Radiofrequency rhizotomy in 2 Neurosurgery clinics in United Arab Emirates

Really good service: appointment on time, explanation of the diagnostic, good intervention process. Personnel are knowing well their job. Perhaps the pharmacy service need to be improved a little bit because waited some time to catch up my medicine.

Best place for the caring and treatment Today I had done a surgery with Dr Tamar and Dr Nabeel. As a staff of Harley Street I understood how my colleagues treat a patient, they treated me well, it doesn't mean I am the staff, they are treating everyone like this. My husband is also wondered bcz their love and care. Thank you Harley Street family for this great experience 🙏🏼

Some of their providers are really good and you can get in pretty quickly. The back thing is everything else. They told me to expect test results in 2-3 days. I called a week later. No results. They called me back later that day with the results and seemed agitated, "Well the doctor had to read them first mam." Well don't tell me 2 to 3 days then. The second incident they called me and said I needed to take x-rays or I couldn't proceed with services. I had two upcoming appointments. I asked them to cancel those appointments because I was unable to get in for an x-ray in the next two weeks. They called me the day before my appointment to remind me to come in. I told them it was canceled and gave them the date. Oh will call you back. No one ever called me back. I called them that same evening and again someone will call you back. No one called me back. I called the very next morning and no one picked up the phone. They called me back later that evening and said we noticed that you called today. I explain the situation and the man said the appointments had never been canceled as requested but they would cancel them now. He also told me I could come in for my x-rays at any time. I decided to go the next day. When I got there the next day, they were confused about why I was there and said there was no order for an x-ray. The doctor that I had seen was not there and they were trying to get someone to write the order. I waited for 30 minutes and I told them I would just leave and call back. They had forgotten. As I was driving away, they called me and told me to come back and take the x-ray. I'm going to finish this particular service. But after that I will not be getting any additional medical treatment here.

Great experience every time I do my routine follow-up with Dr. Taori and his team. Nurse Minci always ensures I am well attended and the process is smooth until I am completed, and Nurse Pinku Ann has a tender care hand when collecting blood samples especially in my case, she performs skillfully in a way I will always feel secured. Dr. Taori has been my doctor for more than 5 years who not only has outstanding knowledge of my treatment options but also provides the quality of medical care I require. He has the ability to connect so you know where you are, leaving no fear what the next steps look like. Highly recommended.

I trust this message finds you well. Im writing to express my sincere appreciation for the outstanding service and care I received during my recent visit to aster hospital Al Qusais. I had seen by Dr arun (orthopedic) he is excellent doctor a down to earth person and the level of professionalism, compassion, and efficiency exhibited by the hospital staff was truly commendable. It is apparent that the positive and supportive environment fostered by the management team plays a significant role in ensuring such high standards of care. I got a huge help from Ms Saloni Her seamless coordination among different departments, the attentiveness of the medical and administrative staff, and the overall dedication to patient wellbeing have left a lasting impression on me Dr arun and Ms Soumya (physiotherapist )Your expertise, professionalism, and compassionate approach have been instrumental in my journey toward recovery. Your ability to diagnose and explain the intricacies of my condition in a clear and supportive manner has made a significant impact on my understanding and confidence. Please accept my heartfelt thanks for outstan Service your dedication to field is commendable and I’m grateful for the pod impact you’ve on my health Special thanks to Dr arun (orthopedic) Ms soumya (physiotherapist ) Ms Saloni (patient experience department) Warm regards

I am so grateful for the excellent care that I received at your hospital. Everyone was kind, knowledgeable, and professional. The facilities were clean and modern, and I felt completely safe during my stay. I am truly thankful for all of the hard work your staff has done to provide quality care to us and our baby.

It' was a Very excellent experience at seha Emirates hospital,i really appreciate the warm welcome by the receptionist Mr Jaoufi and all staff, thank you to all Dr's that attended to my health, it's indeed a 5 ⭐ services appreciate

I had a terrible experience at Seha Emirates pharmacy and call center. The staff was unhelpful, poor communication, I went to buy a specific product from the pharmacy, the pharmacist confirmed it is available, but unfortunately I drove all the way from Dubai to find out that the pharmacist had no idea of what is on stock. Moreover, I called the the manger to arise a complaint , but again poor management skill, poor communication, couldn't help with the complain or address the issue. I would not recommend this hospital to anyone.

Excellent professionals, everything from the smallest detail to the last is perfectly organized. Special thanks to Dr. Abdulfatah and his team. It is very nice when everyone treats you with attention and care

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

Best doctors Dr Rania Abu Samra, Dr Mohammed Saadat 😍 really you feel comfortable dealing with them, nurses are awesome and helpful. I recommend this hospital for everyone. Inpatient and outpatient services are fast and very good. Emergency department also very fast and doctors available there usually contact the main doctor of the patient

I just step into this hospital and they already charge my card for 2,000 dirham, I don’t even see any doctor yet. They said it’s deposit but does is make any sense? We would pay for services after its complete! Or do you think we will run? SCAM We was transferred from mediclinic Al Sufouh to Mediclinic City Hospital. We pay 2,000 dirham (600$) and don’t get any help. For simple drainage of abscess they asked 35,000 dirham (10,000$). We was shocked. All staff extremely slow, we spend 5 hours in this hospital and get 0 help. One doctor look and call another doctor, another look and call another doctor. No one don’t want do the job unless you pay 35,000 dirham. We pay 2,000 dirham for 0 help. Please avoid this hospital because they care only money and not humanity.

Dr. Ved Goswami is very friendly and an expert at being an orthopedic. After meeting him, I feel much better than ever and also he is the first orthopedic I have ever met in Mediclinic City hospital. Thank you Dr. Ved, From Reyan Singh