Ventricular septal rupture (VSR) treatment in 1 Cardiac surgery clinic in Helsinki

Appointment does not answer or call back. The customer is left waiting for a callback that never comes. Email is not answered. Websites are confusing. The service manager's attitude is condescending, patronizing, inferior and unprofessional. We already know in advance and without consulting the customer, what the customer's business is. Shockingly bad experience. The basics are missing. Postscript 31.8.23: It was particularly unfortunate that even the relevant customer feedback was not handled properly and honestly towards the customer, but the course of events and the facts were distorted. Greetings to Katri Raven. Postscript 2.10.23. I made a reminder about it, but I didn't get an answer. Unfortunate. The matter now goes to AVI. The real quality of operations can be seen in the professional and customer-oriented handling of complaints and reminders. The service promises on the Heart Center's website are empty.

Does not answer the customer's calls and inquiries. Really bad and rude service. I do not recommend.

As a native English speaker, recently moved to Finland, I needed to find a doctor and hospital that I could communicate with. The Heart Hospital's staff is extremely welcoming and professional. The hospital itself feels safe and puts you at ease from the moment you walk in. Coming to a hospital is stressful, but the staff and office environment is excellent. The doctors, especially Dr. Jussila, are experts. I have never met a doctor more professional and kind and comforting. The entire experience with the Heart Hospital has been outstanding, the care is world class!

A big hospital. Experience only in a maternity hospital, laboratory and emergency room. The premises are clean and there is also an R-kiosk inside. The service has been good so far. Paid parking is a shame. Of course, there is a puck court nearby, if you feel like walking the couple of hundred meters. The bird's song is a fun detail that is made for the door.

Hey! I was a client at Nova in the heart department and at TAYS heart hospital for surgery. Yes, there is high-quality healthcare in Finland.

Long waiting times in the emergency room. The nurses don't even come to ask how you are :(

As a dog hospital, it's probably the best.

Thank you for the good and safe treatment.

A wonderful group of people and a very helpful environment ❤⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐❤

Mother's treatment was transferred here from Turku a couple of years ago (pacemaker pkl and heart pkl) The level of treatment rose to a completely different level.

Good health care

Mostly positive attitude. Good health care.

The best

Very nice and friendly doctors will brief you nicely and advice you for future treatment...Dr.Ismael was very friendly and advised in a professional way.

A good looking place.

The greatest healthcare experience I've had since moving here. The doctors and nurses were comforting through my eye procedure, much more than I had expected.

One of the top centers in orthopedics and sports medicine. Professional doctor's. Doctors understand the importance of a quick return to normal life for each person.

Dentist Dr Riikka Vahtera and her team are very nice, kind and professional. The clinic’s facilities and instruments are top notch - the most advanced I’ve seen in Finland, Canada and the UK. I would definitely recommend!

I have been to the dentist. For one filling I payed 300 euro! I know that the dentist work is expensive in Finland but that’s absurd! (One simple cavity filling!!! And it was not even a very great job done) Besides that, I payed 150 at the cash counter and then I received one more letter in which I was requested to pay 150 more because they forgot to add the doctor fee!