Chemotherapy for head and neck cancer in 1 Oncology clinic in Albania

The people in this hospital were extremely kind and helpful. The hospital is clean, nice and professional. They took good care of my daughter who was in a life threatening condition during our vacation.

Highly corrupted. A patient who can't be taken care at home, because of really bad conditions which needs healthcare specialists and a proper environment with all the tools available to keep them alive, was refused to be admitted here because he was sick with cancer and they said "we can't take care of him here, just a serum and he can get out". The patient of course needed to stay there until everything was resolved. It was weekend, and Oncology Emergency does not work on weekends so they told us to keep him alive at home. We are not professionals doctors/nurseries, we have no specialised environment in home to take care of a person in such conditions and of course the idea was absurd. After asking around, snitching in, they asked us to pay and corrupt some people so we can get him admitted in this Mother Teresa Hospital emergency. After few days our family member died, but the way we had to say goodbye to him was very degraded. We had to pay to keep the nurseries around for him, to keep the cleaners around, to enter and say something to him every now and then, to get the doctor to check him every now and then. And we slept few nights outside in the cold, in turns, because there is no normal way to support such patients in such a structure. Overall I thought to share our story, maybe I have made some mistakes in my writing due to emotions, but this is the reality in this place. And it has not changed! HIghly corrupted, no one cares unless you pay them and still you get worst quality treatments ever!

This place is corrupted, as most of the public health structures in Albania. The doctors refuse to see the patient unles you give them some pocket money. People need to go up and down for days to get a medics appointment and at the said day they ask you to go and run some tests at the private hospitals/clinics with which the doctors are connected to. (no prior indications on what tests the patient needs to present to the doctor). They even say it to your face, unles you run the tests where they say, they won't accept you as a patient. This country is going down and those who work in the medicine are becoming even more SHAMELESS! Looks like they took the HYPOCRITE oath instead of Hippocratic one.

It would be nice to start doing something with the parking spaces, there are few of them, drivers stand where they shouldn't and block the passage of ambulances. The institution itself is great, but due to the ill-conceived parking for so many people, I give it 3*.

Good day everyone. I have been here for more than three days for radiation. And I am very satisfied with how the doctors are very kind in all respects and the nurses are the same. And they cook very well here, so I also thank the chefs or cooks who cook here and the kitchen support staff. And I also thank all the sanitary workers for their willing actions. It was great here. Thank you all.

The best hospital I've been to so far. The urology department has excellent nurses. Incredibly nice and helpful. Doctors are simply top notch. Thank you for a pleasant stay

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

Got my Covid (#5) vaccine at this facility. Vaccination center is located in building/pavilion E next door from entrance E7. Hospital is easily accessible via public transport/trams. The service and staff are very efficient. Dr. Mankovecky (fluent in English) and his nurse are extremely friendly and pleasant. Appointment is required and recommended for the vaccination services. I recommend this facility!

This review is for the ULZ department in this hospital. I went several days to the hyperbaric chamber. The team was the best one I've ever encountered in Czech Republic, doctors, nurses, technicians, everyone was nice, positive, polite, helpful, and dedicated. They took the time to explain everything to the patients, are nice and smiling everyday. For the first time I felt they loved their job for both the medical part and the human contact. Special thanks to Mila, the nurse who took care about me all along the procedure. Please do not change anything! And for the hospital in general please take this department as an example!

It’s really a very good hospital. As I don’t speak Czech, it may be a problem in some places. But here it is very good. It’s like an international hospital. Everyone from the reception to the examination doctors all speaks good English. There is no problem with being treated. And the waiting time is not long at all.

Had a bike accident, broke my elbow and collarbone and got admitted to Thomayerova. Very satisfied with the entire treatment from arriving at the emergency until being released 10 days later, after two surgeries. I do speak some Czech but not enough for everything. Neverthless, all the nurses, doctors and other stuff were kind and friendly. We managed to get along using google translate and even have some fun while overcoming language barriers. Never felt as "they have to deal with another foreigner". I wanna thank everyone who took care of me at pavillon G3

Been there with severe lower back pain unable to even stand straight. I have been told that it will be some waiting time between 1 to 2 hours and i accepted that. After 4 hours i asked the nurses why noone from the people in waiting room have not been approached by a nurse or some explanation given to the waiting. The doctor was chatting all this time with the nurses ignoring the visible pain suffered by the waiting patients . Only after i raised my voice they decided to call me inside the cabinet for a check. This without carrying that a lady patient who was there before me was visible crying out of pain in the waiting room. The lack of empathy and respect i have never see before in a Prague Hospital. I did heard about horrible stories coming out from Thomayerova Hospital with some high profile cases on national television and i was hoping that after this some measures were taken by the ministry of health. Obviously there is business as usual. Avoid with all costs. Now i came to Neurology Clinic in Prague 2 and i feel better just by the kindness and empathy the staff have showed me here.

I got chest infection and I admitted in this hospital.i am not Czech and I don't speak Cezch at all.But almost all Doctors here speaks good English and Nurses hardly speaks English but they are kind and they know they job well,so no need to communicate much..Here Hospital food is on another level..each food design according on your diet and health conditions..thank you all the team members of this Hospital.🙏

I am writing about my experience at ENT. The waiting room is always full and the waiting time is excruciating. But I don't think it's a personnel problem. He is very pleasant and accommodating. I am in awe of Dr. Anna Rumanová. Pleasant and very nice.

We visited the hospital with our son (3 years old) on October 28, 2023, he had an acute ear infection. At the ENT, a full bakery, or not a bakery, but a chair right by the elevator, my son cried there for an hour, but no one even noticed us, and the staff was constantly barking around (obviously with a snack or wallet in hand). Total disinterest. Waste of time for me, we went to Prague and I will never visit this hospital again.

I have two experiences, one when I collapsed from overwork (exhaustion) and I spent one night directly in the Interna. Amazing staff, hats off. The second experience is when the grandmother's rectal tumor was cut out and she was sent home without a stoma, after many emergency calls (from the general practitioner and from us) and threats (that we will not take grandmother back into care), the doctor apologized that it was a "communication problem" "The noise and the stoma were performed after a few days. Thanks to this, Grandma became so weak that further follow-up cancer treatment was not possible, and she died after 2 months of being bedridden at home. Despite my good experience with this hospital, I give only 1 star for obvious reasons.