first bad experience we have had with this Hospital. This hospital will do everything they can to cheat you out of a dollar. If you are looking for terrible Doctors that don’t listen to your concerns, and to be treated like a walking bank, then it’s the hospital for you!!

Unfortunately, i have encountered biased towards forwigners attitude here. I had an appointment at Hasan Ünlütürk on october 6th 14.40. We were late, but registration was completed, payment made and we were waiting in front of doctor's room at 14.55. Doctor was not there, the woman that works with doctor (i will call her hostes) said since we were late he went to another side of the building to treat another patient. I said ok, then doctor came at 15.07. Hostes said that since we were late, she cannot accept us to doctor's room and took TWO other patients in front of us. This was unfair and rude attitude which resulted in us waiting for almost 40 minutes.

I don’t recommend this place for foreigners at all. Their staff are very rude and kind of racist. After reception didn’t help, we asked their information desk and they sent an English translator (a very good person) with us. In reception the staff again start fighting with the translator and especially one of them, a woman with hijab, start yelling at us. I asked the translator the reason and she said they are saying”Turkish people are priority!!!” A very regular doctor appointment and a blood test took us 4 hours to wait and we were very exhausted. I’ve been leaving in turkey around 5 years and that’s first and the only time I’ve seen such a bad behavior from Turkish people.

Should be avoided by foreigners. Irresponsible reception service. My sick son and I visited this hospital at night (3am) in emergency because of high temperature (40 degrees). No one person at reception knew English, no one knew how to apply insurance, no one was interested to help my son quickly - they offered me to wait at reception 2 hours, when pediatrician arrives. Only after pressures by insurance support service they took us to the doctor (very good one, to be honest). If you need to emergency help and professional organisation, chose another hospital.

Disrespectful and unprofessional Long waiting time (3 hours) after which the Opthomologist decided he will not perform any additional test since this is a follow-up visit. He is rude, unprofessional and deserves to be notified for his unhumane behavior.

I went along with my antibiotic medication. Despite having private health insurance, they charged me 150 TL for just one injection. Other private hospitals are charging only 45 TL. I will definitely not choose this place next time.

I went through a horrible botched surgery at this hospital by Prof. Dr. Necmettin Kutlu. I am left with necrosis, ischemia, and skin ulcers. Yellow liquid does not stop coming out. I can't move, walk nor sleep. He caused a permanent damaged to my skin so I have to redo another plastic surgery to fix all those issues up. He left me with no surgical corset as he did not have my size so after healing, my skin will be wavy, I was near death and God kept me alive. Do not go there please. Besides translation team makes fun of patients. Very poisoned environment.

Travelled here for ankle arthroscopy from Canada and all I can say is great things about this hospital. All the staff(especially the international department) were very supportive and welcoming. Thank you for making this trip very easy for me!

I want to give a warm tribute to the incredible team at Lokman Hekim İstanbul Hastanesi, a place that exceeded all my expectations. Special thanks to Dr. Atilla Akova, my remarkable surgeon, and Dr. Selma SEZER, anesthetist, both professionals with extreme care for my life. On the 4th floor, I witnessed a level of care that goes beyond excellence. The attendants, true heroes, are available 24/7, providing continuous support and impeccable health care attention. This hospital not only treats medical conditions but demonstrates a real commitment to the holistic well-being of patients. My successful journey began with the recommendation of Sueli, a friend who also went through here. Initially apprehensive, I was enveloped in a sense of security witnessing the professionalism and care that permeate every interaction in the hospital. Special thanks to Mrs. Juliana Freitas, who facilitated the entire process with kindness. I highlight the dedicated attention to the Brazilian community on the 4th floor. The attendants, with admirable effort, seek fluent communication, including in Portuguese. The presence of an interpreter and constant support in understanding instructions create a welcoming and inclusive environment. To the attendant checking my progress and the doctor making attentive visits, my sincere thanks. The Lokman Hekim İstanbul team shows an unwavering commitment to every life under their care. I express deep gratitude for the exceptional standard of care provided by everyone in the hospital. This is more than a hospital; it is a haven of care and compassion.

I recently had a hair transplant for Lokman Hekim hospital. I travelled from Australia Melbourne. I had the help of Medeni Kaya who helps international clients. She helps with VIP transportation and 5 star accommodation. She greets with you with a warm welcoming smile the moment you walk in and is with you. She is with you for your consultation operation, follows up with everything you are untitle for. Lets not forget the doctors I’ve had many operations at different hospitals around the world but the team at Lokman Hekim Istanbul Hastanesi by far is the best i have worked with. Thank you to all the staff and doctors and special thank you to Medeni Kaya for all her help ❤️

Even if you have appointment, you wait too long. This is ridiculous. Time is precious.

Visit the hospital for a dermatologist that was recommended by a family member. Transaction was smooth, the doc gave all the information I need and explained what was going on. The hospital nice an clean and looks like a 5 star hotel more than a hospital. I paid $120 for the examination and they accept cc. You need to book an appointment ahead of time. Their mobil app is a hustle and has bugs. Book through website or call them for an appointment. This is why I give them 4 stars. After you book they call you for reminder and inform you the amount you will be paying. Arrive at least 15 minutes early as the building is big you need to walk and take elevator to get the section where you will have your examination. There will be paperwork before the doc examine you.

I've consistently chosen this hospital for several years, and it consistently excels in all aspects. I particularly want to highlight the excellence of Dr. Harika Bodur Öztürk, a caring and patient-centered professional who maintains her professional boundaries impeccably. I also received the Gardasil 9 vaccine and am happy to report that I experienced no side effects. Furthermore, I highly recommend Dr. Mete Dalbeler as a dentist for his professional and efficient approach.

Prof. Samra, Dr. Gönül and Dr. Yucel in the IVF department are among the smartest and most knowledgeable doctors in Turkey after many experiences in Turkey. Gentle treatment, full explanation of the condition and good medical examination. The translator, Nourhan, is very cooperative and respectful. The hospital is clean and the nurses are good.

One of the worst hospitals i've ever been to. My deal is to pay 5129$. I made a liposuction and beared transpiration process.Bilal the translater he texted me telling that you will stay 1 or 2 days in hospital before moving to the hotel and the doctore will decide. He didnt mentioned that 2nd day is chargable. The doctor decided to stay 2 days. Then while im moving they told me that you should pay 650$. I was so tired and my small sister was with me. I paid and i decided to leave Istanbul on the spot. I changed my tickets and moved on. Is this a professional way that should treated your clients? And Bilal is not responses to my messages.

No one can say that thay had “great” experiences when you talk about a hospital, but Memorial Istanbul was absolutelybthe best. We had our yearly check up and the experience was fantastic. Sevice outstanding and doctors were the best. Thanks to Fatmira and Dije we felt loke in a hotel not in a hospital. Will go back there every year for my routine check up and i would recommend it to anybodybto do the same

It’s a bunch of frauds. I called them to know if my insurance covers my visit, they asked for the company of insurer, asked for my docs and replied “yes, we have agreement with them, come”. I came, and they said I have to talk to doctor first and then, after he prescribes the analysis I need (that is why I came), they will first ask the insurer to respond. It appeared that 10 min consultation would cost me 1.880 TL ($66)and no, they figured out my insurance doesn’t cover it so I just have to pay, after I agreed to talk to the doctor without knowing how much it will cost. WHAT THE SYSTEM IS THIS? It’s more than I paid in EU for analysis they really made, not just for talking. I regret my every minute and penny left there as I was just fooled, maybe, my bad I didn’t refuse to talk until I know the price.

Doctors and nurses were perfect. I could reach them anytime. Nurses were very friendly and helpful. They were cheerful. Doctors and nurses had the expertise of their jobs. I am really greatfull for the treatment I had and advice the hospital for any potential patients.

My experience was great , stayed for four days ,I have been looked after very well . Loved my doctor Dr Ercan Karacaoglu , he is an incredible person and great doctor , you can trust him your eyes shut.

A luxurious medical hospital with very professional translation Doctors speak English The staff is nice The hospital is clean and steril There are only some perfume scents in the reception that may cause allergies, but in the emergency door there are no perfume scents There are two pharmacies nearby There are all medical specialties Prices do not matter if you have an international insurance company They have agreements with most international insurance companies

I went there with my friends to congratulate my friend's mom who gave birth in that hospital and I can say that that hospital is a heaven. Everything is so clean and sanitary. Even the toilet was spotless that you could eat your dinner off that. The structure and design was well thought out as well. It was really luxurious. It was a beautiful place.

The best hospital I’ve ever visited. The doctors are very caring. They took very good care of me!

Great hospital with professional team 👌

I had a good experience in the hospital. Doctors and staff are helpful.

Top doctors, professional approach with a human touch.

I treated my spine here. Made micro-discectomy of the herniated disc. Operation was done by dr. Nejat Akalan. Everything was super well. Doctor, clinic and personnel shifted all expectations. I connected with them from outside of Turkey by whatsapp. Sent them my MRI and explained the problem. They gave me a preliminary price for the operation and a series af analysis required. In fact when I came and visited the doctor he said I need no additional analysis and the problem is clear to him. That saved my money, I paid less than they estimated. The clinic itself, at least the neurology dept is just great - they are very fast, I didn't wait anywhere more than 5-10 min. All the appointments were in time. After the operation they visited me every hour, checked blood pressure, something else, recorded how I feel. Everyone was very kind with me. Payment included my transfers from the airport and back, all transfers from the hotel to a hospital and a translator.

My patient ID number is 2607859. I have recently visited your hospital in Istanbul. I must say that you have worst and terrible customer service, my treatment experience was so disappointing. I and my wife made general check up i.e. I had problem similar to prostatitis and my wife had health issues with her waist. First of all, doctors' attitude to patients was very unprofessional and rude, secondly doctors could not tell us any specific detailed diagnosis about our health issues. My doctor Onur Alp Karaaslan informed me that I did not have prostatitis but when I returned to Uzbekistan and made detailed check-up, I had clearly this illness. The doctors in Medipol are unprofessional, rude and their noses are in the air, especially therapists and USG specialists. I am so disappointed to be recommended to come to Medipol Mega hospital. I never recommend this hospital to anyone.

Came with a TMJ problem, the doctor gave me injections in the face without sterilization. Then I got an infection that moved to the tooth. I'm not talking about the price, which is overpriced 5-10 times. Of course, the problem of TMJ has not been solved

Not recommended... first of all they insisted on charging me tourist prices even though I am a resident and wanted 5800 for a consultation when real price is 3000. Secondly they want you to only do the scans at their over priced hospital.. all in all just skip this

dont even come here to do anything. they scan your brain to sell to the dark web. people from america can use it to torture you . they can read your mind with the best technology . im turkish and a transgender . nevzat tarhan is a narcisist who is only a money taker and hes dangerous. i hope he dies quickly he ruined my life and other lifes like me . they use your information to experiment on you .the goverment works with him . they use religion to come over as nice and good but they are evil !! my name is Veli Aksut

I have ovedrunk alcohol. I wanted to get any treatment. They just refused to check me. Just went to Hisar. Thank them.

many thanks to the whole Emsey hospital team and a special huge thank to my doctor Dr.Òzgur Basal🙏, the ankle surgery went just fine, and the attentive staff never let me feel pain or discomfort after the operation. good luck and prosperity to your clinic!🤍🇹🇷

I have an 8-year-old girl and I went to this hospital through three agencies, it was the worst experience, we are from Romania and I said that there are good hospitals in Istanbul, but I didn't stay for four weeks on the cardiology ward and didn't give him any diagnosis and made fun of us, we stayed from November to December 7 for 4 weeks for a patient who in Romania does it in one day he doesn't have to stayAll parents who have children with heart problems do not go to this hospital

Had an appointment through E-Nabiz for Covid vaccination. Apparently they only give this vaccinations of 5 people are waiting. After 1 hour we were with two, so no vaccination. I guess they don't want to open vial since this contains 5 doses. In short, this hospital put money before health!! Avoid when possible.

Выше всяких похвал. We had a family emergency. My grandfather had a health complication that required urgent ICU unit hospitalization. We had travelers insurance (Альфа-Страхование) Aplha-Insuranse from Russia. Their representatives in Istanbul arranged Ambulance that delivered my grandfather to HISAR. In HISAR there was a person(assistant) assigned to our situation. His name Sadik. He helped us during entire process while being patient with our stressed behavior. He was our liaison between our family and hospital’s personnel. He did his job very good! Dr.Hasan was also very helpful, because we gave him hard time with all questions and requests. Also, I can not say enough about nurses there. They are extremely knowledgeable, sensitive and proactive with our grandfather. He can not speak at all due to his healt condition. But nurses understood his self-made sign language better than we (his family) did.

It was a bad experience i took my wife at 8 o'clock of the evening as an emergency case, but her health was stable but need specialist doctor to examine her they didn't even take her temperature they only make ct scan, first thing ask about 6800tl for ct scan, and no one told us to wait in a room we wait in the waiting hall. And even there is no translator, the nurses are good, no hate but i think they only care for money and forget to look after us.

The service in this hospital is at the highest level. if you are from another country and do not know Turkish, you will be provided with a translator. Your medical examination will take place in the most comfortable conditions. Believe me, you will want to be examined here again. I would especially like to mention the girl who helped me, Ilvira. A kind, sweet, smiling girl who was more worried about my problems than her own. At some point it even seemed to me that this was my loved one. She is very caring.

We had a great experience at Liv Hospital Ulus. Pick up and drop off every time we had an appoiment. On top the staff is very profesional and friendly. I highly recomnend them. They also offer a translator who was amazing and help us to have a better understanding of our situation. The building looks like a 5 star hotel, very clean and equiped with the latest medical technology 🙂

I just had gastric sleeve surgery at Liv Ulus hospital, my nurse was so sweet and lovely to me, her name was Gülperi, if you are so lucky that you get her Then you Will have a good time after your surgery! My doctors name was dr. Kaya he was so professional and made me feel safe! 5 stars⭐️⭐️⭐️⭐️⭐️

Fabulous hospital! Staff are welcoming, helpful and attending. We went for check up and we were surprised with quality and fast procedures. Doctors are experienced and speak very well english. They have translators in many languages! LiV family thank you for amazing experience!

This hospital prefers earning money rather than customer service and support. The personel is not well educated for patience support. The staff didn't know their mr machine is out of service. After the complain about the hospital communication problem about the mr machine, the receptionist told us the doctor will give you some pain killer, then we went to dr office and get some pain killer prescription.If you are not a doctor dont suggest pain killer.That is unprofessional

If there is anything below 1 star I would give it to them. This is my second visit where I have to take my son to do some simple stiching due to injury in his forehead. Firsr I paid a high amount of money just to see doctor and instead of doing his job stiching the injury. He wanted me to do CT Scan and suggest to arrange an appointement with plastic sergeon and make the thing bigger than it supposed to be! And of course for the sake of making you paying extra amount of alot of money! Anyway left the hospital to went to another devlet hospital where I got all of that done within less than 20 minutes free of charge. Don't let yourself fooled with this hospital. They are only care of charging you alot of money on all levels hospital and even parking. Especially if you are foreigner.

Excellent, exceptional and high quality health care and very devoted care providers across all hospital departments. And their foreigner patient service department is truly wonderful and helpful, especially thankful to Mr. Hussain from the aforementioned department