Ankle osteoarthritis treatment in 3 Orthopedic surgery clinics in Pilsen

Try taking the elevator to the 10th floor at OCHNÍ.... You wait 10 minutes for the elevator. One then arrives full of Ukrainians, and in the other they transport the patient from the hall to the ward. After another 15 minutes of waiting in the green zone in front of the elevator (so that the elevator would even know that I would like to go up), I preferred to walk up the stairs..... Terrible 🤮

When you enter, leave all hope. This is one of the most desolate hospitals I have ever seen. I went here with my kid who had a medical letter for an infectious disease and needed antibiotics. The receptionist started bullying me because I couldn't speak Czech well, so she basically sent me home. I started yelling back at her and some other lady there told me to stop yelling because she felt offended by me. I told her that she could take her offence and shove it. I pay taxes here and I demand to be treated humanely. Eventually we got into the emergency where one nurse took off with my phone to show doctors there the email from our doctor. Then she made us wait. Finally, another nurse came out and helped us register. The registration lady was nice. We went to section C at 1st floor and the people there were polite. We finally learnt we actually had to go to another hospital. To sum up, if a car crushes me in the street and the ambulance wants to rush me to Lochotin hospital, I prefer to be left to die in peace, rather than deal with such people again.

Went to the emergency room because I had some infection or allergic reaction on my lip and they told me to come back in 2 days because the right doctor isn’t there. What kind of emergency treatment is that? Also they don’t speak any English what makes communication extremely difficult..

If I were to evaluate the surrounding area and the outside of the hospital at the moment, it looks like a battlefield in terms of repairs and modifications, but the hospital itself is more important 🏥, and I already evaluated it once and my evaluation has not changed, i.e. I will never allow it to go to the FN, great doctors and, of course, nurses, with whom my patients communicate first. Above-standard care, just great respect and admiration for me. Thanks to all the medical staff 👍💐👏👌

I want to thank one-day surgery for the care during elbow surgery,, 👍🏻,, the attitude of the doctors is great and the nurses are amazing,,💯💯💯,, nurse Michaela Bulínová is simply the best!!!,, thank you for everything,,♥️😍🤗,, I hope, that the review will reach her,,🙋🏻‍♀️😉👍🏻😃

On July 4th, emergency admission.. we come with our son (16 months), he was bleeding from the head after a fall at home. First comes the queue lady, very unpleasant, she didn't even know how to buzz... then we sit in the waiting room, wait for 2 hours - I'm reminded of a one-year-old child with a head injury! Even the staff (probably the medical brother) found it strange that they still didn't take us!! And finally a Ukrainian woman came, she knocked, and let them take her right away, that she has a stomach ache, and they? They took her because, after all, the glory of Ukraine.. a mockery of Czech citizens and especially children.. UK is always preferred🙏🏽 I only give 1 star because of the attentiveness of the gentleman. I DO NOT RECOMMEND!!! We called Mulac's hospital, and despite the fact that they only treat children from 3 years old, they told us to come if they would leave us waiting like that with such a small child!!

A complete shock! For the planned procedure, instead of the morning, only at half past two, discharge instead of between 4 and 6. And when I asked where it was, the nurse told me that they didn't have a schedule for us

We came with my son with a broken leg and the nurse told us that we should have come in the morning and that we would have to wait for 2 hours but there was no one in front of us so I don't understand why she made us wait so long with the child!!!!! I do not recommend the surgical nurse at all!!!

I do not recommend!!! Sonography visit, unpleasant doctor, sono of the entire abdomen done in maybe a minute. Considering that a person comes to the doctor's office with a little apprehension, I would expect a more friendly approach. No one said a word about the examination. They forced me into the waiting room, after a few minutes they shoved a piece of paper into my hand and slammed the door. It was my first visit to this hospital and never again!!!

I do not recommend Dr. Monika Linhartová. You come to the doctor's office and you have the impression of her, what do you even dare to bother, unsympathetic. She completely ruined my whole view of the clinic, so I will have the operation somewhere else, where they have a different approach. I work in the healthcare industry, and I haven't come across this, I don't understand how they can employ her like that.

I had an appointment at Mr. Kříž's orthopedic office, the fact that I waited another hour after the appointment time is really a minimal problem. After arriving, the doctor wrote not even one third of what I told him in the report and that he left out big details (among other things, the fact that I had already completed laser therapy and the problem returned after 14 days !!!). He examined my problematic ankle and Achilles tendon, saying that a sprained ankle can hurt for six months and that there is no swelling, no pain, and neither does the Achilles tendon. He didn't send me for an X-ray, x-ray, anywhere, and he said I can slowly start lifting weights. Of course, it didn't seem like it to me, I had the problem for over 4 months at the time, and minimal exercise in the form of a longer walk was not possible without pain. I made an appointment with a specialist elsewhere, and wonder of the world, the ligaments in the ankles were already fused but they were torn, the ankle was swollen because it was filling with water and there was a small inflammation in the achilles, which was still causing quite a bit of trouble. So it is really sad and outrageously rude at the same time that they allow themselves to treat patients like this at "Pírkáča"! You still really feel like you're a nuisance there! I don't understand what we pay health insurance for? To imagine, if I were stupid and followed the advice of Mr. Dr. Kříž and started with loads, I would definitely renew the whole problem and with great certainty make it worse. So really no for me, I actually don't even understand that for orthopedists it's probably an acute condition, until when you can't walk and only after that they may examine you a little longer, but to discharge the patient and not even send him for an X-ray when, among other things, he fell down the stairs is really a great approach. Thumbs down and never again! I am wiser and I have understood that I will not set foot in such a sloppy workplace again for anything and I will look for specialists who will not only accept you faster, but will really examine and offer comprehensive treatment! And unfortunately I have to give one star to let the review go on, otherwise I wouldn't have given one!

Super!

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.

Specifically surgically, I only take my hat off to everyone I had the honor of meeting, from the doctors, nurses to the support staff, all of whom have my admiration and a big thank you for everything Mirek Kvítek Brno

Very nice, small hospital with very friendly staff. The equipment is nice, a large bathroom and toilet. I was here for surgery for almost a week and it's a shame that they don't behave like this in all hospitals. There are very nice doctors here. Nurses and paramedics are human, helpful, willing, kind and full of humor. Thank you so much, you all made it much more bearable.

Many thanks to Igor Šimoník, head of surgery, and the entire department for a pleasant stay, a truly humane approach. And for an excellently performed operation.

As a foreigner travelling to Prague, this hospital was very helpful. When I got there, the foreign reception was closed and it was hard to communicate with the late at the emergency. Once I was admitted, the doctors and nurses were very competent professionals during my 3 days stay there.

SKIP THIS PLACE! Hospital with old school doctors who see the need to question you inappropriately and then chastise you for coming in after hours with “nothing major.” The attitude in this hospital reflects a pre 1989 mentality when staff were unaware that ever patient is PRIMARILY a client! Go somewhere else; anywhere!!!

Omg! After living in CZ as English speaker for almost 3 years, I finally found the best hospital here. I was here mostly at the cardiology department. Most of the nurses can speak English. Even if they are not, they still try to communicate with you. And ofc, all doctor can speak English. All of them are so patient, nice, and friendly. I was super surprise that I had some chitchat with some nurses during the waiting times. The waiting time is logically make sense. I can simply say, they love their jobs. I can’t recommend anywhere else rather than here :) Best one 😊

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.