Total knee replacement (Unilateral) in 5 Orthopedic surgery clinics in United Arab Emirates

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇

Best doctors Dr Rania Abu Samra, Dr Mohammed Saadat 😍 really you feel comfortable dealing with them, nurses are awesome and helpful. I recommend this hospital for everyone. Inpatient and outpatient services are fast and very good. Emergency department also very fast and doctors available there usually contact the main doctor of the patient

I just step into this hospital and they already charge my card for 2,000 dirham, I don’t even see any doctor yet. They said it’s deposit but does is make any sense? We would pay for services after its complete! Or do you think we will run? SCAM We was transferred from mediclinic Al Sufouh to Mediclinic City Hospital. We pay 2,000 dirham (600$) and don’t get any help. For simple drainage of abscess they asked 35,000 dirham (10,000$). We was shocked. All staff extremely slow, we spend 5 hours in this hospital and get 0 help. One doctor look and call another doctor, another look and call another doctor. No one don’t want do the job unless you pay 35,000 dirham. We pay 2,000 dirham for 0 help. Please avoid this hospital because they care only money and not humanity.

Dr. Ved Goswami is very friendly and an expert at being an orthopedic. After meeting him, I feel much better than ever and also he is the first orthopedic I have ever met in Mediclinic City hospital. Thank you Dr. Ved, From Reyan Singh

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.

Great experience every time I do my routine follow-up with Dr. Taori and his team. Nurse Minci always ensures I am well attended and the process is smooth until I am completed, and Nurse Pinku Ann has a tender care hand when collecting blood samples especially in my case, she performs skillfully in a way I will always feel secured. Dr. Taori has been my doctor for more than 5 years who not only has outstanding knowledge of my treatment options but also provides the quality of medical care I require. He has the ability to connect so you know where you are, leaving no fear what the next steps look like. Highly recommended.

I trust this message finds you well. Im writing to express my sincere appreciation for the outstanding service and care I received during my recent visit to aster hospital Al Qusais. I had seen by Dr arun (orthopedic) he is excellent doctor a down to earth person and the level of professionalism, compassion, and efficiency exhibited by the hospital staff was truly commendable. It is apparent that the positive and supportive environment fostered by the management team plays a significant role in ensuring such high standards of care. I got a huge help from Ms Saloni Her seamless coordination among different departments, the attentiveness of the medical and administrative staff, and the overall dedication to patient wellbeing have left a lasting impression on me Dr arun and Ms Soumya (physiotherapist )Your expertise, professionalism, and compassionate approach have been instrumental in my journey toward recovery. Your ability to diagnose and explain the intricacies of my condition in a clear and supportive manner has made a significant impact on my understanding and confidence. Please accept my heartfelt thanks for outstan Service your dedication to field is commendable and I’m grateful for the pod impact you’ve on my health Special thanks to Dr arun (orthopedic) Ms soumya (physiotherapist ) Ms Saloni (patient experience department) Warm regards

I am so grateful for the excellent care that I received at your hospital. Everyone was kind, knowledgeable, and professional. The facilities were clean and modern, and I felt completely safe during my stay. I am truly thankful for all of the hard work your staff has done to provide quality care to us and our baby.

I had the pleasure of visiting the DRHC clinic during my recent visit to Dubai, and I must say that the experience was nothing short of exceptional. As I walked in, the friendly staff greeted me warmly, setting a positive tone for my visit. Later on, I had the pleasure of interacting with Ramia Hamed, who provided excellent personalized customer experience. Dr. Hatem Eliwi's thorough treatment left me confident that I was in capable hands. His expertise and attention to detail were truly impressive. The light hands injection administered by Dr. Areej Elmahi was practically painless, and her skill was evident. Dr. Talal Sharaf conducted a kind and professional eye check that reassured me of my overall eye health. The level of service I received at DRHC clinic exceeded my expectations and, dare I say, even surpassed the service I typically receive in the United States. Thanks again!

Short review (tldr): Thank you to ENT Dr. Hatem, Anesthesiologist Dr. Abid, and the rest of the medical team for their utmost care for my physical and medical well-being. God bless all of them and I am happy I chose them as my care-givers. Detailed Review: I usually don’t leave reviews under any entity or association but I feel like I owe this to ENT Dr. Hatem, Anesthesiologist Dr. Abid and the team including anesthetic technician Saeed (I hope I am remembering it correctly). I have been suffering from breathing problems for a while now and spent some time looking for ENTs in Dubai. As soon as I found Dr. Hatem, I just intuitively knew that he was my doctor, and I was absolutely right. I am usually very hesitant to seek medical help because a lot of doctors tend to downgrade symptoms and do not do their due diligence to check for problems when the patient is truly suffering. However, from the beginning, Dr. Hatem was very understanding and empathetic to my breathing problems/ sufferings. Few appointments and tests later, I underwent surgery and am very happy with the results. Not only did he fix my problems, but he also preserved how my nose looks. Anesthesiologist Dr. Abid’s care, gentleness and attention pre and post operation were of highest quality as well. He, along with Dr. Hatem, were also very careful of not only my physical but my emotional/ mental well-being as well which is often neglected by caregivers. So far, 2 weeks post-op, I am happy with my decision of choosing and proceeding with Dr. Hatem. God bless everyone involved- I am truly grateful.

Dr. Simon's wisdom tooth extraction was exceptional! Despite its complexity, he effortlessly managed the procedure, resulting in minimal pain. His warm demeanor and clear explanations eased my nerves. Even during recovery, discomfort was remarkably low. The staff Smitha & Doaa was professional and accommodating. I highly recommend Dr. Simon to anyone in need of dental services. He is a true expert in his field, making complicated procedures seem easy and painless. Thank you, Dr. Simon, for an outstanding experience!

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

thank you so much very helpful and friendly staff. doctors are amazing, the facility is very clean,

Visited the Mediclinic Al Yahar on the 2. November 2021 with lower back pain problem - Very fast and friendly registration, helpful advice about the best timing to see the orthopaedic specialist. The orthopaedic Dr. Parag Agarwal pinpointed the problem in no time and the taken X-Ray confirmed the issue. The medication and the doctors advise was simple and easy to understand. Noticeable was that Dr. Parag Agarwal even made a call to follow up about the wellabout and the response to his advise!

arrogant male call center agent dont even knows how to keep callers calm and entertaining needs need to be train proper decorum

I am a regular patient of Dr. Jim Mathew of Al ghusais Mediclinic He is an an amazing Dr. People once visited him, always meet him. I do remember my child hood days, wherein Dr. used to touch and understand your disease without any support of devices. Dr. Jim is such kind of person, will direct and diagnose correctly. His nurses are also very good in caring patients.

As a patient, I believe it is essential to acknowledge and appreciate exceptional healthcare experiences, and happy to share my review. Front office staffs are efficient and organized, ensuring a streamlined process. Moreover, impressed by the competence and expertise of the medical professionals. The doctors and nurses exhibited a high level of knowledge, skill, and compassion. They take the time to listen attentively to my health concerns, thoroughly explaining the diagnosis and treatment options in a manner that is easy to understand. Their patience and willingness to address all my questions and doubts is truly commendable. The clinic itself is impeccably clean and well-maintained, creating a hygienic environment. The combination of excellent medical care, friendly staff, and a patient-centered approach made me feel valued and cared for as an individual. Kudos to the entire team!!!

Very professional staff .. Dr. Gemini is a very good doctor. She is educating her patients with all related details in a very kind way . Nursing staff are really nice and professional also.

I had an excellent experience during my visit for an eye nerve scan. The optometrist, Mr. Ajaz, was both professional and friendly. He explained everything in a manner that was easy to understand. The appointment ran on time, making the entire process seamless and stress-free. I highly recommend their services.

My experience with Mediclinic is always great irrespective of the branch I visit. They have a wonderful set of Doctors and staff. You feel well informed and respected . I visited Dr Israa (Internal Medicine) a week ago for myself and my daughter. She was very polite and provided me a personal touch in her treatment. The best medicine a doctor can give to their patients is mental satisfaction that yes I am in good hands and will be treated well. Now, we are fit and fine. Thank you.

We are very satisfied with the services offered by Mediclinic. Staffs are friendly and accommodating. I would like to commend Dr. Henry Galuba, he has taken care of my medical needs very well. We are also very satisfied with our kids pediatrician' Dr. Girlie, and the nurses under her especially Yuan. As a parent, we are certain that our kids are in good hands. She's very open to questions and discussions as well.