Anterior cruciate ligament (ACL) injury treatment in 103 Orthopedic surgery clinics in Europe with additional parameter

Waiting times of more than 9 hours!! Cannot recommend going there if there is any other option. Absolutely understaffed. No air conditioning in the waiting room. The vending machine only takes coins, therefore big risk for dehydration. Haven’t had a worse experience in a hospital ever.

Being a tourist in Bologna and having to attend Pronto Soccorso was daunting, however my experience of the treatment I received was first class. Most of the staff spoke English at a level that I could understand what was happening regarding my treatment, from doctors to porters. I am very grateful for the medical care that was provided during a time of stress and pain.

Bizzare standarts for European Hospital, emergency waits are due 6 to 12 hours.Shortage of staff is visible and maintenance of the hospital is bad, terrible experience.Shocking

Apart from the confusing way the floors are numbered, this hospital is the best there is in the Netherlands.

I went whining in pain and they seemed annoyed by that then told me I had to had an appointment to have an emergency and gave a phone number then proceeded to talk to each other in Dutch and stopped recognizing my presence, worst hospital EVER

I’m an international student and I didn’t know how the health care here in the Netherlands works. I have a lump in my throat that makes me feel I can’t breathe. Since in my country (Italy) you can always get assistance I went to the emergency department because I was worried about my thyroid problem and I couldn’t wait until may 30th for the GP. I explained my problem and two nurses were really frustrated and rude, one of them laughed at me by saying “oh you can walk and speak, is it an emergency for you?”, another one: “are you an international student? I knew it!!! you international students always come here for EVERYTHING”. I know I was supposed to do a quick Google before going but I was really worried and they could have said those things in a different way. I give 5 stars to the third nurse that explained to me in a really polite way what to do.

I give one star, because I recently had an extremely unpleasant collateral experience with this PRIVATE hospital, as the mother of a patient, operated by the team of Dr. Dejeu Viorel, whose team I would give 1000 * if I could. My great dissatisfaction and great indignation come from the fact that the nurses and nursing ladies from this hospital, with whom my child had to deal, had a disastrous behavior, both professionally and in terms of communication. These female nurses should, according to my experience as a laboratory nurse with over 30 years of experience, be trained and retrained on the collection and communication side, and the nurses should be reminded that they go to work to do their duty, on full. My child faced a gross lack of professionalism on the part of the nurses, being "punctured" by needles, to collect blood, both pre- and post-operatively, the same thing happened to him when a trivial branula was put on him . In the ward, when her bra was changed, blood was filled on the pajama, on the bedclothes and even the wall was splashed. Even worse, the bed was left like that, unchanged until the next day, because the nurses did not bother to change it. They probably also operated in some room (please forgive my irony), and they couldn't do the job for which they are paid. I work in a hospital in a small town, a state hospital, without the claims that the Humanitas hospital would have, but something like this would never happen in our hospital and it shouldn't happen anywhere. I am sorry for this experience, I am outraged by the fact that my child paid 22,000 lei to the hospital and received humane treatment of 2 lei from the nurses. And yet, I only have words of praise for the work that the doctor did together with the dance team, I thank them and respect their work! RESPECT doctor Dejeu, doctor anesthetist, doctor nutritionist, psychologist and nurse Babi!

I had thyroid surgery on 27.10.2023 by Dr. Răzvan Simescu, a doctor with excellent professional training, very humane and patient. From the very first appointment, it was explained to me in detail what the problem was, what the operation consisted of, what the costs and consequences were. I was hospitalized one night after the operation and everything went very well and easily; all the staff I interacted with were kind and willing to help. The quality of the medical act was superlative. Thank you very much for your involvement and results.

Very unprofessional! I had an appointment at 11 o'clock and more than an hour passed before the doctor Barbos(at least she was nice)received me.I don't think it's acceptable, they don't care about people's time at all. At the reception they treated me with indifference when I asked how much longer, they didn't even know. I'm sorry I didn't leave right away