Ventricular tachycardia (VT) treatment in 2 Cardiac surgery clinics in Helsinki

Appointment does not answer or call back. The customer is left waiting for a callback that never comes. Email is not answered. Websites are confusing. The service manager's attitude is condescending, patronizing, inferior and unprofessional. We already know in advance and without consulting the customer, what the customer's business is. Shockingly bad experience. The basics are missing. Postscript 31.8.23: It was particularly unfortunate that even the relevant customer feedback was not handled properly and honestly towards the customer, but the course of events and the facts were distorted. Greetings to Katri Raven. Postscript 2.10.23. I made a reminder about it, but I didn't get an answer. Unfortunate. The matter now goes to AVI. The real quality of operations can be seen in the professional and customer-oriented handling of complaints and reminders. The service promises on the Heart Center's website are empty.

Does not answer the customer's calls and inquiries. Really bad and rude service. I do not recommend.

As a native English speaker, recently moved to Finland, I needed to find a doctor and hospital that I could communicate with. The Heart Hospital's staff is extremely welcoming and professional. The hospital itself feels safe and puts you at ease from the moment you walk in. Coming to a hospital is stressful, but the staff and office environment is excellent. The doctors, especially Dr. Jussila, are experts. I have never met a doctor more professional and kind and comforting. The entire experience with the Heart Hospital has been outstanding, the care is world class!

I have received good care there.

Thanks to Jenna from customer service for the customer-oriented work.

I received a back pain relief massage from physiotherapist Petri Salose. He also promised to ask the house doctor for a painkiller prescription. The care is really commendable, because the next morning Petri called and asked how I was doing. He also arranged a new time, so that I can get in shape before leaving for the fall trip. I warmly recommend: effective and professional treatment. Thank you!!

A big hospital. Experience only in a maternity hospital, laboratory and emergency room. The premises are clean and there is also an R-kiosk inside. The service has been good so far. Paid parking is a shame. Of course, there is a puck court nearby, if you feel like walking the couple of hundred meters. The bird's song is a fun detail that is made for the door.

Hey! I was a client at Nova in the heart department and at TAYS heart hospital for surgery. Yes, there is high-quality healthcare in Finland.

Long waiting times in the emergency room. The nurses don't even come to ask how you are :(

As a dog hospital, it's probably the best.

Thank you for the good and safe treatment.

A wonderful group of people and a very helpful environment ❤⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐❤

Mother's treatment was transferred here from Turku a couple of years ago (pacemaker pkl and heart pkl) The level of treatment rose to a completely different level.

Good health care

Mostly positive attitude. Good health care.

The best

Very good place, really nice and very caring. And the reception very nice 5/5 I recommend.

The whole care team is really friendly. At the same visit, Kati, Teo and Petteri took care of me. Everyone was reliable, professional and kind. I really felt that I could trust them, even if I was nervous. You could have almost fallen asleep during the tartar removal, the feeling was so peaceful in Kat's capable hands. Teo gave a clear assessment and suggested a professional solution, and he understood my situation very well in the tensions related to the removal of wisdom teeth. The removal of two wisdom teeth, one of which required surgery, did not hurt or stress me at all, as Petteri told me where to go the whole time, and together with Kati took care of my well-being. I will definitely come again! I felt really good. Special thanks for the aftercare of the removal operation. The nurses called the next day and asked how the healing started, and if there were any questions or if there were any pains or problems. It didn't hurt to remove the stitches either. The pits healed quite well, despite the severe hook roots. Edit 02/2023: Make-up boy at reception again at Hampaasi clinic. At the weekend, to my horror, I discovered that my back lower molar was chipped, a good piece came off. One of my worst fears is that a tooth will crack! I got an appointment for Monday morning from the website, this time for Johanna's treatment. Although there was no pain in the chipped tooth, the procedure was performed under anesthesia, so that pain would not come as a horrible surprise during the operation. I got a really good place to replace the chipped one, it doesn't feel strange in the mouth at all, and now 21 hours later I hardly remember the whole thing. What a great team at these clinics!

Teo and Petteri and their nurses are very professional and friendly. I had two implants put in there and numerous other procedures. I had a couple of damages, but Teo repaired them with his first-class expertise. I highly recommend.

Its so far away it should be moved to kalasatama or sörnäinen for people who live in east helsinki gakes 1,3h to get there its a waste of time

Friendly and professional service. I had some questions and they were answered and the dentist have some recommendations based on them. Very nice visit.

I probably never had a bad experience with dentists in Helsinki (I had tens of appointments over the years in different clinics). And this is the first time I am writing a review. This time I simply wanted to. Earlier today I had the nicest treatment experience. Dentists, Janica and Anna-Karoliina, were very kind, attentive, and the service was just the top notch. Thank you! Five stars out of five from me. Highly recommend.