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5
from Nageeb Abdulhaq
October 09, 2023
Thank you dr. Ozdemir for your care and professionalism in the emergency room.
1
from Shabnam Sei
October 07, 2023
Was misdiagnosed, then I went there for a second time in the same week, waited 4 hours and didn’t get a solution. Very understaffed, only one dr on call and nurses seemed exhausted.
5
from Lorenz Felix Kost
March 14, 2023
Very competent and friendly team. Good medical experience.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
3.9
5 reviews
5
from Nageeb Abdulhaq
October 09, 2023
Thank you dr. Ozdemir for your care and professionalism in the emergency room.
1
from Shabnam Sei
October 07, 2023
Was misdiagnosed, then I went there for a second time in the same week, waited 4 hours and didn’t get a solution. Very understaffed, only one dr on call and nurses seemed exhausted.
5
from Lorenz Felix Kost
March 14, 2023
Very competent and friendly team. Good medical experience.
Düsseldorf, Germany
Specializations: Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
State-of-the-art technology, experienced doctors, highly qualified nursing staff and a lot of empathy: With 400 motivated people, we provide basic and standard medical care in
read more
5
from Birgit Strasser
April 11, 2023
A well-organized hospital, with friendly nursing and service staff. The medical care was great and everything was explained well to me and my questions were answered.
The food was very good and either kept well chilled or well hot. I can happily recommend this hospital.
1
from Iva Mincheva
March 02, 2023
Worst experience ever. Had glass in my foot the doctor spent 5 hours dealing with me ,she cut my foot so badly and she could not finish the job. In parallel people kept being distracted the whole time and this work requires a bit of silence and concentration. The hospital is cold, there is wifi but does not work and my friend waited 5 hours with me and due to the fact it is unbearable temperature she got t a cold too. Also the doctor sent me with a note saying I decided to leave and she did not finish the job, no one was skilled to help her. I was not going to stay so she could continue to cut my foot with a scalpel and not find the glass. You can see the bad job.
1
from Adrijan Saiti
July 11, 2022
6 hours waiting for nothing . All are slow work and mot friendly!!! Never anymore in this hospital never !!!! 👎🏼👎🏼👎🏼👎🏼
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
3.2
5 reviews
5
from Birgit Strasser
April 11, 2023
A well-organized hospital, with friendly nursing and service staff. The medical care was great and everything was explained well to me and my questions were answered.
The food was very good and either kept well chilled or well hot. I can happily recommend this hospital.
1
from Iva Mincheva
March 02, 2023
Worst experience ever. Had glass in my foot the doctor spent 5 hours dealing with me ,she cut my foot so badly and she could not finish the job. In parallel people kept being distracted the whole time and this work requires a bit of silence and concentration. The hospital is cold, there is wifi but does not work and my friend waited 5 hours with me and due to the fact it is unbearable temperature she got t a cold too. Also the doctor sent me with a note saying I decided to leave and she did not finish the job, no one was skilled to help her. I was not going to stay so she could continue to cut my foot with a scalpel and not find the glass. You can see the bad job.
1
from Adrijan Saiti
July 11, 2022
6 hours waiting for nothing . All are slow work and mot friendly!!! Never anymore in this hospital never !!!! 👎🏼👎🏼👎🏼👎🏼
Düsseldorf, Germany
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Spine surgery, Orthopedic surgery
Languages: English
The St. Vinzenz Hospital is an acute care hospital in Düsseldorf, on the border of the districts of Pempelfort and Derendorf. We treat more than
read more
1
from Richard Mort
December 07, 2023
Unfortunately, the attitudes of almost all the staff during a recent outpatient trip to emergency were extremely regrettable. I was initially refused any painkiller for hours, despite having a broken bone. I was made to wait 7 hours, more than all the other people who had come in, not all of whom were acute cases. And I was not given a medical report on leaving, which meant I had to make a separate trip back to the hospital to insist on receiving it.
I attempted to politely follow this up through normal channels but the response was excessively defensive and factually incorrect. No apology, no points acknowledged.
Very disappointing indeed. All I can say is that 80-90% of the staff there were unpleasant, seemed to hate their jobs and made a difficult situation for me and others like me far worse.
5
from J. B.
October 10, 2023
Supportive, very friendly staff and fast help. Large site/area needs time to orientate and find your way. Treatment was top and newest available.
1
from Vladimir Ivanovsky
August 01, 2023
Non-professionals, there is no good communication with the patient! If you have a serious problem, it s better to look for another hospital!
It takes a very long time for them to respond, and when they do, they are never clear. It seems like they want to get rid of you or respond in a way that makes you give up and look for other doctors or hospitals.
Be clearer that you are medical professionals!
For station mund und kiefer.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
2.9
5 reviews
1
from Richard Mort
December 07, 2023
Unfortunately, the attitudes of almost all the staff during a recent outpatient trip to emergency were extremely regrettable. I was initially refused any painkiller for hours, despite having a broken bone. I was made to wait 7 hours, more than all the other people who had come in, not all of whom were acute cases. And I was not given a medical report on leaving, which meant I had to make a separate trip back to the hospital to insist on receiving it.
I attempted to politely follow this up through normal channels but the response was excessively defensive and factually incorrect. No apology, no points acknowledged.
Very disappointing indeed. All I can say is that 80-90% of the staff there were unpleasant, seemed to hate their jobs and made a difficult situation for me and others like me far worse.
5
from J. B.
October 10, 2023
Supportive, very friendly staff and fast help. Large site/area needs time to orientate and find your way. Treatment was top and newest available.
1
from Vladimir Ivanovsky
August 01, 2023
Non-professionals, there is no good communication with the patient! If you have a serious problem, it s better to look for another hospital!
It takes a very long time for them to respond, and when they do, they are never clear. It seems like they want to get rid of you or respond in a way that makes you give up and look for other doctors or hospitals.
Be clearer that you are medical professionals!
For station mund und kiefer.
Düsseldorf, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, French, Russian
The University Hospital Düsseldorf (UKD), together with the medical faculty of the Heinrich Heine University, assumes a special function in our healthcare system. The basis
read more
Nearby clinics in Germany
Perhaps you should consider the following clinics we have found nearby basing on your Location, Specialization, Procedure filters applied.
5
from U. U.
November 26, 2023
Waiting time was about 1.5 hours
It was already borderline.
I urgently sought an orthopedist because of a herniated disc.
Unfortunately, the reality is this.
Several people rejected me on the phone. I asked for an appointment by email.
After about a week the answer came.
You can come on November 23rd.
After a few days, a lady called me and gave me an appointment to see the gentleman on November 17th due to the pain
Kubosh.
This doctor did everything right for me. He chose the right therapy for me.
He took his time and explained every step.
I am very satisfied with this clinic.
1
from Susen Kümmel
November 21, 2023
Badly organized. After waiting four months for an appointment for a stress fracture in the foot, it was postponed again two days beforehand. There was an alternative appointment at short notice, but I had to cancel it after waiting two hours. It was not possible to say how long I would have to stay in the waiting room and I had to go back to work.
If it's already so long to find an appointment, I unfortunately don't understand why the waiting time on site is still so long. Conclusion: The clinic only seems suitable for people with an exceptional amount of time. It may be easier for private patients.
5
from Martin Lüken
October 07, 2023
In March of this year, my wife received an artificial hip joint at the joint clinic.
She was very well informed in advance by Professor Konstantinidis.
She spent a total of 4 days in the clinic...
Room top...food great....
Nursing staff very accommodating!
The physiotherapist is great!
Today she is fully mobile again and has no restrictions.
This clinic can be recommended 100 percent.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
-
Anterior cervical discectomy and fusion (ACDF)
$27,063
-
Posterior lumbar interbody fusion (PLIF)
≈ $30,655
-
Anterior lumbar interbody fusion (ALIF)
≈ $33,864
3.8
5 reviews
5
from U. U.
November 26, 2023
Waiting time was about 1.5 hours
It was already borderline.
I urgently sought an orthopedist because of a herniated disc.
Unfortunately, the reality is this.
Several people rejected me on the phone. I asked for an appointment by email.
After about a week the answer came.
You can come on November 23rd.
After a few days, a lady called me and gave me an appointment to see the gentleman on November 17th due to the pain
Kubosh.
This doctor did everything right for me. He chose the right therapy for me.
He took his time and explained every step.
I am very satisfied with this clinic.
1
from Susen Kümmel
November 21, 2023
Badly organized. After waiting four months for an appointment for a stress fracture in the foot, it was postponed again two days beforehand. There was an alternative appointment at short notice, but I had to cancel it after waiting two hours. It was not possible to say how long I would have to stay in the waiting room and I had to go back to work.
If it's already so long to find an appointment, I unfortunately don't understand why the waiting time on site is still so long. Conclusion: The clinic only seems suitable for people with an exceptional amount of time. It may be easier for private patients.
5
from Martin Lüken
October 07, 2023
In March of this year, my wife received an artificial hip joint at the joint clinic.
She was very well informed in advance by Professor Konstantinidis.
She spent a total of 4 days in the clinic...
Room top...food great....
Nursing staff very accommodating!
The physiotherapist is great!
Today she is fully mobile again and has no restrictions.
This clinic can be recommended 100 percent.
Gundelfingen, Germany
Specializations: Neurosurgery, Spine surgery, Orthopedic surgery
Languages: Arabic, English, Romanian, French, Portuguese
Treatment at the orthopaedic Gelenk Klinik offers its patients many distinct advantages. Carefully monitored safety standards resulting in increased treatment success and less chance of
read more
5
from rand jaber
September 01, 2023
I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care.
We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though )
For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies
For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital.
The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding.
All in all, i had a really good experience and highly recommend the hospital
1
from Arito Soto
March 20, 2023
Waste of time! I got food posioned and waited for hours!
Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that.
Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time.
Not even talking about the money I paid for the taxi because I thought I can get help here.
I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.
1
from luke skywalker
February 27, 2023
18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state.
he died less than a week after the operation and the doctors had the audacity to say "have a nice evening".
worst hospital ever. will make sure none of my loved one's ever go there again.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
-
Anterior cervical discectomy and fusion (ACDF)
≈ $26,323
-
Posterior lumbar interbody fusion (PLIF)
≈ $30,655
-
Anterior lumbar interbody fusion (ALIF)
≈ $33,864
3.2
5 reviews
5
from rand jaber
September 01, 2023
I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care.
We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though )
For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies
For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital.
The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding.
All in all, i had a really good experience and highly recommend the hospital
1
from Arito Soto
March 20, 2023
Waste of time! I got food posioned and waited for hours!
Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that.
Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time.
Not even talking about the money I paid for the taxi because I thought I can get help here.
I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.
1
from luke skywalker
February 27, 2023
18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state.
he died less than a week after the operation and the doctors had the audacity to say "have a nice evening".
worst hospital ever. will make sure none of my loved one's ever go there again.
Hamburg, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, German, Russian
Knowledge – Research – Healing through Shared Competence We are one of Europe´s most modern clinics. Here specialists from all fields of medicine are brought
read more
1
from Alex Ferrandiz
October 04, 2023
My worst experience in a hospital for far.
My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly.
Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing.
And forget about to find the manager, she is never in the office, and she will never pick up the phone.
The personal in my station are good the most of them, the problem in hospital is systematic.
1
from Wenwen Mao
September 12, 2023
The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.
1
from WC J
May 16, 2023
Worst hospital I have ever been too.
They are under staffed and under funded and
care more about making money then care of patients.
Cancelled appointments without letting patients know due to broken equipment and staff shortages.
You would get batter care in a third world country hospital.
Asklepios is a shinning example of how broken the German Medical System is.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
-
Anterior cervical discectomy and fusion (ACDF)
≈ $26,323
-
Posterior lumbar interbody fusion (PLIF)
≈ $30,655
-
Anterior lumbar interbody fusion (ALIF)
≈ $33,864
2.8
5 reviews
1
from Alex Ferrandiz
October 04, 2023
My worst experience in a hospital for far.
My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly.
Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing.
And forget about to find the manager, she is never in the office, and she will never pick up the phone.
The personal in my station are good the most of them, the problem in hospital is systematic.
1
from Wenwen Mao
September 12, 2023
The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.
1
from WC J
May 16, 2023
Worst hospital I have ever been too.
They are under staffed and under funded and
care more about making money then care of patients.
Cancelled appointments without letting patients know due to broken equipment and staff shortages.
You would get batter care in a third world country hospital.
Asklepios is a shinning example of how broken the German Medical System is.
Hamburg, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
For more than 190 years, our hospital has been representing medical expertise and responsibility. As a maximum care hospitalwith five medical centers and 20 specialist
read more
1
from Hadil Kassab
October 08, 2023
Drink water taste is terrible.
Food is disaster.
Often I got completely different meals than the one I ordered or miss a lot of options like fruit or vegetables.
You can’t even have proper hot water for tee.
Coffee is too privileged to be discussed here!!!
All this would have been solved if i wasn’t locked in the nuclear medicine station, but since I’m not allowed to be visited or to go out, i couldn’t provide myself with proper water or nutrients.
I really hope when i come back in 6 months from now, that you improve the situation.
If i can give you negative star i would have done.
5
from Sujit Shakya
October 02, 2023
The care provided to our child before, during, and after birth was exceptional. Both my wife and baby are now in excellent health, thanks to the dedicated team's utmost care. We appreciated the English-speaking doctors and nurses, which made it easy to understand our family's health progress during our 5-day stay. While there was a minor concern about the lack of a doctor's visit for my wife, it's worth noting that doctors were regularly visiting for our baby's health. Overall, we are grateful for the excellent service and care received at Helios Hospital. Thank you! ❤️❤️❤️
5
from david b
September 10, 2023
So far, so good. Easy parking, lovely location, good restaurant. And the service I have received from the 3 departments I visited was 1st class. Well done.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
-
Anterior cervical discectomy and fusion (ACDF)
≈ $26,323
-
Posterior lumbar interbody fusion (PLIF)
≈ $30,655
-
Anterior lumbar interbody fusion (ALIF)
≈ $33,864
3.1
5 reviews
1
from Hadil Kassab
October 08, 2023
Drink water taste is terrible.
Food is disaster.
Often I got completely different meals than the one I ordered or miss a lot of options like fruit or vegetables.
You can’t even have proper hot water for tee.
Coffee is too privileged to be discussed here!!!
All this would have been solved if i wasn’t locked in the nuclear medicine station, but since I’m not allowed to be visited or to go out, i couldn’t provide myself with proper water or nutrients.
I really hope when i come back in 6 months from now, that you improve the situation.
If i can give you negative star i would have done.
5
from Sujit Shakya
October 02, 2023
The care provided to our child before, during, and after birth was exceptional. Both my wife and baby are now in excellent health, thanks to the dedicated team's utmost care. We appreciated the English-speaking doctors and nurses, which made it easy to understand our family's health progress during our 5-day stay. While there was a minor concern about the lack of a doctor's visit for my wife, it's worth noting that doctors were regularly visiting for our baby's health. Overall, we are grateful for the excellent service and care received at Helios Hospital. Thank you! ❤️❤️❤️
5
from david b
September 10, 2023
So far, so good. Easy parking, lovely location, good restaurant. And the service I have received from the 3 departments I visited was 1st class. Well done.
Berlin, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, French, German, Russian
Helios Berlin-Buch belongs to the clinics with the highest level of provided services — all existing areas of medicine are represented here. The hospital has
read more
1
from Manuel Baptista
November 20, 2023
Never go here, Please.
Dr. Julia Brzoska promotes in Doctorlib reception of publicly insured patients, but they do not.
They have unqualified personal on the front desk unaware fully of regulations.
It wasted my time in such a delicate topic.
They are another private clinic sustained by marketing.
1
from Loving Artist & Muse
August 17, 2023
Most Traumatizing Medical Experience Ever!
While the Meo clinic might impress with its aesthetics and cordial staff, its administrative and financial aspects are deeply flawed:
Lack of Transparency: I never received a clear financial breakdown for my treatments, and attempts to seek clarity were met with resistance.
Billing Issues: A year post-treatment, I got bills escalated to collection agencies and court by PVS, an outsourced payment firm used by many of the clinic's doctors. The initial bills of approximately 3800 EUR more than doubled. Worse, the bills had incorrect patient details.
Missing Medical Records: Despite continuous requests over two years, I've only gotten records from one out of the four doctors I saw. A recent visit revealed a mere two notes from 22 visits and a few prescription copies – no record of MRI/MRT scans, ultrasounds, cancer tests, or blood tests.
Poor Communication: The clinic's staff claim that doctors operate autonomously and aren't answerable to them. The doctors, on the other hand, blame PVS, their invoice firm. PVS remains unresponsive, creating a maddening loop of non-accountability.
Legal Issues: While withholding necessary medical documentation from me, the clinic keeps adding to my bills via lawyers. They know I need the documents for insurance, but continue to stonewall all communication attempts, even from my insurance provider.
In summation, my experience with the Meo clinic has been nothing short of a nightmare. Despite promises of proficient service and clear English communication (given my expat status during the Covid lockdowns), I've received neither medical results nor proper documentation of treatments. Their blatant disregard and lack of support have left me feeling abused and overlooked.
I warn potential patients, especially international and EU visitors to Germany, to be cautious before visiting this clinic!
Expect zero documentation, no effective communication, and exorbitant bills. This clinic seems indifferent to the profound impacts such negligence might have on your life, expecting you to bear costs out-of-pocket despite insurance coverage. The only "documentation" you might get are bills from PVS that state amounts without any clear patient context.
When reaching out to the clinic for help they clearly state that they aren’t responsible for any of “their doctors”… but at the same time advertise their clinic as a fully integrated medical institution that takes care of everything for you as their patent!
It’s absolutely scandalous!
1
from Chris H
July 07, 2023
**EDIT TO RESPOND TO COMMENT***
While I understand the reply is mainly to manage reputation for people reading this review, I spent 35 minutes trying to 'rectify' the issue in the clinic and was met with eye rolls and sighs from unhelpful management. I understand there are protocols to follow in regards to billing, it is just a shame that this time it seems those protocols weren't adhered to and extra charges were added. I believe my email address and phone number are on file so I am happy to discuss further if you wish to reach out.
------
ORIGINAL POST
Quoted €80-150 for a doctors consultation and after a 12 minute consultation was given a bill for €394,88.
Was eventually discounted by €80 euros as was able to show I was charged for services I didn’t receive but still was grossly overcharged and my lack of speaking German was taken advantage of (one small example was my 12 minute consultation was charged as “Mind. 20mins” which the obnoxious manager tried to tell me means “under 20 minutes” and wouldn’t change).
Even when you do the right thing and ask for a price upfront you still get ripped off.
Please think twice before attending this clinic as they are not upfront at all and are very deceitful. The receptionist was good and very apologetic but all other staff dealt with were rude and unhelpful. The final explanation is “I’m sorry but the professor can charge what he wants and won’t change anything”.
Be careful if you don’t speak German as you will likely get overcharged too.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Laminectomy
≈ $24,424
-
Lumbar laminectomy
≈ $21,809
-
Laminoplasty
≈ $31,925
-
Instrumented spine stabilization
≈ $42,138
-
Interspinous fixation with implant
≈ $30,842
-
Cervical fusion
≈ $22,396
-
Anterior cervical discectomy and fusion (ACDF)
≈ $26,323
-
Posterior lumbar interbody fusion (PLIF)
≈ $30,655
-
Anterior lumbar interbody fusion (ALIF)
≈ $33,864
3.9
5 reviews
1
from Manuel Baptista
November 20, 2023
Never go here, Please.
Dr. Julia Brzoska promotes in Doctorlib reception of publicly insured patients, but they do not.
They have unqualified personal on the front desk unaware fully of regulations.
It wasted my time in such a delicate topic.
They are another private clinic sustained by marketing.
1
from Loving Artist & Muse
August 17, 2023
Most Traumatizing Medical Experience Ever!
While the Meo clinic might impress with its aesthetics and cordial staff, its administrative and financial aspects are deeply flawed:
Lack of Transparency: I never received a clear financial breakdown for my treatments, and attempts to seek clarity were met with resistance.
Billing Issues: A year post-treatment, I got bills escalated to collection agencies and court by PVS, an outsourced payment firm used by many of the clinic's doctors. The initial bills of approximately 3800 EUR more than doubled. Worse, the bills had incorrect patient details.
Missing Medical Records: Despite continuous requests over two years, I've only gotten records from one out of the four doctors I saw. A recent visit revealed a mere two notes from 22 visits and a few prescription copies – no record of MRI/MRT scans, ultrasounds, cancer tests, or blood tests.
Poor Communication: The clinic's staff claim that doctors operate autonomously and aren't answerable to them. The doctors, on the other hand, blame PVS, their invoice firm. PVS remains unresponsive, creating a maddening loop of non-accountability.
Legal Issues: While withholding necessary medical documentation from me, the clinic keeps adding to my bills via lawyers. They know I need the documents for insurance, but continue to stonewall all communication attempts, even from my insurance provider.
In summation, my experience with the Meo clinic has been nothing short of a nightmare. Despite promises of proficient service and clear English communication (given my expat status during the Covid lockdowns), I've received neither medical results nor proper documentation of treatments. Their blatant disregard and lack of support have left me feeling abused and overlooked.
I warn potential patients, especially international and EU visitors to Germany, to be cautious before visiting this clinic!
Expect zero documentation, no effective communication, and exorbitant bills. This clinic seems indifferent to the profound impacts such negligence might have on your life, expecting you to bear costs out-of-pocket despite insurance coverage. The only "documentation" you might get are bills from PVS that state amounts without any clear patient context.
When reaching out to the clinic for help they clearly state that they aren’t responsible for any of “their doctors”… but at the same time advertise their clinic as a fully integrated medical institution that takes care of everything for you as their patent!
It’s absolutely scandalous!
1
from Chris H
July 07, 2023
**EDIT TO RESPOND TO COMMENT***
While I understand the reply is mainly to manage reputation for people reading this review, I spent 35 minutes trying to 'rectify' the issue in the clinic and was met with eye rolls and sighs from unhelpful management. I understand there are protocols to follow in regards to billing, it is just a shame that this time it seems those protocols weren't adhered to and extra charges were added. I believe my email address and phone number are on file so I am happy to discuss further if you wish to reach out.
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ORIGINAL POST
Quoted €80-150 for a doctors consultation and after a 12 minute consultation was given a bill for €394,88.
Was eventually discounted by €80 euros as was able to show I was charged for services I didn’t receive but still was grossly overcharged and my lack of speaking German was taken advantage of (one small example was my 12 minute consultation was charged as “Mind. 20mins” which the obnoxious manager tried to tell me means “under 20 minutes” and wouldn’t change).
Even when you do the right thing and ask for a price upfront you still get ripped off.
Please think twice before attending this clinic as they are not upfront at all and are very deceitful. The receptionist was good and very apologetic but all other staff dealt with were rude and unhelpful. The final explanation is “I’m sorry but the professor can charge what he wants and won’t change anything”.
Be careful if you don’t speak German as you will likely get overcharged too.
Berlin, Germany
Specializations: Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, Russian
Our specialist center offers privately insured and self-paying patients interdisciplinary all-round outpatient care in over 25 specialist areas.Our around 60 specialists will take the time
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5
from Alexandre DeSoleil
October 22, 2023
Very kind and caring staff who took care of me when I was admitted with an ambulance in the middle of the night. Big respect!
1
from Yekta (Mohammad_1ta)
February 18, 2023
Good services, but the emergency wasn't fast!
Reception of emergency was so unfriendly, and rude!
1
from Daniel Malina
December 20, 2022
Experience with this hospital could be described in two words - HORRENDOUS and UNPROFFESIONAL.. At the reception they lost my ID card. After two phone calls and one visit, the hospital reluctantly assured me that they didn't have it, which is why I couldn't fly back to my country and my flyticket was forfeited. After a few weeks, without notifying me by text/call/email (even though they had all my contact info) they sent me this ID card by post (after it had already been blocked).. The invoice that came home cost 190 € even though the hospital told me the price would be around 60 €. This whole situation was made worse by the unhelpful and unpleasant attitude of the staff. It had cost me lot of time and money and the hospital didn’t do anything to make up for the inconvieniences caused.
Prices for selected procedures, total:
≈ $17,463
-
Microsurgical extraforaminal decompression
≈ $17,463
Prices for popular procedures:
-
Nucleoplasty
≈ $15,341
-
Minimally invasive transforaminal lumbar interbody fusion (TLIF)
≈ $32,575
-
Microscopic decompression laminectomy
≈ $22,243
-
Extreme lateral interbody fusion (XLIF)
by request
-
Percutaneous endoscopic lumbar discectomy (PELD)
≈ $25,480
-
Vertebroplasty
≈ $15,593
-
Kyphoplasty
≈ $24,945
-
Microdiscectomy
≈ $21,326
-
Microsurgical extraforaminal decompression
≈ $17,463
3.4
5 reviews
5
from Alexandre DeSoleil
October 22, 2023
Very kind and caring staff who took care of me when I was admitted with an ambulance in the middle of the night. Big respect!
1
from Yekta (Mohammad_1ta)
February 18, 2023
Good services, but the emergency wasn't fast!
Reception of emergency was so unfriendly, and rude!
1
from Daniel Malina
December 20, 2022
Experience with this hospital could be described in two words - HORRENDOUS and UNPROFFESIONAL.. At the reception they lost my ID card. After two phone calls and one visit, the hospital reluctantly assured me that they didn't have it, which is why I couldn't fly back to my country and my flyticket was forfeited. After a few weeks, without notifying me by text/call/email (even though they had all my contact info) they sent me this ID card by post (after it had already been blocked).. The invoice that came home cost 190 € even though the hospital told me the price would be around 60 €. This whole situation was made worse by the unhelpful and unpleasant attitude of the staff. It had cost me lot of time and money and the hospital didn’t do anything to make up for the inconvieniences caused.
Berlin, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English, Russian, Spanish; Castilian
The KEH has 760 hospital beds and places in thirteen departments. The fields of surgery and internal medicine are each differentiated into several specialist competencies.
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Procedures
Diseases
- Extreme lateral interbody fusion (XLIF) by request
- Kyphoplasty ≈ $24,945
- Lumbosacral plexus surgery ≈ $43,677
- Microdiscectomy ≈ $21,326
- Microscopic decompression laminectomy ≈ $22,243
- Microsurgical extraforaminal decompression ≈ $17,463
- Minimally invasive cervical laminoforaminotomy by request
- Minimally invasive transforaminal lumbar interbody fusion (TLIF) ≈ $32,575
- Partial hip replacement ≈ $25,580
- Percutaneous endoscopic lumbar discectomy (PELD) ≈ $25,480
- Spinal cord herniation surgery by request
- Spinal deformity correction ≈ $54,507
- Spine biopsy ≈ $9,144
- Spine fractures surgical treatment ≈ $38,777
- Spine tumor surgery ≈ $42,675
- Surgery for spondylolisthesis ≈ $72,453
- Tailbone removal by request
- Thoracic discectomy ≈ $25,174
- Total en bloc spondylectomy (TES) ≈ $51,553
- Total hip replacement (Bilateral) ≈ $54,520
- Ankle osteoarthritis
- Atlantoaxial joint fracture
- Clubfoot
- Coccydynia
- Craniovertebral junction pathology
- Distal humerus fracture
- Elbow osteoarthritis
- Elbow stiffness
- Flat back syndrome
- Hip deformity
- Hip fracture
- Hip infection
- Hip osteoarthritis
- Hip osteonecrosis
- Klippel-Feil syndrome (KFS)
- Knee osteoarthritis
- Kyphosis
- Loose body in joint
- Lumbosacral plexus injury
- Medial compartment osteoarthritis