1 clinic in Ostrava

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Super🌞☘️

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

After the first night, I am devastated. The mattress is too soft and the pillow is very soft. For the price of a good hotel, one feels completely destroyed after a night. But very nice staff.

Beautiful premises do not make a hospital. Orthopedics/surgery unfortunately wrong, wrong diagnosis, then long appointments, unsuccessful operation, need for reoperation, indifference, without reflection and trying to find a solution. The patient is only a means of payment for procedures, the more the better, but we did not find quality care and treatment / client approach here...

Super!

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Although the building itself is old and a bit grungy, the doctors who saw me were very friendly and supportive! I have never had such a positive experience before in an emergency room!

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

She was scheduled in this facility for arthroscopy of the right knee by MUDr. Lashes. I am a patient with severe sleep apnea / diagnosed according to medical reports on 04/23/. Since I am also being treated for Parkinson's disease, I had with me a recommendation from neurology to perform ASK under epidural anesthesia, which according to the Anesthesiology Questionnaire should be possible in this facility. MD Nutsosová, who admitted me, wanted a mask for the CPAP machine/ machine for the treatment of sleep apnea/. I received the CPAP device the day before the surgery and did not have time to try it out. According to the anesthesiologist, it would be necessary for postoperative care under general anesthesia. When I informed the doctor about the recommendation from neurology to perform the procedure under epidural anesthesia, she did not answer me. Her behavior was completely unprofessional in other ways as well. She told the anesthesiologist on the phone that I was fat and that I had a nerve stimulator/ I have a neurostimulator for Parkinson's disease/. So I was discharged home with the promise that the same day. the husband will be informed of an alternative date for the operation. This did not happen even the next day after the emergency from my husband, we were told that the alternative date will be communicated to us only on 2/5/23. My loss of trust in this facility is so great that I canceled any alternative date of ASK in Malvazinky. I'd rather arrange the surgery elsewhere.:-(

I visit the rehabilitation pool here, the reception staff and physiotherapists are nice, professionals.

Staff and accommodation very nice! That's why I give 2 stars. Everything was ruined by the attitude of the young doctor, her lack of interest in the patient and rude behavior. There was no interest in helping the patient to recover...she probably missed the Hippocratic oath..

Many thanks for the professional and human approach to the entire department of 02 surgery. You prove that even a stay in the hospital can be pleasant. Once again, many thanks.

I thank Dr. Novotne for an excellent operation..🙏🍀 to the entire operating team. Anesthesiologist Dr. Korz. and to the lovely nurses in the hospital room. and the surgical ambulance, under the leadership of the excellent Mr. Šimonik, the primary care officer...for exemplary care...professionalism and empathy🍀🌹I wish you beautiful holidays and lots of satisfied patients. Leona ❤️

We needed a kidney ultrasound for a kidney donor, Třebíč refused to order us 🤔 I don't understand the request form from IKE, Mostiště great approach and the ultrasound was done within an hour 🙏 I also have great experience with the laboratory.

SKIP THIS PLACE! Hospital with old school doctors who see the need to question you inappropriately and then chastise you for coming in after hours with “nothing major.” The attitude in this hospital reflects a pre 1989 mentality when staff were unaware that ever patient is PRIMARILY a client! Go somewhere else; anywhere!!!

Omg! After living in CZ as English speaker for almost 3 years, I finally found the best hospital here. I was here mostly at the cardiology department. Most of the nurses can speak English. Even if they are not, they still try to communicate with you. And ofc, all doctor can speak English. All of them are so patient, nice, and friendly. I was super surprise that I had some chitchat with some nurses during the waiting times. The waiting time is logically make sense. I can simply say, they love their jobs. I can’t recommend anywhere else rather than here :) Best one 😊

Waited for 3 hours. I believe I have Giardia or some other parasite in my stomach after traveling in Peru. He looked me straight in the face and told me he didn’t know what a parasite was… even after explaining everything very clearly. The guy at the payment desk easily understood and understand but not the doctor?! Haha!! Can’t to go back home and see an educated doctor

I had a gastroscopy in this clinic and it was perfect. I didn’t even feel any discomfort, everything was done accurately, professionally and fast. Staff is very friendly, calmed me down during the procedure. I was able to watch my stomach on the monitor :)

gg

Ok