Hand burns treatment in 1 Orthopedic surgery clinic in Utrecht

Apart from the confusing way the floors are numbered, this hospital is the best there is in the Netherlands.

I went whining in pain and they seemed annoyed by that then told me I had to had an appointment to have an emergency and gave a phone number then proceeded to talk to each other in Dutch and stopped recognizing my presence, worst hospital EVER

I’m an international student and I didn’t know how the health care here in the Netherlands works. I have a lump in my throat that makes me feel I can’t breathe. Since in my country (Italy) you can always get assistance I went to the emergency department because I was worried about my thyroid problem and I couldn’t wait until may 30th for the GP. I explained my problem and two nurses were really frustrated and rude, one of them laughed at me by saying “oh you can walk and speak, is it an emergency for you?”, another one: “are you an international student? I knew it!!! you international students always come here for EVERYTHING”. I know I was supposed to do a quick Google before going but I was really worried and they could have said those things in a different way. I give 5 stars to the third nurse that explained to me in a really polite way what to do.

Unable to pay in cash at the restaurants, this is a VERY odd decision made and should be recalled. Apart from that the hospital feels clunky and chaotic.

It is a renowned hospital in this area, good service, very familiar behavior to all.

I had a referral by my GP for a heart examination. It took them 2.5 months to book an appointment. When they did, they booked for a date 1.5 month later. Total 4 months waiting time. Ridiculous.

If I could give zero star I would. This is for the emergency service. I woke up this morning with pain in my right hip joint that gradually got worse to the point where I could not sit, bend over, or walk. I could only use the toilet standing up, and could not make any movement from that hip joint and leg at all. My whole leg would feel numb when attempting to walk. Around 10 pm the pain got so bad, I almost called the ambulance. I have been a nurse for 9 years in the hospital setting, I know something is very wrong. I took some pain medications and laid down for 4 hours to have the pain decrease enough to go to the hospital. Thankfully this hospital is across the street for me, so I thought I would use the little strength I had to walk over and be taken care of. The lady at the desk looked at me, checked me in, then called me back up to tell me the doctor will not see me because it is not an emergency. And gave me a list of doctors offices that I could go to. I was not given the decency to be seen or assessed by a doctor, or even a nurse. My hip literally feels like I have dislocated it. What is the sense of going to a doctor’s office when they don’t have xray or any imaging machines? This hospital/ and it’s staff should be ashamed of itself. I would not recommend anyone going here. You will not be taken seriously. I work at Erasmus MC, it is further away, but I will try my luck there in the morning. PS: I just moved to Netherlands a week and a half ago, and started work a week ago. My insurance has not yet been activated but I explained that I could pay out of pocket and had no issues doing so. I would like not to think this could have been a reason I was turned away. But my interaction with the receptionist and the questions she placed emphasis on has left me wondering.

I personally had a good experience. They treated me accurately. Thanks

Excellent hospital, professional and very nice staff.

Visited the clinic for a second opinion regarding Cobalt values ​​based on M.O.M. hips, have to wait more than 2 months. The staff is friendly and helpful with digital transactions that we are not very good with

Super

Very good hospital, awesome and experienced specialists! Doctors, nurses, physio therapists, people from administration - everyone very kind and friendly. Food is also very tasty 😋

Best people, very professional, best healthcare, very good food catering.

Nurses were really nice when I had the medical examination (invasive). I was nervous and bit scared but they put me at ease. Doctor also gave me all the answers even when I was half way pass out.

Good hospital and skilled Staff. The only downside is waiting time.

staff is very friendly, everything is kept clean and sanitary. the nurses care about their patients and everything is done quickly. when we first checked how long the waiting period will be, it said 3 to 5 months, my gp sent a mail, agreeing to the waiting period, and around week later i got a letter with my appointment scheduled for 3 weeks later. very happy with all the help and support i got from the staff!

doctor and staff were friendly, best hospital in North Brabant

The staff is really friendly and can speak English very fluently. Appointments are on time. I really like hospital environment. It’s very clean and tidy.

I don't know what you did. Dr. House film series... have you seen this? I had it live. You did wonders. My son is alive. I am grateful to you for the rest of my life. Thank you.

Leiden is famous for outstanding education institutions with legacy of scholars in different fields.This medical college is famous for its standards and atmosphere. The resounding aura of nature and botanical garden makes it more vibrant.

In 2021 I have give birth in this hospital. I had a horrible and traumatic experience, the staff member were not professional at all, lack of communication, 0 empathy, after 2 years I am still recovering because the experience was so traumatic. I ended with emergency C-section and total anestesy, the midwife was not comunicating with me, telling me what she is doing, nurses were always having bad attitude when I was saying I am in pain, they were like: other patients are also in pain! Also no lactation consultat was available, even though when we discussed on the phone they lied that the consultant was there. No help with lactation, because of them my baby starved for 2 day, I didn't knew how to latch and received 0 help. Basic help was not provided, my husband was helping me changing the sheets when it was too much blood, also my husband was changind the baby and everything else. When the nurse was coming they were bothered that we are disturbing them. If you have another option for giving birth, please Don,t choose this hospital. Not sure if I had this experience because I am an expat and I don't speak English, but anyhow I still have nightmares and treating the ptsd, not that they even cared to check-up on me or provide any help postpartum, so I was on my own.