Craniofacial surgery in 39 Neurosurgery clinics in Europe with additional parameter

Shock, nurse, one, second, third.....receptionist, unpleasant, important, reluctantly, the right hand does not know what the left hand is doing, they think that all patients are from BB. So they exaggerate you unnecessarily, because it doesn't matter to them, never again!!!!

Today's experience On September 10, 2023, we brought my uncle to the Department of Vascular Surgery. 11.9. they are going to operate on him in the morning. The experience happened when the nurses were admitting him to the room, one of them said come, you can go, because it was visiting hours and there were two of us with him, we wanted to unpack him in the room, but when I was walking through the corridor, there was a shout, where are we supposed to go? That we are supposed to go to Kaufland..., I don't understand, one says she can and the other is a rude, disgusting woman, I can't call her a nurse. How to treat relatives of patients? How serious? I'm a psychologist and I can't afford to treat people like this, to anyone. This has nothing to look for in a hospital, you need to communicate tactfully and work with humility in hospitals. It's sad, you want to help your relatives, right? I just wanted to carry my bag and you are blamed for it in the hospital, where that understanding should not be missing.

Super

Many thanks for the kind heart and golden hands of the MFC headed by Sufiyanov Albert Akramovich, NHO #3 Nabiev David Nodarovich (they performed a complex multi-hour operation), all the doctors, nurses, nannies, kitchen workers. Your motto is life in a clear mind! And on my own behalf I will continue it - and without pain!!! Magnitogorsk, Natalia Vitalievna Baturina.

Good afternoon With deepest gratitude and gratitude I leave my review of the Federal Center for Neurosurgery (Tyumen). FCN in Tyumen is a modern medical institution with the best equipment and world-class doctors with golden hands! Many thanks and low bow to Professor Albert Akramovich Sufianov and his team for the most complex operation they performed on me (08/14/2023)! Heartfelt thanks to the entire team of the 4th neurosurgical department (neuro-oncology) for their sensitive attitude and care, for their attention, patience, and professionalism! Health and happiness to all of you, your family and friends! Thanks for your hard work! Sincerely, Chudinov A.E.

She had spinal surgery in Tyumen at the federal center. To say it's good is to say nothing. I am delighted!. Doctors, nurses, orderlies, kitchen. All at the highest level. Dorodnev Denis Vladimirovich!!!! ZaV. Department Nabiev David Nodarovich!!! Thanks a lot.

Wonderful Clinic. When they brought me in, I almost couldn’t walk. Absolute stenosis and hernia. The next day they operated on, and four hours later I was on my way. The doctors are wizards, the whole team is polite and impeccable. Thank you very much.

Nice clinic, I liked everything.

Spiral neurosurgery and neurology. Minimally invasive technologies. Professional team.

The clinic was recommended to me in Israel. My mother has non-Hodgin lymphoma, non-GDC. We went to the clinic, already having the Israeli protocol in hand. I would like to note every assistance from the staff of this clinic, namely: Dr. Aronov in professional assistance on technical issues in the treatment of such a complex disease, dispatcher Anastasia for constant contact and sincere assistance on all issues, Vyacheslav for the timely delivery of medicines from Israel. It’s cheaper to order some types of medicines this way than in our pharmacies, I’ve tested it myself. Prices for treatment are really not low, but by regional standards, we are from Krasnodar. In Moscow, believe me, these are standard prices, there is something to compare with. The main thing is that they don’t impose anything unnecessary here, but even suggest what you can do yourself and what you can’t. At least in our case, this was exactly the case.

A very cool center of those in which there were, top-class service, attitude of employees at 5+, many thanks to the neurosurgeon Gogolev Alexei Vladimirovich, for the successful complex operation on my husband. I wish you health and well-being in everything! Thanks to all the employees who work in this center.

Hello, Federal Center for Neurosurgery, Novosibirsk You are the best! Deep and endless gratitude to the head of neurosurgery, Anton Vladimirovich Kalinovsky, for carrying out the most complex operation on my daughter Marina, 3 years old, YOU are a master of your craft and an incredible talent of medicine! I would like to wish you good health and limitless opportunities given by fate. All the best and brightest to you that this life can offer you for the best people! A huge THANK YOU to the head of the children's department, German Vladimirovich Letyagin, and the attending physician, Vasily Evgenievich Danilin, for your hard work and high professionalism, for the health and lives of our children! Heartfelt gratitude to all the medical staff of pediatric neurosurgery for your warmth and care for each patient! Good health to you and your loved ones!

They made my mother disabled. After the operation, they insisted that she would walk, instead of admitting the medical error. She can’t even eat on her own, a year has passed. Why give false hope? So that people don't go to court?

I would like to express my deep gratitude to the doctors of the traumatology.orthopedics clinic.for their sensitive attention.and care during.my stay.Starting from.the head.of.the.department.to.the.coordinator. Christina, the doctor who operated on Tkalin. Artem Nikolaevich, attending physician Mikhail Belash. Andreevich, Alekhan Andrey Nikolaevich. That's what people in their places mean. I bow to you for your hard work.

There are no complaints about the doctors. There are also no complaints about the conditions that I almost wrote about the content. But ! Administrators of this institution! Make sure that you don’t have one at checkout, at the checkout counter, at the register, or at the reception desk!!!! your specialist was rushing about, but at least half of the declared 13 windows were working! I completed the procedure faster than sitting in the queue at the reception at the cash desk! Again ? You have one employee working for you! One !

According to the profile of treatment, they were satisfied with the doctor and the attitude towards the patient. Nice and professional doctors. Ambiguous opinion about a paid hospital. 6600 rubles a room. Disgusting food. True, how can you feed "it"? Cold jelly soups made from some kind of pasta, with a hint of defrosted chicken meat, half-dried pies. The husband asked the clerk for lunch instead of soup for potatoes, she said that she had promised her to another ward))). For breakfast, kefir and orange))). A bathroom with a persistent smell of sewerage, which was not eliminated, even by pouring a product into it (from home, by the way). Each gesture of the staff and procedures is paid in addition to the cost of the ward. Free was only a thermometer at night)))). Well, in general .... having such prices for paid services and the state budget, the FNCC of the 90s and 2023 remained the same (with the exception of the new CDC). The same doors in the departments, the same shabby floors, the same stream in which to find a competent doctor is a lottery for a million. All good and health!

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

I wanted to thank surgeon Kārlis Vērdiņš. After having two kids I had diastasis recti and he made my tummy look ever better than it looked before the kids. I couldn’t be more satisfied with the result! I’m extremely happy that I have chosen him to do my surgery. All the best, Daniela from Vancouver, Canada

I wanted to sincerely thank surgeon Kārlis Vērdiņš for his breast augmentation, I am very satisfied with the final result and volume. After two children, my breasts had lose shape and volume and im happy that i chose surgeon Kārlis Vērdiņš, because communication was very free, relaxed from half a word understood exactly what I wanted , and his confidence in the final result convinced me even more . Finally, I feel like a full woman thanks to Kārlis Vērdiņš. I I wish you all the best with greetings Liva from Iceland

Can't say was impressed by attitude of Kondratishko service. We not living in Latvia any more and have adopted to western culture and would like to have better service and customer skill service from person who charges such a big money for 5 min consultation. Very dissatisfied. Would not let my other half to have operation done by person like that. Hope clinic's bosses are reading this and some measures will be taken to put her on the right way how to provide her service.

Very helpful staff

I then waited two years for an operation. After the operation, I did not receive any information about the course of the successful operation, its success, nothing that a patient could expect from his doctor. In addition, the one who operated he took me under his care for the third time, this also shows that I have the utmost confidence in him as his patient. However, I'm sorry that the doctor didn't have enough humanity to even ask if everything was okay after the operation. I understand that we only want a piece of meat at the slaughterhouse, but I don't like it. I had no problems with the nurses. They do their job as best they can. That's why I was lucky with other doctors here, who do excellent work, and a bit of humanity was squeezed into them, which, let's face it, doesn't hurt if you have it, it's half a cure for the patient. Unquestionably, I trusted him to the fullest.

Specialist neurology clinic. Humane, helpful specialists, nurses and nurses. The clinic's entire staff and equipment are to be commended.

Always busy but always proper treatment.

Wonderful level of care from the pre op assessment all the way through my stay. Each and every member of staff I came across truly cared and did everything they could to make me and my stay comfortable. Also very welcoming to my partner who visited everyday.

Hospital staff made my treatment comforable, pleasant and cheerful. They show professionalism . Everything was up to date, prompt and done efficiently. Excellent treatment done by the surgeon and her team on my eye. I give my full credit to the staff and the hospital. Thank you.

My whole experience at Shirley Oaks was the best I could have expected. I was a patient at Shirley Oaks when it first opened in the late 80's and it has since then become my hospital of choice. From the senior nursing staff to the catering and housekeeping staff, everyone of them where extremely professional, caring and friendly. I enjoyed my stay on the ward. Many, many thanks to all who looked after me.

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

When I came out of hospital I felt a lot happier and more confident than when I went in, knowing that I could only improve. The staff were excellent at all times and guided me through every phase of my stay. For and on behalf of Elizabeth Clegg, In-patient November 2023

All of the staff were very courteous, attentive, well presented, and exceptionally friendly. At all times I was made fully aware of what was going on in preparation for my operation. The whole experience was 5 star. I was very pleased to receive a follow up call following my discharge from the hospital.

From the moment I arrived to the discharge staff were caring, warm, attentive and supportive. Very professional and I felt like they wanted me to have the best experience they could provide. From Professor London right through to the gentleman who provided my food, everyone did an awesome job.

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I attended the Urgent Care Clinic at The Princess Grave hospital and I was blown away at the level of service offered. All the team, medical and support staff were outstanding. I was seen very quickly, issue addressed and I was discharged in less than an hour. It was excellent value for money for the service offered! Thank you.

I recently underwent a robotic prostatectomy at Princess Grace Hospital. From start to finish I had an excellent experience. The facilities, staff and expertise were of the highest competence and quality. All services were delivered with great empathy and care.

Fantastic hospital with exceptional staff throughout. Was nervous for my first surgery experience and I couldn't have been in a better place. The private room and provisions were comfortable. The food was of a very good standard. Staff were very attentive and strive to provide the highest level of service.

attended the one stop breast clinic, and cannot praise highly enough the whole experience was comfortable and professional from start to finishing the staff at every level were kind, caring, made me feel at ease and really eased my nerves. 10/10

Couldn't fault any of the staff for their professionalism, friendliness and reassuring manner they showed me during my short time with them. Everyone from the receptionist to the consultant were absolutely fantastic. Only one gripe I have is the limited parking on site. We were lucky to get a space but the alternative was a pay & display at a local supermarket. I find this a bit off considering the money I was paying for the treatment!!

The whole team at HCA Wilmslow are absolutely amazing. They quality of care and attention to detail is something I’ve never seen before. Special mention to nurse Rachel who was absolutely fabulous and took such good care of me both before and after my surgery.

I would like to express endless gratitude on behalf of Antonina Alekseevna Polyakova and on my own behalf to the neurosurgeon Said Dzhabrailovich Radjabov. Thank you for your professionalism, effort and kindness. For the fact that this world and the people who need you so much have you! It was not in vain that you chose the profession of a surgeon. Having received the talent of a doctor from God You work so selflessly, saving people, sparing no effort. You took the Hippocratic oath to heal people, to save them from harm! Bring back joy to life! You have achieved a lot in life, With your labor and your mind, forgetting about your rest You have a soul and hands of gold, All patients know about this. When you received payment, your faces brightened and the pain went away. Hope appeared among people That the sorcerer doctor will save them. From all the sick people you saved I bow to you deeply! Polyakova.A.A.

She was operated on on September 14, 2023 for an aneurysm of the main cerebral artery in the Department of Neurosurgery of the Research Institute named after. Polenova St. Petersburg under the leadership of Andrey Evgenievich Petrov. Many thanks to all the doctors of this department and personally to A.E. Petrov for the superbly performed complex operation. I would also like to thank the nursing and junior medical staff of the department for their kind, humane attitude towards patients and high professionalism. Thanks a lot. And special thanks to the chefs for the food. This is the first time I have been fed so deliciously in a hospital. With gratitude, Chernenkova Lyudmila Vadimovna. Kaliningrad.

A year has passed since the most complicated spinal surgery. Everything is fine with me! Once again, immense gratitude to Eldar Akhmedovich Akhmedov! You brought me back to life! And to all the staff. - kind, sensitive, patient - true professionals! Timoshenko Larisa

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

Care provided in a very professional and caring manner by the outpatient colonoscopy team. I felt an atmosphere that was both comforting for the patient that I am and relaxed among the caregivers. In a word: thank you.

Outpatient control examination with general anesthesia. The nurses and caregivers are top notch, very friendly and attentive. On the other hand, an anesthetist (apparently an intern) first pricked me twice on the top of my right hand, leaving the needles which a nurse then came to remove, before pricking my left hand to finally manage to the vein. Not good at all, we can say, and particularly painful. After the procedure, both my hands remained blue, swollen and very painful for at least 4 days. This is scandalous, especially if we consider the significant excess fees charged by La Protestante on anesthesia. Anesthesia alone costs more than €125, of which around €50 is reimbursed by the SS and €35 ​​by my mutual insurance.

I had to be hospitalized as an outpatient then in surgery in less than a week and both stays went very well. In the outpatient setting the nurses were very kind, attentive and funny (which is important in this kind of stressful moment). I was very well taken care of. For my stay on the 5th floor, everything went very well too! Thanks to nurse Catherine who was lovely to me, like a mother, who listened to me, made me laugh and took good care of me. Thanks also to the night caregiver who was very kind. Thanks also to the recovery room teams! And to the teams in the surgical theaters and the endoscopy suite, especially the nurse anesthetist who took care of me Thursday morning for my endoscopy, she really listened and was able to reassure me! I really felt good in the clinic. All the staff are kind and attentive, whether they are the admissions ladies, the stretcher bearers, the nurses, the nursing assistants, the doctors. If I have to have another operation one day, I would go back to the Protestant without hesitation! For once we see staff who are still human and smiling!