1 clinic in Pierre-Bénite

My opinion does not concern the staff, who must suffer as much as the visitors. Very complicated access, "maze" badly indicated, with bumps and other speed bumps everywhere, perfect for a pregnant woman, there are incomprehensible arrows off, but no indication for the visitor parking lot. A disaster, not to mention the work at the moment. A good reflection of our French medical service. The interior of the hospital (maternity side) is very dilapidated, it does not make you want to be butchered inside.... And all this beautiful system thanks to our taxes 😊

Arrived at the emergency, a young man at the reception asks us what is going on, but half listens by cutting off the floor twice as he asks what is going on. An endless wait, even to give medicine so that the pain goes away a bit! The nurses are just disrespectful and we lack knowledge. I don't mind that people are not tender with but we are not animals we are patients who come looking for answers. It is intolerable to ignore patients like this and respond with such contempt. I understand better today the reputation of this hospital. Paradoxically: instead of redoing car parks, we would do better to put staff because this hospital was well BEFORE

I was admitted to the emergency room on Wednesday November 23 following my accident, but I got 5 stars because everyone was great with me and I was quickly taken care of! I thank the caregivers, nurses and doctors of unit 11 and 13 because they were incredible with me (I had a good birthday despite everything). Despite the world, they took time to chat with me following anxiety attacks, etc...! Very caring, listening and I thank you again!

My 2-year-old daughter had diabolos and adenoid surgery on an outpatient basis. Very serious, attentive and child-friendly staff. Everything is well thought out to properly prepare the children for an intervention (anesthesia mask with stickers, stuffed animal, explanatory booklet, children's pajamas, electric car). The day of the intervention the child is taken care of so that they do not expect too much, the parents are well accompanied. The staff is gentle with children. The next day we were contacted for news. We are very happy with the care from all points of view (administrative, anesthesia consultation, outpatient service, postoperative.)

I went to the emergency department without an appointment, they agreed to see me within half an hour. Subsequently the general practitioner detects an infection in the foot and makes me do an ultrasound in the process. Then he takes care of making me a quick appointment with an orthopedic surgeon. A few days later the surgeon receives me and schedules me an appointment for an operation 3 days later. The operation went very well, and I would like to congratulate the team present who were constantly at my bedside to ensure that I lacked nothing. Also thank you to the surgeon, Doctor Debette who takes the time to explain and reassure his patients.

Very welcoming, nice and friendly staff. Very good medical follow-up. A caregiver, Adrien, considerate, efficient and with a very pleasant touch of humor when you are hospitalized. Top establishment

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

This is a place to be highly recommended. The staff is very nice and tries to make you satisfied. The only negative point is the price the Institute charges for the room.

Went to A&E (Urgence). Very efficient and Pro!

I was in Paris for few days last summer, on the 21st of July. 2 days prior one of my teeth broke in the UK. I went to see my dentist who advised me to remove it soon as possible, he also did a scan. I arrived in Paris and I thought I better find a dentist to remove my tooth. I googled and found this hospital. I went in, gave my details and also an address in France. I waited 40min to be seen. 2 young dentist were waiting for me. I showed my scan and asked for them to remove my tooth. They replyed 'there's no surgeon, they are all on holiday". The conversation lasted 3 min. Before I left and Precisely if I m going to be charged. They replyed Absolutely NOT. Why are you sending a bill of €60.???

Really bad experience. My friend had chicken pox and yesterday we went there. Doctor see him at 13h then he said he have to wait to see another doctor. We wait there 4 hours then same doctor see him again at 17:15 then doctor said he is not sure it’s Chicken pox or what you need to connect another doctor. The same thing he can told us at 13h why he keep waiting us 4 hours? This is not normal. Sick people come for treatment because they are suffering and for doctors is just entertainment. No respect.

My first experience of having an angiogram- the staff were very kind and helpful and always with a smile. It makes the situation easier to handle ! Thank you to Doctor Rosencher and his wonderful team !

Disorganized and borderline incompetent: i was sent back and forth between the 2 locations and found in both places incompetent personnel. They are unable to keep to the scheduled appointment and on too of all, no doctor is available to issue the report of the examination. Just plain incompetence, avoid this place.

A non-existent reception, empty reception desks, underground access where outgoing patients are not accompanied to find practical access. Summoned for a stress test in room C23... the locker room is limited to two stools, the "new" shower must never have been used and is not usable, the locker room is a storage room... not a hook to put your clothes on . An effort test that is only a stress test... lasts less than 5 minutes to reach your VMax... Crossing the whole of Ile de France to be welcomed like a dog in a game of skittles... Doctor Laurence Orbinski reserves his empathy for his patients in sector 2 with excess fees. If you are accepted in sector 1, accept the minimum service!!

I was put at ease and welcomed at the reception desk by Nadjet, whose professionalism was able to sweep away my fears of feeling like a number among many others, but rather of simply feeling human. Thank you to her and the entire clinic team who accompanied me on this trying day.

Ophthalmic intervention. I admit that I was apprehensive before coming here in view of the negative opinions. I found there a very friendly and attentive physical welcome, a team of caring nurses with excellent organization, a very clean double room, post-op, a snack, with a nurse present to find out if everything is ok. went well, and the reception ordered me a taxi. Although the feeling is very subjective, I do not understand the virulence of certain opinions. In conclusion, everything went well and thank you to the team. When it's good, you have to say it too 😉

I arrived on 21/11 and 05/12 for 2 cataract operations, at the Cherest clinic, at 7:15 am, not in a good mood. At the reception, an affable and courteous young man directed me to admission. Everything went very well with kindness, especially Caroline, with her humor and her laughter. On the 3rd floor, the team of nurses welcomes you, all smiling, considerate, taking care of you. Ismaël, the super happy singing stretcher-bearer, accompanies you to the operating room where you are taken care of by the anesthesia team, led by Doctor Didier Leclerc, to whom I apologize, I have been informed! (only people present in the operating room on December 5 will understand). Then the top of the top, the surgeon Titah Nagoudi, a great professional, soothing, reassuring and calm. If I had to have a third eye operation (a nod to Doctor Titah Nagoudi) I would go to this clinic without any problem, where I was received at all levels with professionalism, kindness, efficiency and benevolence. If this small clinic seems dilapidated from the outside, it is better to have a small home than a large impersonal one in others. In general, I have a rather very critical mind.

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.