Ankle osteoarthritis treatment in 1 Orthopedic surgery clinic in Cluj-Napoca

I give one star, because I recently had an extremely unpleasant collateral experience with this PRIVATE hospital, as the mother of a patient, operated by the team of Dr. Dejeu Viorel, whose team I would give 1000 * if I could. My great dissatisfaction and great indignation come from the fact that the nurses and nursing ladies from this hospital, with whom my child had to deal, had a disastrous behavior, both professionally and in terms of communication. These female nurses should, according to my experience as a laboratory nurse with over 30 years of experience, be trained and retrained on the collection and communication side, and the nurses should be reminded that they go to work to do their duty, on full. My child faced a gross lack of professionalism on the part of the nurses, being "punctured" by needles, to collect blood, both pre- and post-operatively, the same thing happened to him when a trivial branula was put on him . In the ward, when her bra was changed, blood was filled on the pajama, on the bedclothes and even the wall was splashed. Even worse, the bed was left like that, unchanged until the next day, because the nurses did not bother to change it. They probably also operated in some room (please forgive my irony), and they couldn't do the job for which they are paid. I work in a hospital in a small town, a state hospital, without the claims that the Humanitas hospital would have, but something like this would never happen in our hospital and it shouldn't happen anywhere. I am sorry for this experience, I am outraged by the fact that my child paid 22,000 lei to the hospital and received humane treatment of 2 lei from the nurses. And yet, I only have words of praise for the work that the doctor did together with the dance team, I thank them and respect their work! RESPECT doctor Dejeu, doctor anesthetist, doctor nutritionist, psychologist and nurse Babi!

I had thyroid surgery on 27.10.2023 by Dr. Răzvan Simescu, a doctor with excellent professional training, very humane and patient. From the very first appointment, it was explained to me in detail what the problem was, what the operation consisted of, what the costs and consequences were. I was hospitalized one night after the operation and everything went very well and easily; all the staff I interacted with were kind and willing to help. The quality of the medical act was superlative. Thank you very much for your involvement and results.

Very unprofessional! I had an appointment at 11 o'clock and more than an hour passed before the doctor Barbos(at least she was nice)received me.I don't think it's acceptable, they don't care about people's time at all. At the reception they treated me with indifference when I asked how much longer, they didn't even know. I'm sorry I didn't leave right away

Dr. Motruc and his team was very professional and helpful every step of the way from the beginning of the consultation to the final procedure. He has years of experience with respect to cosmetic surgery and always keeps the patient's best interest front of mind. I fully trust his judgment and I sincerely recommend him to anybody!

I strongly recommend that you use their services. I had an intervention with them in Dec 2020 and I was very pleased with the result.Very clean and experienced staff.🤗

I had a great medical experience with this clinic, such a professional team, great services and Dr.Motruc- a true expert, he knows what he is doing, a great doctor with a fantastic team behind. I can not recommend him and his services enough. The motto of the clinic is ''specialized in happy patients'' and indeed they are. Great facilities as well, felt safe through all the process and had the best care. Thank you all!

Reception and communication is terrible, I had to wait for an emergency for more than 2.5 hours because the reception clerk forgot to register me, TWO TIMES.

Ok!

Wxcellent Hoslital, one of the best in Romania, as well as from Bucharest. Very clean, tidy, professional doctors and nurses.

Ok

This review is well overdue. I came to this private clinic a few times and I had a great experience each time. I lived overseas for some time and I am used to high end medical services. Before I met Dr.Deutsch, I sworn I will never see a gynecologist in Romania ever again after a bad experience in a private clinic in Bucharest. I wanted to take this time to give a shout-out to Dr.Deutsch Horatiu! Needless to say I was pleasantly surprised after my first appointment and will be a returning patient. He is not only very kind and compassionate, he is also very patient and understanding. I no longer live in Sibiu buy will also come back for my anual here. Keep up the good work and thank you for your help and guidance.

Bunica mea o venit de 2 ori pentru nimic. Rdv a fost fixat și Dr. nu era prezent. Bunica de 80 de ani! My grandmother came twice, for nothing!!! She had an appointment but the doctor "wasn't there". Nobody called her to cancel. It's a shame!! My grandmother is 80 years old, they have no consideration. Boycott it!

Personal gastroenterology grade 10 (doctor Dr. Pop, anesthetist, assistants), as well as the laboratory - collections Mrs. Csilla. Professionals, people of heart!

This clinic is a joke! I have visited this clinic several times and my experiences have been unpleasant to say the least. The time of the appointment is not taken into account - I waited in front of the office between half an hour and an hour, the doctors being either delayed with the other appointments or completely absent from the clinic. No one seems interested in behaving respectfully with patients and keeping appointments. The lobby waiting area is insufficient and inadequate. People crowd the corridors like in a pathetic state hospital. The building is unkempt and shabby, especially the hallways and patient toilets. The reception staff are unprofessional, they don't know how to give you the information you need, they are disrespectful and totally disinterested. If you don't have a recommendation for a doctor ok, it's a total lottery whether you find someone competent or not, I was very disappointed with how I was treated by certain doctors in this clinic, their level of knowledge and professionalism. Unfortunately, it does not come close to the quality standards that a private clinic should have

Medlife could invest more in the building and room decorations for 100€/night. The cost of the analysis were covered by the state and the doctor that treated me was very well prepared (dr.Burs). The food is good but there is much to do to compete with the private sector in the West of Europe.

I've been a client of Velvet Dental for more than 3 years so far, and comparing it to other clinics in Bucharest, I can confirm this is the best. The doctors are very well prepared; they also participate in international conferences so that they keep up not with the Kardashians but with the latest technologies and procedures. I appreciate the fact that they always explain what they are going to do regarding the intervention needed and why it is needed. I've had several issues with the molars, and the doctors, Georgiana Elefterie and Horia Neaga, have done everything to save them. The extraction of only one of them has been the last solution, and only after multiple interventions. Regarding the dental implants, I had one put in another clinic in the Primaverii area of Bucharest, and unfortunately, it had to be removed. I recommend Dr. Radu Colteanu for dental implants. Besides that, the place itself is very cozy, the colors are warm and they combine naturally, and everything has been designed so that the customer feels comfortable and in a friendly atmosphere, starting from the yellow bicycle in front of the clinic.

I went and saw doctor Adrian Negrila. I had a small esthetic filling that had fallen off. It took less than 5 minutes to put in a new one with no drilling necessary since there was no cavity. The cost was 400 lei which seems a bit expensive but that's not what upset me. He told me I needed a teeth cleaning which I agreed to. I've never had a teeth cleaning done that fast or painfully. I've also never had my gums bleed as much and hurt so bad after a teeth cleaning. There was too much force used and not enough care to protect and avoid my gums. Used a little mirror when I got home and there's cuts in my gums and not all dirty stains removed.

This review reflects the orthodontic department represented, in my interactions, by Dr. Georgiana Stanescu, the rest of Velvet Dent staff is on point and should not be linked to this. My experience with Velvet Dent was at its core targeting orthodontic treatment for impacted canines - braces, exposure, bracketing and descent. After quite several interactions and planned actions Dr. Stanescu gave me a disturbing sense of unprofessionalism, forgetting the course of action one session over the next, being late at appointments (20-30 mins) even though i booked at opening hours, mentioning conflicting and disjointed solutions and last but not least, failing to solve my problem. All of this was mentioned to the staff, confronted and properly explained, yet, however unfortunate, it did not improve the course of action, forcing me to switch to another Dental Clinic. In short, i was not bothered by the impossibility of fixing my problem, the truly disappointing part came from how this was treated, the wasted time, failure of execution and the saddening reality of a not caring doctor. Hopefully, this will be addressed, Thank you

I came to the Clinic after a few botched fillings by my previous doctor, and a couple of other issues we've discovered along the way. All I can say is that I am thoroughly impressed and satisfied with the level of professionalism and service provided by Paris Dental, but most of all, by Dr Csilla Varga. She guided me through each procedure with kindness and patience, answering all my questions and restoring my trust in denists in general. Having had her as my dentist has shown me what a difference it makes to have a professional (who is also passionate about their job) take care of me, and I couldn't be happier with the results.

Doctors are friendly , patient in explaining the treatment . Staff is super receptive and good in communication. Timely support and transparent in prices too.

An overall wonderful experience. Professional and kind staff that care about the comfort of the patient and explain everything as the process unfolds. I was also extremely pleased with the end results.