6 clinics in Kenya and Malawi

Was attended at emergency department. Nurses responded immediately when our ambulance landed at A&E. Was impressed by how neat the department was and their private rooms in A&E, Easy to follow directions. Nurses were engaging, humble and had a kindhearted. Offering great services. Thumbs up to Aga Khan Hospital

A hospital to go to. I came here with an emergency patient and the response was quick and efficient. If your insurance can cover you, this is your go-to hospital. Very world class kind of a hospital. The doctors are all well knowledge endowed in their respective medical specialties. The nurses are most especially customer service oriented - loved their reception. Watch out for the Children's Specialty Hospital that's yet to be launched. Keep up the good work The Aga Khan University Hospital.

For your Surgical Clinics, Improve your appointment booking system! If Doctors have emergency surgeries, and patients appointments have to be cancelled or rescheduled, INFORM THE PATIENTS in good time. There are people who Travel from Out of the town for their appointments! And if appointments for the following days need to be amended to accommodate patients whos appointments had been cancelled due to any emergency the doctor had to attend, then those patients booked on the following days should also be advised of the situation so that they can plan themselves. Very poor service!

The doctors and other staffs were really nice, helping everyone warmly. The reception was great.

The busiest and best govt hospital in the City. It just lacks a lot of workers

Whenever you go to the orthopedic section the doctors saying go to Bwaila hospital. In bwaila the orthopedic section is not functional... Why you guys are torturing patient what's your problem with consulting the patient who are coming to your hospital??? Is there no one looking after this?

The two clinics are both clean and neat BUT the biggest undoing is the time wasted waiting! This week i was given an appointment at 12.30p.m, which i honored. I ended up being seen at 6p.m!! I am a regular client here coz of my treatment and all those times, i end up being seen 4-5hours after my appointment time. Why bother scheduling me at a certain time and end up seeing me 5 hours later?? Total disregard and disrespect of my time with no apologies. Cannot wait to be done with my treatment and just move on!

Great customer service staff from the front desk, nurses and the doctors. It’s always a pleasure coming back again and again. Very professional in all everything the do. Will definitely recommend. A1 to say the least.

My experience has been awesome. All the times I've visited, I've been handled professionally right from the reception to my dentist. The place is clean, with a relaxed ambience which helps take the edge off incase you're anxious about your procedure. I recommend.

Good customer service is a virtue every business should have and Nairobi Premier has it in spades. Loosing a tooth is painful and a visit to a dentist is dreadful but these guys make it a pleasant experience. I was handled extremely well from the reception to the medical staff. Thank you Nairobi Premier, you're my dental clinic of choice. I absolutely recommend your services.

I was having a serious issue with my self-esteem due to a cavity in my front teeth. After reading many positive online reviews, I decided to visit the clinic. I am glad I did because everyone there was incredibly friendly, from the receptionists to the doctors. I must give special thanks to Dr. Roy who was very professional and went above and beyond to help restore my smile. I would highly recommend Premier Dental Clinic to anyone looking for quality services and amazing care.

Dr.Roy and Dr.Wafula are just awesome,took time to calm me and re-assure me since I was completely freaking out about getting my tooth pulled out.The procedure wasn't horrific as I expected.

Dr.Jyoti Bahra is a great dentist that understood my needs from the time i stepped into her clinic as she was honest with alot of compassion and took time to explain what needs to be done and indeed provides valuable advice. She is always warm and welcoming and not satisfied until their patient is happy with whatever work may have been needed. My gratitude for Dr. Jyoti Bahra and her staff goes beyond the stars! There is no other dentist I would go to or recommend!! Thanks to her, i now have the perfect smile.

Had a cracked tooth on the side of my cavity filling and they were able to fix it the same day! Obviously, it was bothersome day one because of the drilling and fill, but the next day I felt nothing and it's great to have a tooth I can use again! Highly recommend!!

Dr. Jyoti Bahra is wonderful. She is very professional and takes time to discuss that outcomes that one is looking for from Botox. I also appreciated the follow up visit. I had a wonderful experience and will definitely be going back.

All my family go to dr tims. Movved from tigoni road to this new location. Really nice docs

We’ve got bad service. You can’t even sit on a chair or on the floor next to a sick 92 year old lady. Only one person next to her bed. Took 4hours plus for admission. The staff told you to sit in the rest rooms if you want to sit. We are lucky they couldn’t help her at Meulmed and the ambulance took her to Heart Hospital with 5star service.

I will never set my foot in this hospital ever again, went to the hospital last week on the 8th February, I had chest pains and difficulty with breathing. Was attended by a nurse in the emergency area while waiting for the Doctor who took his time and he had very impatient and inconsiderate. Then he asked one of the nurses called Sophie to do heart test on me, the nurse came and just pulled my underwear without informing me what was that for and she was very rude. Then I was discharged at about 2am still with severe chest pains. All in all I will never recommend anyone to come to this hospital.

This is the best hospital in Pretoria,the nurses are very friendly and loving. However there is a group that works night shift this week they delay to bath patients and give them medication very late. That is not fair they are sick they need the best possible care at all times especially at night.as im typing there's a sick lady who was promised to be taken to the shower the sister came with her oxygen put it at the door and left without saying anything this people they are heartless

Waiting for over an hour and a half at the emergency room for a doctor to see my baby who has been projectile vomiting for the past 3 hours !!!! No one cares. Only one doctor on duty for the night. Tell us they didn’t know we were even waiting to see someone. Here’s the best part THEY MADE US ADMINISTER THE MEDICATION OURSELVES IN THE ER!!!! There were 2 white pills in the pill splitter. The one we saw them remove from the pack, the other was just sitting there. The doctor didn’t even know what the second pill was but wanted us to give it to my baby ???? The HOSPITAL HAD NO REHYDRATE for him!!! They had to give him tap water to check his fluids. Don’t waste your money on this pathetic excuse for a private hospital! Shocking! Standing here with a screaming baby and zero consideration from the staff. Disgusting!

Spent the night in hospital here after having surgery and it was the worst experience. Service was terrible, it takes on average 30 minutes for someone to attend to you when you call them, i had to ask for a glass of water 3 times for, yes you guessed it, 30 minutes before i got anything. It took an hour an a half for them to consult my doctor on an issue i was having where I couldn't breath when sleeping. Service aside i fell asleep and was woken up at midnight from LOUD hammering in the hospital, when i queried this (me getting up because I didn't have 30 minutes) i was told that it was maintenance. Yes, maintenance at midnight in a hospital, you read correctly, so loud enough it could wake the dead. Hammering and welding went on for an hour after which the aircon unit above my bed burst drenching my hospital bed with water. Service came in to observe what happened with a couple of "oh nos" and "oh mys" i was left sitting on a chair at 1am in the morning for, yes you guessed it, 30 minutes before someone came in and said they were moving me to another ward. Would give zero stars but the food was good so one star warranted.

After having had my baby admitted to the peads ward on two separate occasions, I can confidently say that Sandton Mediclinic has amazing facilities for littles. Their nursing staff in the pediatric ward are second to none, with each sister being super passionate and caring for each child in their care. The doctors on call are amazing and knowledgeable. The food provided for the kids (3 meals a day) are made and served with love, and quite tasty (I may have snuck a taste or two). I have delivered both of my children here too, and the maternity ward is really fantastic. The meals are amazing and they ensure new mommies are taken care of. The bathrooms in the maternity ward could do with an upgrade, but the rooms are awesome. With plenty of space and comfortable. Dr Allan-Gould is an amazing OBGYN. Dr Dance, Dr Van Der Nest and Dr Mathwin are all amazing pediatricians (Dr Dance is our usual pediatrician but the other two Dr’s have seen my child when he was admitted to the ward). Sr Nozi and Sr Mbali in the pediatric ward are AMAZING. Sr Jolene in the maternity ward is an excellent nurse.

I went there for a procedure yesterday. The Day Hospital was really impressive!! The nurses were amazing, the pre and post care as well with outstanding doctors… and the food was also really tasty afterwards. Thanks so much!!!

Wonderful experience. The personnel are very friendly and professional. Most information captured beforehand on website making the questions here far less and intrusive. Will see what the food is like..

I feel Durbanville Medi Clinic ER is run by a bunch of lazy, rude, unfriendly staff from the Dr's. down to the Reception staff. A much better option is Cape Gate Medi Clinic. Friendly, helpful and competent staff.

The best experience I have had with a medical provider was at BASS. The entire staff are exceptionally friendly, pleasant, always ready to help and care for you like family. Dr Ogungbo is a wonderful neurosurgeon. I especially love how he allowed plenty of time for questions and really took his time to explain my conditions with me as well as my treatment options. They all ensured I had a smooth prep, spinal surgery, and excellent follow-up. I received an international standard care in our local environ😊. I am so glad I chose BASS and would highly recommend them to anyone.

All I can say is that God is always on my case. I found BASS on google map and went through their videos and photos. Never knew God was directing me to the best spine surgeon I would ever meet. Am grateful for their love and selflessness. I had faith in them from the first day I saw them on the map. And 3 days later I had an emergency surgery. Doctor Ogungbo saw my pain and operated me immediately without asking for a dime. Nigeria is truly going to be great with people like him. God bless your healing hands doctor. God bless the entire BASS team. NB: I was smiling during the procedure 😂

Team BASS are wonderful. Dr. Ogumbo is and his team did a great job for me when I had my spinal surgery early this year. It was a great outcome and they are good at following up with their patients. Great team indeed!

This Good visited and reception and system with very nice and exprince doctors Just call 16221 for reserv

I am a consultant clinical oncologist, here we have all the treatments I can ask for, this is very important knowing that I can treat my patients according to the most recent international guidelines.

- Very Dirty hospital - Rude and unfocused doctors - Careless staff AVOID!

I’m here to inform you that doctors don’t know anything about medicine there, the whole system works just to drain your money! I came to this hospital with hard case of chemical hive, and dermatologist instead of making IgE test for allergy, asked me to make general blood test and CRP. Also, she was not listening to my story and what happened to me, she was making assumptions like - this is from hygiene tampons or a bug bitten you, despite the fact I said clear it’s from levothyroxine medicines which I recently was taking. So she subscribed me 2 antihistamines and cream, despite my case required immediate injection of prednisolone. Next day I felt worse, when we came again she started create another assumptions like - this is scarlet fever, this is bacterial infection. I was literally crying from skin edema. So instead of giving prednisolone injection she sent me to pass bacterial culture ( and seems to wait until I die). My CRP test was 143 instead of max 5. So when we went to pass this blood and bacterial test again she run to us and said actually your case is very serious go to emergency. There, they were very slow, making another pointless assumptions. They put me in the hospital for 1 day made me pay 15 thousands EGP as deposit for 2 days. Not listening to me they said - you have bacterial infection, we don’t know which one we will made blood culture and give you antibiotics and corticosteroids (finally), especially with the fact that my skin was not red - it was already purple! No one listened that I have high TSH and I was taking levothyroxine and even in instruction it’s written that it may cause hive. They brought me another dermatologist and endocrinologist. Meanwhile I was waiting for any treatment for 5 hours And this is emergency! After corticosteroids I felt better and next day I run away from this terrible place. They subscribe me antibiotics for a week, and on 5th day I got my blood results showing - there was no any bacterial infection. For all of this mistreatments and pointless doctors who benefit nothing to me they took 15.7k EGP. And here we don’t even count another 800 egp of first dermatologist who was doing nothing but being 101% unprofessional. If you want experience of being on edge of death with your own money - welcome to SGH.

I try only clinics, labs, rays there. The place is very organized. One of the best. Process is very smooth. Parking area is available. Doctors are really really below average with high price which is now 700 the visit.

Very rich image starting from entrance with many facilities and coffee shops in addition to a dine in well known restaurant with a very good breakfast and also various shops for gifts. Staff are friendly and active all time you can ask and get quick reply on site, Rooms are very comfortable with a richy furniture with totally isolation. Prices are very high with a good service. Medical services are the same as all huge hospitals but this one with a much more luxurious elements regarding image, furniture and polite staff.