Thoracic discectomy in 94 Spine surgery clinics in Europe with additional parameter

From my initial contact with customer services, everything just flowed smoothly. From entering reception, having the tests and X-Rays, having the operation on my knee, recovering, and being taken to my apartment, then going through the rehab program. Everything has been worked out to run as smoothly as possible. The cars are there to meet you at the airport. They come every day and take you to the clinic and back to your place of stay. The drivers are all polite with lots of patience. I cannot praise Nordorthopaedics highly eneough. Wonderful service from all involved.

My GP was very sceptical when I told him that I was considering going to Lithuania to solve my knee problem. He immediately put me in touch with university friend who orthopedic surgeon. After a one to one consultation with him it became clear that private medical surgery in the UK (more specifically Scotland) was going to be very expensive with a minimal rehabilitation plan. I then contacted Nord through the "contact us" form on their website. Emilija phoned me the next day offering to answer any questions that I had. From then on, the process just seemed to happen. There was no hard sell or problems, just solutions! The medical team were very thorough about medical history, as they do not want anything to go wrong! I confirmed with Emilija, my date for surgery. My wife and I then booked the flight from Edinburgh and self-catering accommodation. One of Nord's drivers picked up us from Kaunas airport and took us to our apartment. From then on all transport was communicated by WhatsApp. We were collected for the pre-op check at the clinic. The X-Rays, blood tests etc were carried out incredibly efficiently with no waiting around. I was asked then to fill in all the forms and pay! On the morning of the operation, I was collected and taken to the clinic. I was shown to my room. I was to share with another gentleman who had had his partial knee replacement the previous day. I was prepared for the operation in a very professional way that I didn't even have a feeling of trepidation! The next thing I knew I awoke in the bed, with the sedation having worn off but not the epidural - very strange not to be able to feel anything below the waist! The first and second nights were fairly painful. The nursing team expect to be called whenever they are needed - they don't tend to check up unless prescribing meds or bringing food. The physio came round the day after the op for walking lessons on a pair of crutches, including down and up stairs. On day 2, another X-Ray and follow-up consultation with the surgeon confirmed my discharge; I was taken back to my apartment. I was able to walk to have some lunch on Liberty Avenue (the main street). For the next 15 days, I was picked up for physio, which included dressing changes and pain meds top-up if required. After 5 days, i was told to leave one crutch at home! within 7 days I was walking unaided, but did overdo it when my step counter logged that I had walked over 7km. The physio sessions are imperative for a smooth recovery. Mostly they are gentle and controlled, but can be brutal! The exercises are combined with cryotherapy, homework exercises and the use of icepacks. I would recommend at least 12 days physio. The journey home on the plane was less painful than the outbound one! 20 days post op, I am doing the exercises religiously. It is still sore at times, but certainly better than knee I left Scotland with less than 3 weeks ago. I drove my car on day 19! If you have any doubts, just look at the reviews and join the Facebook page! Good luck (although you shouldn't need it!)!

Before reviewing Nord Clinic, I wanted to finish at least 10 weeks of post-surgery rehab to see how I was doing after my total hip replacement in mid-September. I am walking much better, including stairs. The previous pain and problems are gone. I am back at the gym, and now planning without fear a hiking and mountain biking trip in New Zealand. My experience with Nord Clinic was vastly positive, with only a few very minor glitches. They lived up to their reputation on Facebook and elsewhere. Should I have family members or friends in need of the services which Nord Clinic offers, I would 100% recommend Nord Clinic. Now that I have recovered my mobility, I am realizing that the surgery is turning out to be one of the best decisions I have made in quite some time. As a final note, my stay for Rehab was at the Radisson Hotel -- which I can also recommend as a solid choice.

High quality service and very professional ad helpful staff.

super

Very professional service. Recommend for orthopedic medical visits

I felt I was in great hands from start to finish & very much appreciated the care shown. Everyone from the consultant, ward team & theatre team did their very best to provide fantastic care. The physiotherapists were also fantastic & really worked hard to get me mobile & discuss any worries. Having such a great, knowledgeable, caring & welcoming team really does put a very stressful situation at ease - The team at the Albyn is second to none.

Attentive and very friendly staff! I postponed my surgery for so many years and so glad that I did it at Albyn hospital. The whole experience was very smooth and professional. Wouldn't have minded to get pampered by the staff a bit longer. Thank you for the amazing experience!

All the nurses and other staff were really nice to me. Always making sure I was ok before and after the surgery. My only questions are about my surgery which will be discussed with my doctor in a few weeks. But overall I had a good staying at Albyn. Thank you.

I had there fundraisers opening my door and when i confronted him, he said oh i thought you wont be able to hear me. Since when did they have the right to open my house door? eastlondon area. Please advise your staff not to open peoples porch doors or any door if they dont answer the door.

Will you please remind your door to door salespeople whom I guess are students operating in Ripley Derbyshire that it is against Charity Commission regulations to pressurise people into signing up to donating. They have been targeting elderly people twice in two days now. By using high pressure tactics like this you are tarnishing the good works this Hospital does.

We’ve been harassed by GOSH representatives on numerous occasions now. They knocked our door THREE times in a single day. Once at midday when no-one was home, the second just 10 minutes after I arrived home from work (obviously stalking me), and the third at 8:30pm!! I’ve previously expressed my disinterest on donating to the charity, yet they continue to return to our property. If a property could be put on a sort of TPS these guys would be in some serious trouble. After speaking to neighbours, they had nothing good to say either (we have a community Facebook Group), some even said that the representatives were extremely rude and overly personal - one lady even had to leave her house because she didn’t feel safe! Times are hard enough and people certainly aren’t going to donate money to a charity that is being represented by such rude individuals. We’ve offered to give them some spare change as a donation but they insist on bank details. You can jog on if you think I’m going to be giving my bank details to some stranger at my doorstep. I’ll happily donate to charity but it will be on my own terms - not with harassment and peer pressure at my door. I wrote this review after GOSH decided to ignore my email of complaint. We’ve now opted to purchase a ‘no cold callers’ plaque to prevent them from visiting in future. If they choose not to comply and continue to harass us, I will be taking this further; perhaps even deciding as a community to set up a ‘no cold calling zone’ with the Local Authority if need be.

I have never felt respected and treated better as I was in this hospital as a patient.

I tried and failed to book an appointment for my daughter, trying to speak German, thought my German is not so good yet, I still have a certification for an A2 level. I have been told in a very rude way that I should learn to speak German before trying to book an appointment. This kind of people makes me vomit.

I had a big femur tumor which needed curettage and plate. I was recommended Prim. Martin Dominkus. I came from Romania for my surgery. The entire process went through flawless: communication, registration, preoperative examination, surgery, post surgery care. Medical staff is extremly organised but very calm. Extremely satisfied, can't thank you enough! Cheers to Station B1 team!

The Family Planning and IVG service is incredible, I recommend 100% Welcoming, smiling, attentive and open-minded care. I made an appointment for a contraceptive consultation and the installation was done the same day. I was also offered to do STI screenings directly and even given the opportunity to discuss it with the counselor/psychologist available in place. Highly recommended !

I think one of the best hospitals in terms of "gynecological emergencies", good care, less waiting and the staff is friendly. I met a gynecologist who took care of me really TOP. on the other hand the level 2 nurses, not all of them but the good ten that I had to meet who wanted them to explain my whole situation in front of everyone when it's not easy and they didn't care, I found their attitude quite a pity but really this hospital is TOP.

Very warm welcome at the nuclear medicine department, the nurses, doctors and receptionists are all very empathetic and smiling. What a pleasure to be cared for and taken care of like this when I imagine that it must not be easy for them every day. Perfect 👍

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

After a car accident I have been transferred to this hospital and I haven’t doubted for a second if I were in good hands. The doctors and nurses looked after me very well, from the first moments being in the ambulance to the last minute leaving the hospital a few days later. Grateful for the good care I got here.

Fast and professional service. The hospital seems very new and welcoming.

Everyone is very helpful, except for the Doctor who was constantly going for smoke breaks, not taking any time to analyse and completely missing my diagnosis.

The women from the reception are so rude and didn't even listen to what I had to say. I waited 30minutes for an invoice because the only person who can do that was on the lunch break. Also, the doctor who did the sonography which takes 2 minutes told me "it is what it is" after I told him that I have pain in the area that he checked. Never again.

I was staying on the 3rd floor in Confraternität Privatklinik for an ankle surgery last April. All went well, there were no difficulties. Before my stay, the accounting office was very responsive to all inquires. Nurses and doctors were helpful and always assisted me and my needs; they could fluently speak English. I was impressed by the quality of the food! All comes with a price, but that was somehow inline with expectations for a private clinic.

Went there for a knee operation. The receptionist was unwelcoming and rude. The nurse who took the firsr details seems to have been too tired at the end of his shift. Not only did he forget to bring dinner as promised but put some important derails wrong, e.g. that the right knee should be operated and not the left. After 2 nurses and a doctor all kept saying my left knee was to be operated it was really too much. The floor doctor put a needle for the iv which when the nurse tried to hook up was transmitting the liquid outside the vein - which is quite painful! When i yelped at the pain, and corrected for the x time that my right knee should be operated and not the left one, the senior internist doctor in the room said that i was provoking her (!) Another person came to put in the needle for the iv, and after puncturing me about 8 times in different places said he gives up and the aneastesist will hsve to do it at the OP theater. Honestly if the knee surgery was not an emergency (carthilage broke and fractures on kneecap made any movement impossible) i would have walked out. I have to say however that most nurses were kind and compassionate - however when mistakes are put in the system they seemed unable to rectify, which however could have had serious consequences. I gave this information on their feedback form - but there was no resonance. Since this happened during Easter i assume management does not care and the requested feedback was a waste of my time. No surprise that the final bill was inaccuracte. I will not go into this hospital again and do not recommend it.

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

I would like to thank the doctors of this clinic who operated on my father. It was a very complicated operation related to a cervical hernia, the work was performed at a high level. Operated by I.P. Kuriletsi, O.V. Shvets. and Polishchuk A.O. I want to say something special about Andriy Oleksandrovich, as he was our doctor who guided us from the first appointment to discharge. I have never seen such incredible doctors who do their work with such care and passion. He is very meticulous about everything, listens carefully to the patient and gives recommendations. Consults and answers questions at any time. Andriy Oleksandrovich Polishchuk is really a doctor from God who works according to his vocation. Separately, I want to write to those who write that the Moscow State University rents something somewhere. People operate, not walls, it doesn't matter where, the main thing is who does it and how. My father was operated on in September 2023 on the basis of the University Clinic, there is already a separate floor for the team of the Medical Center. The clinic itself is very wonderful, although of course you have to pay for comfort like everywhere else.

Today I was with my mother-in-law for a consultation at the center of neurosurgery in the city of Stryi. We are very grateful and extremely impressed by the professionalism, humanity and kindness of neurosurgeon Volodymyr Andriyovych Zakharko!

I had an intervertebral hernia and could not walk. Once in the hospital, Dr. Shvets and his team performed an operation and got me back on my feet. I now lead an active lifestyle and can walk again. I am very grateful to them, thank you very much for their work and attitude towards patients!

Good day. My name is Olena, I am from the city of Khmelnytskyi. I am writing my review in this format to show the REAL picture. On March 27, my mother was operated on in this center (brain tumor) by doctor Taras Stepanovych Gavryliv. To say that I thank him is not enough. Because he is a doctor from whom everyone should take an example. Responsible, tactful and, in general, professionally treats his patients and people in general. It has been more than half a year since the operation. My mother feels great. She speaks, she is not paralyzed as they told me in our hospital, as they told me in Kyiv. I will also tell you that I don't have a week without people contacting me to get some information, feedback. Because I understand the things that I myself had to go through. But in the center of Neurosurgery, everything is so well thought out, everything is so professionally selected that you fully surrender yourself to the doctor and are no longer afraid. I read a bad review about resuscitation. I do not know of such a case, I have not seen with my own eyes sloppy treatment of people on the part of the staff, and I myself, believe me, do not have a very good character!!! The doctors in the intensive care unit looked after the patients normally and professionally. I was even amazed, and I saw and heard the feedback of other people, patients. I was once given such advice that I would listen to my doctor with my heart. Так і сталося ! working from 8 a.m. to 10 p.m., doctor Taras Stepanovych also held online consultations late in the evening. And he did not pick up the phone, did not grumble on the phone, but on the contrary, gave answers calmly, answering questions, reassuring. Я дуже , дуже рекомендую цю клініку і свого лікаря . Я писала пост в фейсбуці на рахунок лікарні ,щоб люди знали що є таке місце де допоможуть , де не скалічать , де не стоіть питання перше - скільки ви маєте коштів ! я зверталася по місцю в нас в управління охорони здоров"я , з питанням - ЧОМУ ????? чому в нас не можна таке зробити всюди ????? в кожному місті !!! Чому в нас діє тільки коррупція . А питання о житті паціента стоіть на останньому місті . ? Я не бот , я не наймана людина центру Володимира Смоланки . Я - звичайний пацієнт . І дуже дуже дякую лікареві Тарасу Степановичу та його команді за спасіння моєї мами . Бо коли ще живі батьки, то і діти почувають себе - дітьми .

3 weeks ago, I came to this hospital for rehabilitation, but it turned out that it was necessary to perform a lower back operation and correct the mistake of another doctor. Thank you very much to Dmytro Serhiyovych Sikorsky and Oleksandr Oleksandrovich Yarty for correcting the mistake and taking care of me throughout my stay in the hospital. Thank you for teaching me how to sit down and try to stand up. Regarding rehabilitation, we can only wish for the best. While the head of rehabilitation is Kateryna Oleksandrivna Zinov'eva - I do not recommend it.

From the bottom of our hearts, we would like to thank the best professional in his field, MYTRIK IVAN IVANOVYCH, and his well-coordinated team for their true professionalism. Ivan Ivanovich is a doctor from God and a man with a capital letter. A huge thank you and a low bow for your work, patience and sincerity, for your golden hands and for a successful operation for my mother, who once again experienced the taste of life, namely walking on her own feet, without any help. THANKS.

Good treatment center. The doctors and medical staff are wonderful. They performed an operation on my husband and gave him back the ability to walk. My great gratitude. There is a minus, but it relates to the city authorities; parking spaces have not been thought out. This is some kind of horror!!! Parking is impossible. A line of cars along the road from stop to stop and beyond. There are no places for disabled people at all.

26.10. In 2023, I had an operation to remove a neuroma (neurosurgeons Kakaev A.M. and Stankevich S.K.), everything went well and I am very grateful to them, professional, polite and attentive doctors. All the service staff are good and know their jobs. Thanks to this center for its work.

The service staff is good. But neurosurgeon A.M. Kakaev and Stankevich S.K. butchers. All they have to do is cut up the wild boar and separate the fat from the meat. A neuroma formed at the suture of the ulnar nerve after neuroplasty, which caused pain in the fingers. At the consultation they said that it would not be a problem to remove the neuroma, it would not affect the motor skills of the hand, and the pain would disappear. As a result, the integrity of the nerve was compromised and the pain increased two to three times.

Went to the ER one Wednesday afternoon, around 13:30. The receptionist saw I was in pain and explained I had taken the wrong password ( you have to press "Consulta Permanente"). She helped me with that and in less than 5 minutes I was called and directed for treatment. Waited about 40 minutes and was seen by Dr. Ramon Maldonado Acosta. Very kind, attentive and in no rush. At 15:00 I was already home, having been to the pharmacy as well. The hospital charged 73 euros. I think it was well worth it. I was in a lot of pain & discomfort. Staff & doctor were really nice.

Amazing service. After going to Loulé public and then Faro, neither surgeons were able to get the foreign body out of my toe and I was told to leave it despite agony and not being able to walk. I attended Hospital de Loulé in desperation for a competent Doctor to assist and I was privileged to have Dr Ruben as my surgeon. What a genius! 1.5 hours from initial GP appointment, xrays and surgery and the extraction was a success. Amazing, wonderful staff and beautifully clean, calm hospital. Thank you everyone for my incredible experience.

Staff are very polite, but to get through to the Hospital on the telephone is almost impossible. The recording is absolutely a waste of time, if you listen carefully it says ‘your call is important to us and we have recorded your number and we will call you back’ They never call back so you try again and wait for them to answer, which can be over 30 minutes .

For more than 2 weeks I have been waiting for the laboratory results of my daughter who is less than 2 years old. “We will call you” was an important test since she has been there many times. Very irresponsible

very good hospital, helpful doctors, you have to wait longer for admission, but I still like it here.

Best Hospital I've ever been to. Friendly and qualified staff. Very Carina.

Have the findings checked by a second authority!!!! You can save yourself having to contact the patient service center. After a check-up appointment at the dermatological outpatient clinic at the beginning of July this year. received an incorrect finding. (The doctor was on the phone the whole time during the examination and while typing on the PC; so he didn't listen to me). I disputed the findings through the patient service center and pointed out everything that was demonstrably wrong. I was contacted by phone X times with various questions, but until November 27th. there was no completion.

Many thanks to the great team at B 3. Surgery 1. Here you will receive excellent support during your stay. Even though they all have a lot of work, they still make time for the patients. I would also like to say a big thank you to the surgical team - I was treated very well here. Thanks!

The sisters on the 9th floor made the stay as pleasant as possible. Special thanks to Dr. Eder who carried out the procedure. Her empathy and human nature made me feel safe and in good hands. Many thanks to everyone who looked after me.

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!

I've just had a stay in Goring Hall Hospital for a hip replacement. The surgery was a huge success, and the level of care from everyone has been second to none. The rooms are private and very comfortable, the nurses are all amazing, and then the catering service from Granny Vivian is the icing on the cake (so happy and friendly, and each course served individually to ensure the food is fresh and warm)

Sally and Stephanie were both very professional and very friendly. Treated me as a normal intelligent human being, which was appreciated. And the blood test was sensitively done!! Thank you I can’t see how to write another review! So am adding to this one. Had my hand surgery yesterday, and it was made almost enjoyable! Lizzie was great and looked after me without fuss. What can I say about Granny Vivian?! Everyone needs a Granny V. When I said how much I enjoyed her tea, she brought me 2 more (very welcome!) mugs. Just delightful ❤️

I've recently had a knee replacement at Goring Hall Hospital. Whilst on my stay on the ward I was served my evening meal by Granny Vivian from catering. What an absolute delight this lady is. So thoughtful and caring to the extent of bringing the starter out first and following with the main course so it didn't get cold. She had a wonderful smile on her face but still remained very professional in her service. An absolute joy.

When I first came to this hospital, I was unsure of it as it is very small, a little dated and the car park is tiny. I have visited on six separate occasions now and the thing that sets this hospital apart, is the people who work there. They are exceptional. Everyone is efficient, kind and goes the extra mile to look after you. Today in particular, Marble, a member of the nursing team, took such superb care of me, I’m incredibly grateful. There had been a mix up with my paperwork by the consultant team but it wasn’t an issue at all, she quickly resolved the matter for me, going above and beyond, to make sure I could have the tests needed and my journey wasn’t wasted. She took such lovely care of me and was incredibly kind. What I also observed was that Marble was showing a member of the front desk team how she was resolving the matter so that they knew how to help patients in future-this natural, on the job training, striving to help the current patient but also making sure all members of the team can help future patients is what makes the level of service in this hospital so strong. This hospital is now my primary choice when my insurance company refers me, purely based on the wonderful team and individuals like Marble who make each visit so seamless.

The staff were friendly and hospitable. Was a nice time though the wait was long they took their time to explain the reason why it was that way and it was understandable. Good and efficient service.

One of the very best experiences I have ever had (at the Sudbury Eye Clinic, Brent Community Ophthalmology Service) even when compared to private facilities. The reception and nurse staff are second to none. Starting with a 2 day reminder for the appontment to booking the follow-up. Very clear with the process and triaging, initial checks, etc.. My appointment with the surgeon and her explanations and support were brilliant. Excellent all around. Thank you!!!! Wish all engagements through the NHS were similar.