Failed root canal treatment treatment in 1 Dentistry clinic in Florence

They requested that I leave a review, so I do so, albeit with some hesitation. I arrived in Florence with a cracked crown and they were very kind in seeing me, extremely quick and accommodating. The office was clean, and their staff was always kind, communicative, and reassuring, for which I am grateful. They were patient when I was indecisive (they convinced me that in paying more for a root canal, I would avoid future pain and sensitivity in the damaged area, and I did ultimately opt to do so, for a total of €1300). Fitting the crown was difficult, as I suspect is the norm, but at some point it seems they nicked on one of my neighboring teeth (or, hopefully, perhaps they left a dab of cement that remains there after over a month), and it required 3-4 different visits to adjust it. Anyway, the crown remained high enough where my other teeth wouldn't touch when I closed my mouth, which was so maddening. The dentist seemed like she didn't really believe me, and I left each time thinking, "OK, maybe I'm just being too sensitive and I'll get used to it." Finally, upon my last visit, the "main" dentist took over with great fanfare, and he was much more thorough, even polishing the surface of the crown, which made it much more comfortable in my mouth (which, by the way, I'm surprised the other dentist never did). Unfortunately, while the fit is better than before, it still does stick out every-so-slightly when I close my mouth, and now hurts when I eat. I'm hoping eventually I will get used to it and the soreness will go away, and I know that they would offer to try to help adjust it again, but after so many tries I just don't see the point anymore. Perhaps I should have articulated myself better when I was there -- I guess it speaks to the limitations of my Italian, or to me not wanting to complain too much -- but at this point after two months, my time in Italy is ending, and will have to visit my old dentist in the USA to see what's up. I wish I didn't have to do so, as it's going to end up costing much more in time and money in the long run, but that was the risk I took. Anyway, I hate to leave a negative review, but that's where I stand now.

During my trip from Australia, I faced a severe dental crisis. Fortunately, Dental Factor came to my rescue. I'm immensely thankful to the hotel that recommended them. The Dental Factor team was incredibly supportive, instantly putting me at ease with their jokes and laughter. They managed to make a daunting procedure feel remarkably simple and stress-free. The process was smooth, their facility was modern and clean, and the dentists were exceptionally skilled. I'm so pleased with the experience!

We had an emergency whilst we were travelling Italy. It was for both myself, pain & broken tooth, and my wife, pain, infection and possible crown. They booked us in as an emergency and were able to complete the work. Filling for me & tooth removal and implant for my wife. Crown will be inserted when we get back home. They speak English, which made things so much easier & explained the process. They were so professional, friendly, with minimal or no pain, and completed the work whilst we were in Florence. Would thoroughly recommend them. Thanks 😊

Excellent, well explained care by Dr. John Barton. Accepts international tourists at very fair prices. He is from the UK which made our communication very easy.

Perfect service not only in Italiano, also in English and spanish! Very good Experience and friendliest Workers i meet! Would come again instantly if we visit milano again and have a problem with our teeth

I have always had the best experience with the clinic and doctor Barton. They completely transformed my teeth and made them much healthier, stronger, and more beautiful. Would definitely recommend to anyone in Milan.

Very kind and understanding staff. As an English speaker I was worried about finding help abroad due to language barriers but ADAR was very helpful and they didn't suggest anything I didn't need. So grateful for their help ♡

the best American dentist in Rome! all of the doctors are very skilled and speak many different languages. they took care of me right away and did an amazing job. will definitely be returning!

My first day in Rome of a two week vacation I had a dental issue. I contacted American Dental and they were able to see me the same day. Dr. Loredana Carnovale Winter was wonderful. She was able to correct my issue and the price was reasonable. Thank you Doctor Winter!

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

I'm sure the doctors are good, but reception is slow inefficient most of the windows are closed and the few people there are are gossiping with each other instead of accepting patients. I went 3hours early to be sure to have my prebooked Cardiology appointment and arrived at the nurses desk at cardiology an hour before as I needed an ECG. The rude nurse laughed at my booking and asked me if I booked it myself. Yes I answered but I need the booked ECG as that's what is writen on the doctors door. She threw my sheet to one side and said we will call you 45minutes later noone called I went to ask her again. She told me to sit down. They the 4nurses were all chatting together and doing nothing. So the time came for my cardi