Platelet-rich plasma (PRP) injection into the ligament/joint in 4 Orthopedic surgery clinics in Kraków

This is not a review for the clinic, but rather the orthopedic store attached to it. My friend tore her ankle tendon and was treated with great care and professionalism by the doctor. We needed to buy a brace for the ankle and the consultant at the store sold us the wrong size (even after we actually tried both sizes on!). When we returned to change the brace to the proper size the consultant refused to do it and denied his mistake, saying: "I said it 'might' fit, not that it will". We had to buy another brace for $50. Its a shame that the company that has such high standards for treatment wastes the hard-earned reputation on incompetent consultants at the store.

Super🙂

I really appreciated the doctor.

Nobody answers the phone (I was on hold for 45 minutes). When someone answered, they were unwelcoming/rude. The doctor was not available for a week she said. The doctor Marcin Panek does not know how to use a computer, he could not view/open my x-ray CD. He does not know how to type on a keyboard (takes very long time to type with two fingers). before even looking at my x-ray(because it would not open on his computer) he said I needed surgery(!?!). He recommended two hospitals/doctors for surgery, but after looking them up I saw bad/low reviews for these places. I got two more opinions at other orthopedic offices and they said surgery was not necessary. He only has 3 reviews on znanylekarz.pl... they do not do surgeries here anymore. EFFI was good when DR Łukasz Budziazek worked there, but he no longer is there. They have changed the name of EFFI to "New medical+"

I have been waiting 3 weeks for a report that was suppose to take ten days, I called to confirm when and they said one more day and now they push me straight to voicemail. I do not recommend. Very unprofessional. Then the doctor told me I immediately needed surgery and a metal plate put in my neck! I went for two other opinions and both others disagreed fully. These people are not good and knife crazy. Scary stuff. STAY AWAY.

[EDIT] After contact with the manager of the facility, who was very helpful and understanding, she arranged for an earlier appointment and apologized for the situation. ----------------------------------------------------------------------------------------------- I would give a minus rating if I could. First appointment they forgot to book it in the system and I drove there 40 min for nothing, no apology or anything, just normal for them.. Second time I arrived right on schedule just to be told I couldn’t go in as i HAD to be there 20 min earlier while their message confirming my appointment only requested to be 20 min earlier more in a suggestive manner. Lovely place..

Payed online for antigen test. Came for the scheduled time. They wouldn’t able to did it in time, so I had to wait. After this they did NOT ANTIGEN, but PCR test. As a result they told that I should wait even more, to do the Antigen, which I’ve paid in advance, they had to know about this. At least it was cheap

Easy and quick service.

Quick covid test

I have had abdominal liposuction and abdominoplasty performed by Dr. Tomasz Mierzwiński. I am very pleased with the results, but I have to wait a few weeks for the final result, but the surgery itself and post-operative care are at the highest level. The doctor is specific, nice, patient with the patient and, above all, an expert in his profession. the nurses are very caring and always helpful (special thanks to Mrs. Kasia and Mrs. Weronika. Thank you very much for everything and best regards. Agnieszka.J. Cracow.

I highly recommend this hospital, the conditions and, above all, the hospital staff at the highest level. Thank you very much for your care and a well-performed operation.

Thanks to the procedure for a thyroid nodule, I was not doomed to surgery, which would involve taking hormones, and my natural hormone was saved. I heartily recommend. Dr. Belowski - professional approach to the patient.

My opinion about the Golden Care Clinic is five :-) The receptionists are very polite and inform us exactly what we want to know before the tests. There are often situations when a patient cancels an appointment and we have the opportunity to schedule tests sooner. The doctors examine everything we have doubts about very carefully, are very polite and help us with a sincere smile. You must remember that the Golden Care Clinic is a private clinic, I recommend that you always ask carefully after the examination about medications, allergic conditions, the course of the disease, methods and duration of treatment. This will prevent stress, bad comments and more money spent. I recommend.

The staff first postpones the visit to an earlier time (which forces me to change my plans) and then it turns out that there is another delay. Moreover, loudly informing the patient about additionally paid tests during the visit in a full waiting room is not very comfortable.

Quiet, peaceful - no crowds, no shouting or rushing. Great employees - positive attitude towards the patient, ready to help (greetings to the receptionist from 19/10/23, very nice and helpful, and to the nurse ;)

I was with my child in the hospital due to a procedure under general anesthesia. Starting with the receptionists: nice, helpful and professional. Admission to the ward went smoothly, nurses provided exemplary care. The ladies had a great approach to the child and their behavior significantly reduced the stress of the child and the parent before the procedure. The preparation for anesthesia itself was well organized - the parent could be with the child until the last possible moment before entering the operating room and immediately after the patient woke up. The food is very good - a variety of breakfasts and dinners (vegetables, cold meats, cheese, yogurt, etc.) and enough for both children and parents. Doctors are patient, helpful and cordial. I give it a well-deserved 5 - the child only shed tears before leaving - that it's over and it's time to part with the new friend from the room :)

The appointment was made for a specific time of 2:20 p.m., but on arrival it turns out that the doctor is not there yet and it is not known when he will be there. A queue of 10 people, some with an appointment for the same time. No information from the clinic about the situation before arrival. I asked for a refund, if someone doesn't have time to wait 3 hours for their turn, I don't recommend it.

Although I only had an MRI in this hospital, I had a really positive impression. Everyone is very nice :) the hospital makes an impression, everyone should look like that. And most importantly, the deadline very soon (and on the National Health Fund)

called in just now to book an appointment .the representative just hung up on me after I asked if she understood english.

From the initial blood test right the way through to post treatment, all staff were fantastic. Highly recommend.

Surprisingly polite staff, the guy there was so nice to talk with me in english although I spoke in polish at first. More than satisfied with the experience there😁

Unfortunately, usually no one answers the phone and no one calls back.

I underwent septoplasty of the nasal septum. I performed the procedure privately. Without any reservations. Nice and professional service from the reception, doctors and hospital staff. Very modern facility. I recommend it.

The treatment of the child's oral cavity under anesthesia was carried out professionally. I would like to thank Dr. Piechowiak and the nurses in the ward for everything. I recommend CitoCare hospital.

1 star only because the examination took place. The appointment was scheduled for 3.50 p.m.... The lady told me to arrive at 3.30 p.m. and I went in for the examination at 4.20 p.m.... no information about the delay... no help and no information during registration and how to fill out the documents... .

I would like to appreciate the incredibly wonderful warm ladies at the registration desk on October 27, 2023, working at 6:30 p.m. Thank you We need such people in this crazy world.

I wholeheartedly advise against visiting Mrs. Zofia Jamrozik-Kruk. The doctor is so rude that it's not worth talking to. The whole visit had a very pretentious tone, and let's not forget that we come to the doctor for help, not as specialists who should know everything at the door. The irony with which the conversation was conducted and the final lack of diagnosis, and all this for PLN 200

Parking is a nightmare. Trying to get a consistent and convenient physical therapy appointment is a challenge. The current street and intersection construction makes it difficult and time consuming just to get to your appointment. My Orthopedic doctor is great.

This review is for the Emergency Centre. How efficient, respectful and helpful they were. I visited the centre on Sunday afternoon - it was busy- but people were "processed" quickly. My Polish is poor but thankfully the wonderful young woman on Reception spoke impeccable English and helped me check in. Dr Tomasz Szymanski who inspected my injury also spoke excellent English, explained everything clearly and examined me thoroughly. I was asked to wear a face mask- I refused as I have an exemption - they respected this without question. The emergency part of this Centre I would recommend. The main Orthopaedic part - ABSOLUTELY NOT.

I was accompanying a patient from overseas, the initial consultation was done on line with test results having been sent to the consultant electronically, the hospital has a co ordinator for patients from over seas. All additional blood tests, x-xrays, ecgs, &an mri were done on the first day all results were supplied for the patient on a CD, prior to the face-to-face consultation with the specialist to confirm the required surgery, this was done 2 days later. The cost with flights food and hotel was less than the same surgery would have been private in England.