Adrenalectomy in 1 Oncology clinic in Al Ain

Prayers and love for all the people of Reverend Alain I am writing after a visit myself to express our overwhelming gratitude for the incredible care and service I experienced during my recent visit to the esteemed Tawam Hospital. Also appreciate the welcoming environment and top notch facilities. The medical professionals at Tawam Hospital were truly outstanding. The depth of knowledge and expertise in their respective fields was evident, and the concise explanations put my mind at ease and confident. I was incredibly impressed by the hospital's cleanliness and state-of-the-art equipment. It is clear that your commitment to providing exceptional care is unwavering. The use of state-of-the-art technology throughout the facility has strengthened our confidence in the quality of treatment for my loved ones. After experiencing it firsthand, I can confidently say that Tawam Hospital deserves the highest praise for providing outstanding healthcare. I would wholeheartedly recommend Tawam Hospital to anyone in need of medical care. Thank you to the entire Tawam Hospital team for the exceptional care and dedication you have shown. Your commitment to excellence is truly commendable, and we sincerely hope that you will continue to provide outstanding healthcare for patients and their families. Many prayers and love for the hospital authorities and all the staff

Dear Tawam Hospital Management, I want to express my heartfelt appreciation for the exceptional care and dedication shown by your team in saving my wife’s life. Your commitment to providing top-notch medical services, along with the compassion and support offered during this challenging time, have been truly remarkable. We are immensely grateful for the life-saving efforts of your staff and the expertise that your hospital provides. Thank you for giving us hope and a second chance. Your hospital and its staff are true heroes. With sincere gratitude, God Bless UAE 🇦🇪

The commitment, professionalism, and compassion displayed by the medical, nursing, and management staff, especially in the emergency department and also within the ENT and General Surgical departments, are truly impressive. They serve as an inspiring model for all other healthcare providers. Sending them my blessings and best regards

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

This hospital staff doesn't have value for time at all. Keep offering wrong promises at every inquiry, such as hospital duration of stay or discharge expectation or service request. You feel the cutting cost at every corner except at payment desks Doctor promises you 5 min proceedure and one hour stay easily end up with 10 hours stay with no unusual events, ICU nurse promise to attend you in 2 min end up 20 min They work hard, but patients leave with lots of complains and irritation

Excellent medical service. Great physiotherapy sessions with Mr. Luke Hinds. Also the dermatologist Dr. Habiba provides you with full attention and care during consultation. I would highly recommend the facility as long as you have good insurance. On selfpay, it might be expensive but worth the quality of service.

I had a very challenging experience with my recent medical procedure . I was scheduled for a colonoscopy and had been fasting since 6 am the previous day. When I arrived for my 10:30 am appointment, I was not immediately admitted. After inquiring with several staff members, the receptionist instructed me to wait outside, as there were no available rooms, and my procedure was rescheduled for 12 pm. Feeling increasingly frustrated due to hunger, a headache, and the staff's behavior, I eventually voiced my concerns strongly. Seeing my distress, they accommodated me in the nurse's room. This visit was necessary as my usual doctor had left the country, and I had to consult with Dr. Jamil. However, due to this experience, I've decided not to return to that facility.

Best Orthopedic Hospital in Dubai. We have experienced amazing care and service from this Hospital during our visits. We are very impressed and happy to see the nursing team members very helpful at all the time especially Ms. Shiny and Ms. Florence. The entire hospital team provided the best service beyond our expectation.

I recently had the privilege of working with Linda as my physiotherapist, in Burjeel Hospital - Dubai Branch, and I cannot emphasize enough how grateful I am for her dedicated efforts in helping me fix my shoulder problem. From start to finish, Linda displayed an exceptional level of professionalism, expertise, and genuine care that made my journey to recovery a smooth and positive one. Linda's extensive knowledge and skills in physiotherapy were evident from day one. She was able to accurately diagnose the root cause of my shoulder issue and develop a comprehensive treatment plan tailored specifically to my needs. Throughout the process, Linda took the time to explain each step of the treatment, ensuring that I was always well-informed and comfortable with the exercises and techniques she recommended. Furthermore, Linda's warm and friendly personality created a comfortable environment that made me look forward to each appointment. Her positive energy and genuine interest in my well-being truly made a difference in my overall experience. It felt like visiting a close friend who genuinely cares about your recovery journey.

I did my knee surgery there with Dr. Nadir Darwish, one of the best Knee Consultants in the region and Dr. Waleed along with their professional team including Mr. Nasser Jadallah who was very helpful. Ms. Tarteel the nurse on duty during my hospitalization was very friendly, polite, and helping.

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.