Emphysema treatment in 3 Thoracic surgery clinics in Abu Dhabi

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.

Did my regular eye checkup here. Waited for long time. The doctor said all fine but I wasn’t sure as I felt some Difficulties in reading. So went to Al Ahalia hospital for another checkup. The checkups done at Mediclinic are lesser and they didn’t go in depth for complete understanding of issues. Will avoid in future. Not worth the money paid and time Spent..

The care I received at this hospital was excellent. The doctors, nurses, and other staff were all very professional and knowledgeable. They were also very kind and compassionate, and they made me feel comfortable and well-cared for during my stay.

The worst inpatient experience! The rooms are not that clean, the nursing staff is so unorganized. They did not keep a proper log of the medications that were given to my son. I had to tell them which medicines which given and which were still to be taken. The nurse station is so loud! The nurses and doctors are extremely loud in the middle of the night and have no consideration for the patients. The quality of the food/meals is horrible too. The doctors here are good but everything else needs major improvements!

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

Best doctors Dr Rania Abu Samra, Dr Mohammed Saadat 😍 really you feel comfortable dealing with them, nurses are awesome and helpful. I recommend this hospital for everyone. Inpatient and outpatient services are fast and very good. Emergency department also very fast and doctors available there usually contact the main doctor of the patient

I just step into this hospital and they already charge my card for 2,000 dirham, I don’t even see any doctor yet. They said it’s deposit but does is make any sense? We would pay for services after its complete! Or do you think we will run? SCAM We was transferred from mediclinic Al Sufouh to Mediclinic City Hospital. We pay 2,000 dirham (600$) and don’t get any help. For simple drainage of abscess they asked 35,000 dirham (10,000$). We was shocked. All staff extremely slow, we spend 5 hours in this hospital and get 0 help. One doctor look and call another doctor, another look and call another doctor. No one don’t want do the job unless you pay 35,000 dirham. We pay 2,000 dirham for 0 help. Please avoid this hospital because they care only money and not humanity.

Dr. Ved Goswami is very friendly and an expert at being an orthopedic. After meeting him, I feel much better than ever and also he is the first orthopedic I have ever met in Mediclinic City hospital. Thank you Dr. Ved, From Reyan Singh

This hospital staff doesn't have value for time at all. Keep offering wrong promises at every inquiry, such as hospital duration of stay or discharge expectation or service request. You feel the cutting cost at every corner except at payment desks Doctor promises you 5 min proceedure and one hour stay easily end up with 10 hours stay with no unusual events, ICU nurse promise to attend you in 2 min end up 20 min They work hard, but patients leave with lots of complains and irritation

Excellent medical service. Great physiotherapy sessions with Mr. Luke Hinds. Also the dermatologist Dr. Habiba provides you with full attention and care during consultation. I would highly recommend the facility as long as you have good insurance. On selfpay, it might be expensive but worth the quality of service.

I had a very challenging experience with my recent medical procedure . I was scheduled for a colonoscopy and had been fasting since 6 am the previous day. When I arrived for my 10:30 am appointment, I was not immediately admitted. After inquiring with several staff members, the receptionist instructed me to wait outside, as there were no available rooms, and my procedure was rescheduled for 12 pm. Feeling increasingly frustrated due to hunger, a headache, and the staff's behavior, I eventually voiced my concerns strongly. Seeing my distress, they accommodated me in the nurse's room. This visit was necessary as my usual doctor had left the country, and I had to consult with Dr. Jamil. However, due to this experience, I've decided not to return to that facility.