Thyroid nodule treatment in 1 Oncology clinic in Clermont-Ferrand

Extremely negative experience, after having traveled more than 100km and 3 weeks of waiting for an appointment scheduled for December 4 at 1:20 p.m., for possible breast cancer, I learned on the spot that it had been brought forward to 9 a.m. without being informed . Despite the advance of almost 30 minutes for each patient, the two doctors present categorically refused, without even coming or apologizing to carry out the planned examinations. Probably a golf course or a houndstooth hunt planned for 4 p.m.??!!!. No consideration or humanity on their part. So I stay with my anxieties and my doubts until a possible another appointment.

Hospitalized for 5 days for an operation, everyone was charming, caring, very caring. Thank you all

Very nice staff the doctor and teacher very attentive put us in confidence little disappointment for the toilets of the reception not clean and only one in service

RIP King Kester 👑

People on whom medicine would have given up a few years ago, or even a few kilometers away, have a very reasonnable chance here. The hospital is second to none in interventionnal cardiology and some of the procedures in which they specialize can only be performed in a handful of hospitals around the world. They are the only hospital in France which can perform pulmonary endarterectomy. I know these facts first-hand, for having had relatives and close people being successfully attended there for life threatening conditions.

My best hospital experience so far - top surgeons and fantastic staff

New to the institute, I am reassured to be treated there. People who listen, full of gentleness and kindness. Returning to these places is quite anxiety-inducing, but when we see how we are welcomed there, we take these moments with more lightness.

The Bergonié Institute is truly at the top on all levels. A wonderful organization, which allowed me not to stress about making appointments. These are grouped together on the same day given the distance from my home. Every department I have been to I have met caring, smiling, gentle and professional staff and let's not forget to say very competent. Top anesthetist and surgeon, thank you.

What to say ? Extraordinary, attentive and competent... just yesterday, I was there; my surgeon, my nurses are more than "on top" of gentleness, smile and everything... if you have serious health concerns, this is the place... if my surgeon retires at the end of this year, I will think of her very much because she is sublime and she deserves "a little" rest - What skill! Thanks to them all.

Today we visited the allergy department with our child. I really liked the service. The doctor spoke very nicely with my child. The inspection was good. We did an allergy test. Everything is fine and I'm very happy😊

My husband received wonderful care at A&E and intensive care after experiencing a heart attack on holiday last October 2022. Speedy treatment and attentive nursing while in CHU for two weeks prior to repatriation to the UK. Could not have had better treatment. A huge thank you to the doctors and staff who looked after him. We are very grateful.

My brother Christopher had the most excellent care in accident and emergency for a pulmonary embolism. I know he is very grateful to the drs and nurses that night. They were kind caring and amazingly speedy to diagnose and find a medication. Compared to the normal experience in the U.K. the French system that night was incredible and they also called him back for a check up in a week, again with an amazing dr so sympathetic, that would be two to three months in the U.K. The staff treated him with dignity and compassion. A massive thank you to all there

Living in the Paris region, in March 2023 I performed a colonoscopy at the Clinique Ste Marie (Cergy) revealing the existence of a non-cancerous polyp in the rectum. In April 2023, I contacted Doctor Mourregot at the ICM for a second opinion. The ICM then diagnosed me with stage 3 cancer. Everything is accelerating! Chemotherapy treatment (3 months) accompanied by chemoradiotherapy (1 month) are implemented. To date, I would like to share my experience with anyone who has questions about the care provided by the ICM. I was very well cared for, very well surrounded by a team of competent, professional, thoughtful, attentive and above all attentive doctors, nurses and healthcare staff. I responded very well to the treatments offered. I have complete confidence in this healthcare facility. Good luck to all sick readers and your loved ones but don't hesitate to seek treatment in this establishment! Olivier LALEU

Follow-up and surgery in the context of cancer. Serious and respectful institute. The oncologists, dct fabro and dct quesada, referred me to the surgeon, prof. Colombo, a human professional and very attentive. Intensive care department with little care, same kindness once in the surgery department, apart from the head of department who should be avoided, and who could benefit from training in empathy. Despite this, I remain satisfied and grateful to the institute which has my full confidence.

I was followed by the ICM. I have never seen anywhere else the interest they show in their patient. Everything is coordinated planned. The staff is extremely empathetic, kind and attentive.

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

Do not go here if you don't speak French. And also if you don't like being made fun of by the staff. They're not nice folks.

Barely any staff spoke english, some were even annoyed when we mentioned we only spoke english. Waited for 3 hours in the emergency department only to be sent somewhere else. Don‘t bother!

We visited Emergency of this hospital. As we don’t speak French we were treated like prisoners. Hospital staff including doctors pretended like they don’t understand us. My wife came from a different hospital where she was initially admitted but only received very basic care because this one is accepted by our insurance. Despite having severe abdominal pain she was told that she will not be given any attention and she must go back to the original hospital. Doctor Jessica Franchitti was extremely rude to my wife and shouted to her to leave. Nobody ever treated us this way, especially in hospital. We had no choice but to leave and spend a day in a hotel hoping that the abdominal pain will get better. After we got back home my wife was immediately accepted to hospital to do hernia surgery.