Oops...

Great doctors, nurses are hit and miss. Sometimes nice and sometimes very mean. It seems they have very long shifts and it depends on when u catch them.. which is a shame. Treat ur nurses better or pay them more it seems their morale is low. Otherwise great healthcare.

There is no time management. An appointment is only for you to pay the charges. After that, you are at their mercy. Patients recommended jump the que and are seen beforehand. Staff are impolite, and there is no courtesy. As a fellow medical professional, I see a total lack of dignity and respect when talking to patients. The lady who did the ECG literally manhandled me and threw the report on my jacket. Bottom line, no one was smiling. Would rather go back to the UK for treatment. Paying for a low class derogatory service. Punctuality means nothing.

Taking appointment is completely useless. We had an appointment at 12:10 and we had to wait until 14:30. When you ask about when they are gonna take you in, they are making fun of you. Worst healthcare experience that we ever had. And we missed an important business meeting thanks to their irresponsible behaviour which cost us a lot of money. Never again!

I was sent here after a fall resulted in a deep gash in my chin. As a foreigner, I had no idea what was happening and waited a very long time. Part of the issue was that they had trouble comprehending that we were willing to pay cash. When I finally was treated, the doctors seemed quite competent, although quite young. I later had the stitches removed on a cruise ship and the wound has healed very well. The total cost, including an x-ray was $65. In the US, the service probably would not have been any better and the cost would have been 20 times that or more. Says a lot about healthcare in the USA.

For the first time in my life i wish to give 0 star review for the "best" hospital in Bulgaria. If you have been sent here it meena you are in dire need of medical attention. But with 3 people before me i have been waiting here for 3 hours..... things need to change bring more staff or increase the room capacity.

It is clean and I was accepted almost immediatly. However, the nurses were rude and their attitude was very unprofessional! They treated me and other patients like we work here and know everything and refused to respond adequtely to questions we had! I would reccomend for Pirogoff to not only update its look on the outside, but also to hire adequate personnel.

The experience of getting an implant in the clinic was amazing 😍! They payed a lot of attention to me and my healing progress! The staff is very professional and kind. I thought it would be a painful experience but I was proven wrong by the well trained staff who made the procedure painless and quick. I am glad I chose this clinic!

Very good service, very friendly and knowledgeable staff, great treatment (pain comes later ...)

Disgusting clinic. I needed to put a seal on the front. They made it larger than the neighboring teeth and uniform yellow in color, it was noticeable even from afar. When I expressed my dissatisfaction, the doctor said that the filling really turned out to be of poor color, since their clinic specializes in implants, and not in decorative work. When I asked to return the money to me for this bad filling, so that I could do it in another place, they offered me a refund, but after the filling was cut back. That is, I will have to walk with half of the front tooth and wait for another dentist appointment!!

We are only satisfied with Dr. Voycheva. With her, my son is as if he has never been to the dentist. She is always smiling, responsive, explains, etc. Responsible and accurate - a true professional and person! Congratulations!

Personally, I am extremely disappointed with my 2 visits over the years to Dr. N. Voychev. I received an arrogant attitude. When asking a question more than once because you didn't understand, you end up getting "I told you, how many times do I have to repeat?" in a cracking tone. It does not explain what is being done and why. After placing a tooth filling at home, I find that the caries are not properly cleaned and the tooth is not actually healed, for which I have paid, but in reality it needs to be done again. When making a front tooth with photopolymer, it was not well lit and now it does not fit well aesthetically. Tore down an old seal made by him, described in the card, etc. , and when I told him, he replied, "well, I don't know what was there, but now there is a hole", seriously? The only good impression is made by his current assistant, who is extremely responsive and kind, and I wish her to keep these traits and bring them to her future work as a dentist. Dr. N. Voychev may have been or is a good dentist with other patients. Maybe the years of practice are already weighing on him or his spark to prove and passion in what he does has diminished. I know one thing, my teething did not happen in a day. I visited his son 2 years after that comment. A tooth that N. Voichev wanted to pull out, his son fixed it. A tooth that N. Voichev did turned out to have caries because it was not properly cleaned 3rd, upper. Then his son, when he saw my health card and that I had been with them, started to keep this fact quiet. The anterior front tooth, which was not aesthetically pleasing, was properly repaired by his son. Why didn't they do it like that from the beginning, but I actually had to pay twice for 1 tooth. Now I have to fix the third upper one again, because of sloppiness. Apparently, when they hear about additional insurance and … Horror. His son is still more capable

My assessment is for Dr. Voycheva. The other doctors did not treat me. My impressions of her are that she is competent, well-mannered and well-intentioned. I was always put at ease during and after an examination or treatment, and I was left with the feeling that she did an excellent job.

Excellent doctors and other medical staff. Clean modern facilities. Can be busy so be prepared to wait unless it's an emergency. Access by bus and metro (medical University stop)

literally dont go to this hospital, you will regret every second. im an addict and i got called a attention seeker, and the doctors dont listen at all, truly some of the most stubborn people ever

The psychiatry clinic's day care facility is very good.

Reception is a disaster be careful. Receptionist took me to doctor???

Very clean hospital. Went for a colonoscopy today and everyone was very nice and helpful! Doctor Georgieva is very kind and understanding! The only downside is the long wait for the examination. The whole thing took 6 hours and the exam itself is 10 minutes. But still, I'd rather wait and be treated with kindness and respect!

Horrible experience. We are waiting 2 hours already for a simple 5 min surgery. I don't even know how much more it would be. Nobody tells you at least an estimation. Too bad for the good interior. Do not go there!!!!