1 clinic in Tyumen

I want to express my deep gratitude to A. G. Shapkin, who performed the operation on me, a very qualified, competent doctor, explains everything, kind, understanding. Also, the head of the department, Orlov A. S., Who took me to this center for an operation. These doctors are professionals in their field, thanks to the management for such qualified, competent doctors. Also many thanks to the neurosurgeon Tazetdinov GV, who recommended this treatment.

Hello!!! I want to share my impressions about the Tyumen FCN ..05/25/2021, I was operated on in this center with the diagnosis of pituitary adenoma acromygalia her mother's leg)) I am 34 years old, I found out about this wicked sore in 2018, was operated on in 2019 in another honey. an institution in Yekaterinburg, unfortunately they were not able to completely remove the tumor and I suffered until I got to the Federal Scientific Center, thank God the doctors here are of the highest level, they explain everything, listen, clarify, support morally and are very good-natured, attentive. I arrived on 05/24/2021 for one the whole day I was examined, and already on 05/25/2021 I was operated on, in intensive care as in a resort, the nurse on duty was always nearby, they respond very quickly to any request .. After the operation, they did an MRI and took a bunch of tests, I could not believe when I found out with my own eyes that they managed to remove everything, the hormones immediately returned to normal within a week I watched myself how beautiful I was becoming, I was just happy, many sores left me as the tumor was removed b, the only thing I suffered with was my nose for 2 months, but it’s my fault, the ENT recommended not to drink chilled drinks, but the summer is hot and I abused cold sodas .. I want to thank all the doctors, all the medical staff who took part in making me live long and happy ..LOW BOW TO YOU, God bless you and your families. I want to say to all those who are going to have operations at the Federal Scientific Center, do not be afraid, you will be in good hands .. The food and the ward are all at the highest level .. Thank you for everything! Sincerely, Luiza Rizvanovna!

A year ago, my son had a brain tumor removed. The center's neurosurgeons not only saved the life of a young, 26-year-old man, the father of a 2-year-old daughter. His quality of life was preserved as much as possible in our case!! Thanks and low bow to surgeons and doctors!!! We are celebrating our second birthday today!

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

Great service. Professional staff. New equipment, but most importantly, you have an agreement with my insurance company that makes it convenient to come to EMC.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Saw the price, first reaction: Am I a joke to you?

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.