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I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

Artemis such a great hospital with the good staff , doctors, surgeons and have the best management . The behaviour of the doctors and staff is very well to the patient. I want to say thanks to the OBS and Gynae Dr Renu Sehgal and Team Dr. Nidhi Dr. Anshika and also specially thanks to DR. Varun for treatment of my wife Pinki Sachdeva on 5th Sep 2023. She was stresses and worried as all other doctors said it will be very serious surgery Finally had a consultation with Dr Renu and her team, and it was amazing experience the way she explained each and everything to my wife after which we were so confident. Special thanks to Coordinator Dr Geeta for taking care of all the admission and tpa related process. Entire process from surgery to recovery was very smooth and all the credit goes to Dr. Renu and her team. Amazing doctor and her team. I would recommend it to everyone. We stayed in the hospital for 3 day and everyone did their job with great dedication. Thank you Dr.Renu Sehgal and other Doctors, Nursing staff, other helping stuff . I also thanks to Dr Reshma and ICU staff for support to recover from problems, Regards Harish Sachdeva

All doctors and staff are good. But during Echo test I feel this hospital is very big. But there is less machines for echo testing. Patients have waited minimum two hours waiting, this is not good. I am also noticed staff of Echo testing room specially female staff mostly busy in talking and busy in their mobile chatting. As this result patients have waited for more time for their turn. I want request from the management of Artmis Hospital, please check about your services and staff.

artemis such a great hospital with the good staff , doctors, surgeons and have the best management . the behaviour of the doctors and staff is very well to the patient. i want to say thanks to the nephrologist DR. VARUN MITTAL. my father's surgery ( kidney transplant) is under dr.varun mittal , dr. manju agrawal and dr.gopal. dr. alice is a very sweet and very kind hearted doctor.

I got treated for fracture in my hands here about 4 months back. For my left hand, the doctor suggested surgery. The whole process was quite smooth and I would definitely recommend this hospital for overall treatment. Special mention to Dr. Banarji, who was extremely patient and helpful. Apart from being a great doctor, he is a great human being and kept motivating me through the course of treatment. The whole staff of the hospital is amazing as well. They take good care of patients and the attendents are available throughout the night. Riya was extremely helpful throughout the whole process and was quite proactive in helping me with the insurance reimbursement, scheduling the appointments and providing me with all the necessary documents whenever I needed them. She makes sure that she is transparent with the appointment timings, which helps the patients to not wait in long queues. I had a great experience in this hospital, and can’t thank them enough to ensure my good recovery and making me feel normal again!

Excellent services and counselling. Regular visits by consultants and other medical team members. 24 hours support in the ward. Not a single call bell press was ignored or delayed. Very courteous and caring nursing team. Very good house keeping services. Cleaning 2-3 times in a day. Food service well in time as per nutritionist recommendation. Every day visit by nutritionist. Excellent infrastructure and hospital administration. Given the level and quality of services, charges are reasonable.

I had the privilege of consulting Dr. Satish Rudrappa, a Neurologist, for my family member, and I want to express my heartfelt appreciation for the exceptional care we received during our visit. Our consultation left us thoroughly satisfied. I would like to give a special shoutout to Mr. Rishi, Ms. Anu, and Ms. Emie for their outstanding support and assistance throughout our visit. Their dedication and kindness truly made a difference.

More of the show but less in quality Visited for CT Angio and had worst experience. I was told that will be done within an hour. However after three long hours the test is delayed. The staff members are careless and can't project the estimation time. on asking/followed up i was being told that you can drop a note at suggestion counter. Fed up of hearing the generalised excuses. PATHETIC EXPERIENCE 👎🏽

Good maintained hospital. But can tell about doctor’s because every doctor’s has his own capabilities. I visited this hospital for treatment for a near relative so I am not aware about costing. Overall this is good hospital in Bihar.

Very big hospital for Bihar. Systematic and well organised. It is like a big mall with cafeteria on the ground floor. Security system is unnecessarily very tight. Only one attendant is allowed at a time.

1st time gye hai medanta hospital for my husband's kidney transplant , cordinator se baat hui hai ,kidney cordinator is a very polite person, and Dr. Shubham is also good they guide me what can they do for transplant process and also what budget for this process. Hospital are very neat and clean ....abhi is hospital ke bare me itna hi bata sakte hai

Medanta hospital is one of the best private hospitals in Lucknow.🏥 The medical facilities are very good and the staff are very supportive.👨‍⚕️👩‍⚕️ Parking facility🚘🚖 is also available .

Medanta hospital is one of the best private hospitals in Lucknow. Bed costs are high but the facilities they are providing are amazing, even it beats Apollo hospital in cleanliness and space and in price too. The hospital has costa coffee shop and other food shops, the food is very hygienic and it's freshly prepared. Remember it's not cheap tho it's best. Everything was nice I am really impressed with the looks and other things about the hospital Every room has airconditioner and tv. The service is magnificent, the doctors are amazing. Brilliant hospitality If you have money and need good hospitality this is the spot . The hospital has huge parking everything is organised. Wheelchair entrance and parking is also available. But very costly food and other item No discount on medicines 😕 Doctor fee and charges of rooms are very high.

Medanta in Gurugram epitomizes healthcare excellence with cutting-edge facilities and a stellar team of medical professionals. Its patient-centric approach ensures compassionate care, and the hospital's multidisciplinary specialties provide comprehensive solutions. Operating at international standards, Medanta combines research, innovation, and ethical practices to deliver top-notch healthcare. The hospital's outer environment, adorned with greenery, creates a serene ambiance for patients. Despite occasional crowding leading to lift queues, the staff efficiently manages the situation. The in-house food court, featuring renowned franchises like KFC and Pizza Hut, adds to the convenience and quality of services. Reports are consistently delivered on time, reflecting organizational efficiency. The helpful demeanor of employees further enhances the overall experience. Notably, Medanta embraces technology with a user-friendly mobile application integrated with an e-clinic system, providing patients with seamless healthcare access. In essence, Medanta - The Medicity is a beacon of medical proficiency, prioritizing patient well-being and contributing to healthcare advancements.

Very neat place. We went there to donate blood and the management was good that we don't have to wait for too long. Quite expensive though but is a good hospital.

One of the leading Top Most Hospital in India. All the major facilities are available. None of the disease is not curable here. Only the issue is that Charges are not affordable by a average Indians. Central Govt should make a capping on charges. Else make these kind of hospital in every state capital. Indian population is growing like anything and we are still very slow in medicine industry

A great place for patients surgery, treatment, medication and health. Staff's behave gently with all precautions and care. Patient will feel another home here in such critical cases. I am thankful to the Hospital and it's services.

One of the best hospital in town, with a wide array of speciality doctors and well equipped ICU. Rooms are clean n hygienic, nursing staff and security personnel are very courteous and helpful. Although its lacking few things in hospitality and facilities to attendants n visitors. Such as - 1. More sitting space in waiting/reception area is required. 2. Central AC or proper ventilation in lobby areas of all floors 3. ICU waiting area or lounge has just 12 beds for attendants of 40+ ICU patients, which is not at all sufficient. 4. Attendants have no place to sleep except floor area 5. 2 ACs and no ventilation in Super high ceiling of ICU lounge makes it suffocating with so many people. 6. House-keeping staff is not upto the mark. Rest all is fine. Ignoring these things, it’s one of the top medical facility provider of the town. N highly recommended.

Staff is good, but very expensive medicine prescribed by the doctor and medicine are unique and available only shop exist in hospital only & on print rate without any discount, after discharge every visit is chargable basis, they have looted. Mediclaim staff is worst and non supportable, they charged hudge amount if you have any mediclaim plan, rest all ok.

Good service.. Reception staffs are very helpful

Here is problem of distance from railway station . Shop are almost far from exam centre.

Very good treatment especially by Dr Tapas kr Sahoo sir Thanks to him .He saved my mother .when admitted she was very critical. Patient name Meena devi Micu no 9

Highly appreciated the services provided during my stay for few days. Very professional, dedicated and caring team headed by Dr Chopra and Mrs Sosamma Mathew🤗👍 My experience with them will force me to recommend my friends and Family in New Delhi. Please stay focused and keep it up. It’s very sad to not get such great service elsewhere these days. I am obliged and thankful 🌹

Moolchand Hospital provides excellent healthcare services. The cleanliness of the facility is impressive, and the staff is friendly and professional. I felt well taken care of during my visit. Thank you, Moolchand, for your commitment to patient well-being

I am grateful for the outstanding care I received at Moolchand Hospital. The doctors took the time to listen, the nurses were attentive, and the entire process was streamlined. The hospital's dedication to patient welfare is truly commendable.

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.

Customer Relation Officer Ms Lim Bee Yuan - Very friendly, helpful and nice. She gave me a mask when she saw I forgot to wear mask. So caring!! (thumb up)... And she is giving a positive quote and energy when we are waiting outside the ICU room. So lucky BTMC got this kind of good employee :)

I have been asking for my medical report that supposed to share via email last week. It's been 3 weeks since I have visited the gynae there and already called thrice to check the report status but no proper response from the clinic. Every time the answer is doctor is reviewing the report and we will call you by TODAy!!! But it never happened until today. Very disappointed with the service.

I am a stroke patient here since August 2023 and I have been doing my physio treatment at Bukit Tinggi Medical Centre, Klang. I am under the care of Ms Sharynn. She offered her assistance and expertise in her duty of work. Under her care, I got a very speedy recovery and I am very happy that I am able to walk very fast and stable. I like to thank her and her whole department assistance offered to me. All of them are very friendly and helpful.

I have been coming here since last 2-3 years. It felt very good. But now I feel peaceful because of the Diwal decoration. It look nice . wish you Happy Diwali To all Hiranandani Hospital Staff and doctors / Team .

Doctors are awesome, one of the best in Mumbai. Service is pathetic !!! You go on pressing the call button for hours and no nurse comes in, highly miss managed, you will be going around without any help from here to there (as if it’s a govt hospital) and many such negative things … But again - doctors are really really great here!!!

Extremely clean and excellent team of Doctors available round the clock across all streams. The Hospital truly values Patients' waiting time and ensures speedy appointments and prompt medical attention.

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

Medicine Department service was disappointing. My temp was 38 degree Celsius up but, about 10 min, when arrived, their department was so cold and nurse measured my temp at armpit without noticing I was shivering. And an old school thermonitor said my temp is 36.9! When back home, my temp even worst than 38. I usually take medical care at this hospital. But this case, I was very disappointed for this department quality.

my 2nd child was born in this hospital. The cost is same as the information before. all in no additional cost. no hidden cost. all process mostly on time from check in, surgery, and return to room. we can enter the surgery room after baby delivery finish. the patient room is big and clean. baby take care very good by nurse. check in check out is very smooth and no take long. but most of nurse can not speac english so a bit challange for us. need to improve only the quality of food because other hospital serve menu better variation ^^ now we only waiting birth certificated that take 2 days after check out. overall is satisfy.

Good hospital with service hospitality. We went there for some check up for documentation with all thing we need. As per my brother need support for doctor certification for work permit. Great service from the nurses who assisted us for we need and completed our planned. Hygiene and neat as expected.

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

Why does a hospital labeled "World Class" provide an ultrasound schedule a month later? This issue isn't recent; they could have addressed it by adding more machines to handle the patient load. St. Luke's moved Maxicare to their HMO Concierge, despite the limited space in the small building. Only a few individuals can enter the office, leaving others waiting outside in the sweltering heat.

The service when checking in is quite nice and welcoming, unfortunately, for me it's downhill after that. Very very noisy nurses, it takes minimum of 10 minutes before a nurse comes to my room after pressing the red button because my dextrose kept beeping since it was almost empty. this happened several times. What if it was an emergency?!

I’d say majority of the staff are very well mannered and trained. Everytime I ask anyone that works there some information, they guided me immediately. I’d say the art building though is a bit old and dirty but the main building is pretty clean and sometimes confusing to navigate. Better to bring in cash or card because unfortunately their gcash doesn’t work. One of the downsides in some of the services here are usually packed with people so best to call in advance. I do love the service and the professionalism but this is definitely a very expensive hospital. Besides all this, there are food places inside where they serve really good food.

Better triaging system in ER than other hospitals like Asian hospital. The staff in ER have truly taken care of us. The room (regular private) is also very clean and frequently being taken care of by the housekeeping. The doctors and nurses are also very accommodating and have truly taken care of us during our confinement. Please continue to be a patient centered facility.

Felt like we were in a Hotel than a Hospital because of how clean the building is and the staff were very courteous, friendly and accomodating. Even though we went there for a walk in accommodation, the service was fast. Parking was a bit confusing though, so glad there were signs in every corner that guided us to B4.

The hospital itself is organized and beautiful, the nurses and staff are nice and attentive to my inquiries. While waiting the hospital offers snacks and drinks like water, coffee, and some juices. Place is clean The toilets are clean everything is good. You can't say bad about St. Lukes of course except for the price LOL😅. St. Lukes no.1

I felt I was in great hands from start to finish & very much appreciated the care shown. Everyone from the consultant, ward team & theatre team did their very best to provide fantastic care. The physiotherapists were also fantastic & really worked hard to get me mobile & discuss any worries. Having such a great, knowledgeable, caring & welcoming team really does put a very stressful situation at ease - The team at the Albyn is second to none.

Attentive and very friendly staff! I postponed my surgery for so many years and so glad that I did it at Albyn hospital. The whole experience was very smooth and professional. Wouldn't have minded to get pampered by the staff a bit longer. Thank you for the amazing experience!

All the nurses and other staff were really nice to me. Always making sure I was ok before and after the surgery. My only questions are about my surgery which will be discussed with my doctor in a few weeks. But overall I had a good staying at Albyn. Thank you.

The best experience ever… thank you so much level 3 birthing unit … I loved every bit of my delivery and the care was the best thank you to my obstetrician dr margie harpham … and all the nurses.

Due to h to he doctor rupturing my spleen during a routine colonoscopy I now have had to stay 2 nights & have extra tests- all at my cost! The food is appalling I haven’t seen a piece of fruit & none offered-just sweet biscuits & muffins! So much healing foods. Nursing staff have been fantastic though hence some stars. Any other business the client would not pay for doctors mistakes! A bit upset !

I had minor surgery there last week which required me to stay 3 nights. Service on arrival and admission was friendly and efficient. Post surgery, the care from Lee in Recovery and the team on Level 5 was excellent - very caring and kind. Thank you so very much to all including; Tate, Georgina, Hema, Ricky, Miguel & Sarah and two other lovely nurses whose names I can't remember. Your kindness was greatly appreciated.