2 clinics in Brussels

Great staff, kind and helpful nurses. I have been going here for my diabetes since 2007.

One of the worst emergency services , regarding the waiting time. The emergency means someone needs an immediate medical care ,however in this emergency you have to wait minimum up to minimum two or 3 hours and get questioned several times for the same questions by medical students till you can see the doctor . Hope the management of this hospital do something about it

I’m super sad… because a middle-aged woman at the ivf reception staff seemed very unfriendly and racist… Maybe She thought I couldn't understand Dutch, but I could… My GP sent me here who wants a baby, but I don’t think I can visit here again… I hope she WON’T ruin Belgium’s reputation

We had an appointment of radiology. The reception lady is nice (and very patient even if my French is not good). The people I met in the radiology department are also nice. We arrived half an hour earlier and the waiting time was reasonable. The (paid) parking lot is not big but seems sufficient in the morning hours.

Horribly slow and uncommunicative emergency service, even if only to transfer you to another hospital because they have no free beds (that took literally more than 4 hours, 3 of which went by with no communication whatsoever by the staff) Ah! I forgot adding that small detail: not enough beds to hospitalize kids that need to!

We arrived with our 2yo at the Urgence and had a very good experience. They immediatly looked at her injury, cleaned it, send us to the responsible service where we were able to see a very helpful doctor only after 20min waiting. Total time we spent there was about 1hour - on a Saturday evening!

We arrived today via the emergency area, my 1.5 years old son fall into glass. We had to wait over 40minutes, I understand there is a waiting time, the real issue was the rudeness and lack of empathy of the staff, whom after we check how long it will take the answer was “the doctor will come, when he will come, the nurse checked and its not deep” it turns out it is deep, so much he will get operated in 4h. My feedback here is to train your staff, specially in the emergency area, where people its full of worry and stress, be kind and empathetic, next time it could be you on the other side.

Omg.. I just been to this hospital/covid test center and my jaw just dropped y'all. This place is so cool. Very well-organised, clean and just amazing 👏. Chapeau for all the employees 👏

Nice and friendly staff ( even ask you to use their first name ). competent doctors and nurses. You don't feel like just a number. Can be crowded at times and appointments therefore can run late. Nice modern and spacious rooms.

Long waiting time in emergency very rude hospital it should be little bit fast

Very nice and helpful staff.

Aight

Follow-up in day hospital regularly, the staff is very competent and always very friendly, very good service. I have never been disappointed by this hospital whatever the service or for examinations

Too bad we can't give a - zero they send the people on weekends knowing the meds are no longer available until 2023 congratulations to the rude people who work there but thanks to the students who are there and the cleaning crew who deserve an auplous

We were fairly well taken care of one Sunday evening in the emergency room by perfectly bilingual nurses. We still waited almost 2 hours, but it is normal for patients to be received in order of severity. Very friendly pediatrician.

You get appointment for specific time and then you are waiting at least 40 minutes!!!! Today our appointment was at 3:40 p.m. Now 5:54 p.m. and we are still waiting!!! And it's not for free!!! Bills they always sending on time. We are leaving in 21th century where medicine service is not only about doctor doing his job right (and this is also a big question), it's about careful and respectful attitude to the patients!!! I'm paying for service and deserve to get my appointment ON TIME. Didn't see worse hospital in Europe!!! Never again Im coming here

I visited Leuven as a traveller, and they were very helpful and fast. We waited no longer than 20 minutes to see a doctor and get blood tests. Thanks to the doctors and nurses for doing a great job.

All the people have different experiences in this hospital, but this hospital is known to be one of the best in Belgium. Of course, there are some ups and downs on how nurses would approach you depending on circumstances. My overall experience has been great as nurses were friendly and doctors was great (even there is a time when they do want to sketch out the worse case scenario just so you won't get disappointed if something were to happen). The hospital has 2 cafeterias to eat, one just nearby the entrances (great sandwitchs, pasteties and other stuffs for good prices) and it closes before 6pm if I am not mistaken. But there are other cafeteria which serves warm food besides salad and other stuffs, that opens til 8pm. The accessibility of this hospital is good (enough parking spaces and you can also take the buses from the train station, if you want to know the time table, you can find the live status just before the main exits or just go at the bus stop where big board are listed). Furthermore, they have stores for you to get gifts like flowers, stuffed animals, chocolates, etc. Or vending machines when all of the stores or cafeterias are closed.

Very good overall experience with the OB-GYNs and Midwifes

The address is not correct I entered to no entry and It was personal parking. I hope they not send me car fine because they have cameras

Really really bad Experience with this hospital. I had a visit, I told that I have card EKUZ ask also if I should give it them this later. They say no no i don't need pay anything no problem with anything. After TWO MONTHS they sended me a facture that I have to pay! Really dissapointed, never come here again. During visit with doctor they didn't check what is wrong only give me one pill that's all. Nobody answers the phone either.