Head and neck cancer treatment in 1 Oncology clinic in Cluj-Napoca

I give one star, because I recently had an extremely unpleasant collateral experience with this PRIVATE hospital, as the mother of a patient, operated by the team of Dr. Dejeu Viorel, whose team I would give 1000 * if I could. My great dissatisfaction and great indignation come from the fact that the nurses and nursing ladies from this hospital, with whom my child had to deal, had a disastrous behavior, both professionally and in terms of communication. These female nurses should, according to my experience as a laboratory nurse with over 30 years of experience, be trained and retrained on the collection and communication side, and the nurses should be reminded that they go to work to do their duty, on full. My child faced a gross lack of professionalism on the part of the nurses, being "punctured" by needles, to collect blood, both pre- and post-operatively, the same thing happened to him when a trivial branula was put on him . In the ward, when her bra was changed, blood was filled on the pajama, on the bedclothes and even the wall was splashed. Even worse, the bed was left like that, unchanged until the next day, because the nurses did not bother to change it. They probably also operated in some room (please forgive my irony), and they couldn't do the job for which they are paid. I work in a hospital in a small town, a state hospital, without the claims that the Humanitas hospital would have, but something like this would never happen in our hospital and it shouldn't happen anywhere. I am sorry for this experience, I am outraged by the fact that my child paid 22,000 lei to the hospital and received humane treatment of 2 lei from the nurses. And yet, I only have words of praise for the work that the doctor did together with the dance team, I thank them and respect their work! RESPECT doctor Dejeu, doctor anesthetist, doctor nutritionist, psychologist and nurse Babi!

I had thyroid surgery on 27.10.2023 by Dr. Răzvan Simescu, a doctor with excellent professional training, very humane and patient. From the very first appointment, it was explained to me in detail what the problem was, what the operation consisted of, what the costs and consequences were. I was hospitalized one night after the operation and everything went very well and easily; all the staff I interacted with were kind and willing to help. The quality of the medical act was superlative. Thank you very much for your involvement and results.

Very unprofessional! I had an appointment at 11 o'clock and more than an hour passed before the doctor Barbos(at least she was nice)received me.I don't think it's acceptable, they don't care about people's time at all. At the reception they treated me with indifference when I asked how much longer, they didn't even know. I'm sorry I didn't leave right away

Dr. Motruc and his team was very professional and helpful every step of the way from the beginning of the consultation to the final procedure. He has years of experience with respect to cosmetic surgery and always keeps the patient's best interest front of mind. I fully trust his judgment and I sincerely recommend him to anybody!

I strongly recommend that you use their services. I had an intervention with them in Dec 2020 and I was very pleased with the result.Very clean and experienced staff.🤗

I had a great medical experience with this clinic, such a professional team, great services and Dr.Motruc- a true expert, he knows what he is doing, a great doctor with a fantastic team behind. I can not recommend him and his services enough. The motto of the clinic is ''specialized in happy patients'' and indeed they are. Great facilities as well, felt safe through all the process and had the best care. Thank you all!

Reception and communication is terrible, I had to wait for an emergency for more than 2.5 hours because the reception clerk forgot to register me, TWO TIMES.

Ok!

Wxcellent Hoslital, one of the best in Romania, as well as from Bucharest. Very clean, tidy, professional doctors and nurses.

Dr. Florescu Nicolae performed my mother's coronary angiography. The anesthesia was not done well, severe pain of course, he didn't even care that he almost killed his mother!! The tension had dropped to 6!! How is it possible that you don't care?? I do not recommend this clinic in any way! Shame on this individual! The world complains about this doctor because he is very bad! He should look for another job if he doesn't like this one and behaves badly with patients!!!

How did I end up paying 320 lei for 100 ml of ultrasound gel (which normally costs 1 lei) to Dr. Deutsch Laurentiu, a urologist. I came urgently because I was passing through Sibiu, to this polyclinic, to Mr. Dr. Urologist Deutsch because I had an infection/inflammation, according to some blood tests, and in the last set of tests, my PSA test had exploded, indicating a prostate infection. I had no other abnormalities (frequent, interrupted urination, etc., only infection, according to PSA). Mr. Doctor said that it is good to do an ultrasound, to see the situation of the urinary system (and the prostate was also needed, which is included). At the end, I was given a payment note, which I had to pay, and a prescription that included: - Pelvi Blue - a food supplement that has no value for an infection, you're basically throwing your money away if you take it - Omnic Tocas - an anti-blocker that is given when you have difficulty urinating (this was not my case). For infection, the prostate is measured (something the doctor did not do, although he did an ultrasound) and antibiotics are prescribed.

Feedback from Dr. Radu Adriana Carmen. I decided to be her patient after the positive reviews I read on google, but personally I don't have a pleasant experience. I called the doctor through the Medlife clinic, after the consultation she recommended a series of hormonal tests, which I had to do on certain days of CM. Since the day I was supposed to do the tests fell on the weekend, I contacted her through the clinic to ask her if it would be ok to do the tests on Friday/Monday or if I should wait another month. She spoke very badly on the phone, even yelled at me, reproaching me that she mentioned in the office how I should proceed, why I wasn't paying attention, and hung up on me. He showed a completely unprofessional and disrespectful attitude. She did not mention during the consultation how I should proceed if the respective days fall on the weekend and even if she had mentioned, the fact that I called her to ask is not something that deserves this behavior on her part. In the office, the consultation was superficial and there was zero empathy. I do not recommend this doctor and I will definitely go to another doctor after receiving the test results

Efficient, quick & useful

One of the worst hospitals in the country. I went here for some blood tests and came out of the office with two broken veins because the nurse was determined to draw blood at any cost regardless of the severe dehydration that I was going through. Fast forward to the week after, I went back to get the results ( you need to go there in person because there's no such thing as getting them via e-mail in 2023!!!!!) I wanted to have a chat with the doctor who saw me thinking that she's going to explain what the results actually mean so that I can take approximate action. Because she wanted to keep the diagnosis a secret from me and talk to my mother this doctor refused to explain my results to me hinting that ' this particular test wasn't within normal limits'. I eventually managed to get my mother out of the office and asked the doctor for clarification and she refused to say a word. I keep wondering what happened to patient confidentiality?! . In the end I would say if you want to know exactly where you stand health wise do not and l mean do not visit this place. Another thing worth mentioning is that in the midst of a pandemic there is no mandatory face mask rule and everyone is left to move around freely in a highly contaminated building as they keep moving patients back and forth. Worst hospital ever, avoid at all costs if you value your health

The nephrology section is simply one of the best in eastern europe. The doctors are emphathic, patient, always double checking and well organised. This is the only hospital in Romania i trust 100% and would deffinetly recommend over private care.

I've been a client of Velvet Dental for more than 3 years so far, and comparing it to other clinics in Bucharest, I can confirm this is the best. The doctors are very well prepared; they also participate in international conferences so that they keep up not with the Kardashians but with the latest technologies and procedures. I appreciate the fact that they always explain what they are going to do regarding the intervention needed and why it is needed. I've had several issues with the molars, and the doctors, Georgiana Elefterie and Horia Neaga, have done everything to save them. The extraction of only one of them has been the last solution, and only after multiple interventions. Regarding the dental implants, I had one put in another clinic in the Primaverii area of Bucharest, and unfortunately, it had to be removed. I recommend Dr. Radu Colteanu for dental implants. Besides that, the place itself is very cozy, the colors are warm and they combine naturally, and everything has been designed so that the customer feels comfortable and in a friendly atmosphere, starting from the yellow bicycle in front of the clinic.

I went and saw doctor Adrian Negrila. I had a small esthetic filling that had fallen off. It took less than 5 minutes to put in a new one with no drilling necessary since there was no cavity. The cost was 400 lei which seems a bit expensive but that's not what upset me. He told me I needed a teeth cleaning which I agreed to. I've never had a teeth cleaning done that fast or painfully. I've also never had my gums bleed as much and hurt so bad after a teeth cleaning. There was too much force used and not enough care to protect and avoid my gums. Used a little mirror when I got home and there's cuts in my gums and not all dirty stains removed.

This review reflects the orthodontic department represented, in my interactions, by Dr. Georgiana Stanescu, the rest of Velvet Dent staff is on point and should not be linked to this. My experience with Velvet Dent was at its core targeting orthodontic treatment for impacted canines - braces, exposure, bracketing and descent. After quite several interactions and planned actions Dr. Stanescu gave me a disturbing sense of unprofessionalism, forgetting the course of action one session over the next, being late at appointments (20-30 mins) even though i booked at opening hours, mentioning conflicting and disjointed solutions and last but not least, failing to solve my problem. All of this was mentioned to the staff, confronted and properly explained, yet, however unfortunate, it did not improve the course of action, forcing me to switch to another Dental Clinic. In short, i was not bothered by the impossibility of fixing my problem, the truly disappointing part came from how this was treated, the wasted time, failure of execution and the saddening reality of a not caring doctor. Hopefully, this will be addressed, Thank you