Chemotherapy for head and neck cancer in 1 Oncology clinic in Sharjah

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

I lived most of my life suffering from pain and discomfort that kept getting worse. I was diagnosed with endometriosis 2 month ago and underwent a surgery with Dr Gul Rana. From the initial consultation to the surgery and follow-up care, the entire process was smooth. She made me feel comfortable every step of the way. The surgical procedure was success, I walked out with a set date for laparoscopic surgery. After 7 days of my surgery, I walk out of her clinic but this time pain-free, healthier and feel more confident. Thank you, Dr. Gul e Rana and her assistant Ms Manju for being so so nice and helpful. Thank you once again for your exceptional care and I immensely more grateful for the care I received from CSH staff and Specially nurses. I highly recommend Dr. Gul e Rana to anyone seeking top-notch gynecological care. If I had the option, I would give Dr. Gul e Rana a perfect 10-star rating! Her compassion, understanding, calm demeanor, and genuine care for her patients are truly remarkable. Her extensive knowledge allows her to explain complex matters in a way that anyone can easily grasp. She is the best...❤️❤️❤️

I was referred by a friend to see one of your specialists, but I'm experiencing difficulties with the booking system. The staff handling the process lacks in customer service and marketing skills. Instead of retaining customers, they seem to be pushing them away. I suggest implementing more engaging scheduling options to keep patients interested.

Thank you so much Dr Sarah Alam Endocrinologist for the difference you make in the lives of your patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement. I am a diabetic since 2018 and visited many doctors. They just prescribed medicines and I couldn’t control my sugar level at all. I wanted to give a try at the Canadian Hospital and I went there in August. When I visited Dr Sarah Alam Endocrinologist my Hba1c level was at 9.9 and yesterday after the test it was down at 6. Such a vast improvement. Dr Sarah’s aim was to control my sugar level. She is so skilled at what she does. I had a lot of health complications when I went to her and now I feel a lot better in every aspect. I never thought I could get better, but she put me on the right medications and gave me the proper treatment. She is keen to know about everything that affects the patient, and treats even the slightest problem they have. Also, she respects your phone calls and messages and replies timely. She calls personally to check up on you. I had the best experience with her, I recommend her to all diabetics who are with uncontrolled sugar levels and others who need to visit an endocrinologist. She’s the best in Dubai. She’s a remarkable doctor and a professional I can trust.

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

I am a regular patient of Dr. Jim Mathew of Al ghusais Mediclinic He is an an amazing Dr. People once visited him, always meet him. I do remember my child hood days, wherein Dr. used to touch and understand your disease without any support of devices. Dr. Jim is such kind of person, will direct and diagnose correctly. His nurses are also very good in caring patients.

As a patient, I believe it is essential to acknowledge and appreciate exceptional healthcare experiences, and happy to share my review. Front office staffs are efficient and organized, ensuring a streamlined process. Moreover, impressed by the competence and expertise of the medical professionals. The doctors and nurses exhibited a high level of knowledge, skill, and compassion. They take the time to listen attentively to my health concerns, thoroughly explaining the diagnosis and treatment options in a manner that is easy to understand. Their patience and willingness to address all my questions and doubts is truly commendable. The clinic itself is impeccably clean and well-maintained, creating a hygienic environment. The combination of excellent medical care, friendly staff, and a patient-centered approach made me feel valued and cared for as an individual. Kudos to the entire team!!!

Very professional staff .. Dr. Gemini is a very good doctor. She is educating her patients with all related details in a very kind way . Nursing staff are really nice and professional also.

This hospital staff doesn't have value for time at all. Keep offering wrong promises at every inquiry, such as hospital duration of stay or discharge expectation or service request. You feel the cutting cost at every corner except at payment desks Doctor promises you 5 min proceedure and one hour stay easily end up with 10 hours stay with no unusual events, ICU nurse promise to attend you in 2 min end up 20 min They work hard, but patients leave with lots of complains and irritation

Excellent medical service. Great physiotherapy sessions with Mr. Luke Hinds. Also the dermatologist Dr. Habiba provides you with full attention and care during consultation. I would highly recommend the facility as long as you have good insurance. On selfpay, it might be expensive but worth the quality of service.

I had a very challenging experience with my recent medical procedure . I was scheduled for a colonoscopy and had been fasting since 6 am the previous day. When I arrived for my 10:30 am appointment, I was not immediately admitted. After inquiring with several staff members, the receptionist instructed me to wait outside, as there were no available rooms, and my procedure was rescheduled for 12 pm. Feeling increasingly frustrated due to hunger, a headache, and the staff's behavior, I eventually voiced my concerns strongly. Seeing my distress, they accommodated me in the nurse's room. This visit was necessary as my usual doctor had left the country, and I had to consult with Dr. Jamil. However, due to this experience, I've decided not to return to that facility.

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇