from Amine Sanhaji
September 23, 2023
I initially went there for increased sensitivity in my teeth. This is the opposite of what anyone can expect at the dentist, considerably high prices, i am even wondering if they are real dentists, no eye protection(i could not even breathe or open my eyes during the procedure(he made an injection that was painful for 3 days(painful injection site and I got numb for 5 hours afterwards), dentists go to the bathroom between anesthesia and procedure to pee then touches your mouth, dentist doesnt speak english, he asked me if I am in pain, and then started drilling, my tooth was healthy and he started to perform a root canal, which was unnecessary. He did not even completed it, he drilled then used temporary filling and gave me an appointment after 2 weeks despite that there is no infection !!!! Also nobody informed me of anything, when he finished his work(5 minutes) he told me to go to the reception to figure out what happened so the receptionnist had to explain to me that he did a root canal and that I need to pay 12,000czk, 3 meetings and no infection. In fact the receptionnist was the only kind person and she even tried to get me another doctor just to explain to me what happened
Now after 1 week, the temporary filling got loose I am in excruciating pain and I can't do anything, he left my root canals opened because of lack of time( i had the appointment at 4pm, arrived at 3h45 and got admitted at 4h15, intervention went from 4h25 and 4h30), it litterally took 5 minutes, and I was in shock afterwards.
This year I spent more than 50k czk on my teeth, and I AM REALLY STUCK!
I am frankly tired of these supposedly 'czech dentists' who think they know better than anyone, is this how the medical field looks like here? Expensive and unefficient, what a shame, do not get impressed by their hardware, lasers, they dont use them, I am loosing my second tooth in 3 months and they were perfectly healthy before going to the dentist.
Cash machine.
ALSO, IF YOU READ THIS COMMENT, Run!
from Lidiya Lutsenko
February 10, 2023
The first time I came to the clinic the doctor treated my tooth well. That’s why when later I had issue with another tooth I came there again. But unfortunately the doctor who did the procedure (plomb) first time was not working there anymore and I was very unlucky to be treated by another doctor (Kazakov).
First of all no X-ray was done to check my tooth, he just put the plomb. After some time the tooth started to hurt more and more so I came again and he said (after the X-ray) that the nerves should be removed (sealed). He did the procedure. Later on I started to have again issues with the tooth. I had fistula. So obviously I went there again. They tried to open the tooth and roots to treat and re-do the procedure (reseal). It was very long process. There were no necessary instruments to re-open the roots and I had to wait while they were ordering them. Then, finally, when the I nstruments were there they could not reopen the roots, it was painful, no microscope was used (not sure if they have one, at that moment I didn’t know that it should be used in such procedure). Everything was done manually there were no special instruments which are helping to open sealed roots. In the end the doctor has invited another doctor to do this. Somehow they managed to open roots and put medicament and again sealed the roots and tooth.
Unfortunately, I started again to have an issue. The tooth wasn’t hurting but when I touched it I felt some discomfort.
I didn’t want to go to this clinic anymore, as it was obvious that they don’t know what they are doing. I went to another clinic to check. And on X-ray it showed that in my root there was an instrument left by the doctor and it’s started inflammation. And they didn’t even said me that the instrument has broken and it had to be removed. Obviously, they couldn’t do it because they don’t have required equipment and I doubt if they even have experience to do this. But if they would not hide this I would rather go to another clinic straight away and treat it properly. But now after more than one year I have to treat the tooth again. I just hope that now another doctor can save me the tooth. And yes I spent in Artstom ~ 10k, and now I need to spend much more.
I totally agree with all the comments about smoking, rush and that doctor is not sensitive, did not explain anything and even more hid
that I have broken instruments (they were 4 pieces there!) in the tooth.
Definitely, I can’t recommend this clinic after such a terrible experience. Maybe it depends on the doctor but I would not play roulette.
I hope that my comment will help someone and save from such an experience which I was unlucky to have there.
from Lidija Marija
October 29, 2022
Last summer, we traveled from Croatia to Prague on holiday and unfortunately, even before the trip, problems started: inflammation of a previously treated tooth, which was repaired with antibiotics. During the trip, two more teeth became inflamed.
It was a huge relief when I found out that I could be admitted to the Artstom clinic. Luckily my dentist from Zagreb sent me an ortopan. It took three visits: the endodontic treatment of the necrotic root canal (tooth 5) and extraction (tooth 8); and then the holidays truly began!
I can wholeheartedly recommend the dentists from the clinic, for their professionalism, kindness, excellent communication, cleanliness of the clinic, as well as reasonable prices. I am grateful from the bottom of my heart that they helped me!
