1 clinic in Donostia / San Sebastián

A disaster. I have been waiting days for the result of an important report, and there is no response, neither by phone nor by email. After having made an important payment, there is no right to this wait. If you can, find another site to perform the prenatal test.

Valuation of the administrative service, not the doctor. Very angry because the same thing has happened to me twice. I go to a specialized doctor because of the good references he has. I live 1 hour by car from the hospital (one way is 75km and €9 toll). I have gone there twice and it turns out that I have not had an appointment with any doctor because on each of the occasions there had been "an error by the partner." I don't know if anyone has noticed, but the little joke comes out: 4h by car, 300km of gasoline, €36 in tolls and €3 from the hospital car park in exchange for ABSOLUTELY NOTHING. Not counting the permits that I had to take at work and that I have to request again to see if I can now be with the doctor. But worst of all, the second time I called two days before the consultation to verify my appointment and they told me that everything was correct. So, I get to the counter, I say my name and they tell me, "yes, you have an appointment now, go to the waiting room that I indicate and wait for the Doctor to call you." After waiting 45min without seeing anyone or entering or leaving the office, I return to the counter and discover that the Doctor did not come today and that they have been trying to contact me... I don't know who they called but not me. Now what am I supposed to do to make sure I'm going to see the doctor in 4 days?

Even though it states it’s open and no appointments required they would not attend to us because we were foreign, it was 1 pm on Saturday and they said we had to walk an hour away to get tested. I showed up with two babies and sick; I did not come here for the pleasure of it and they were very RUDE.

My husband spent over a week there for emergency blood clots in his leg and lungs. The care and expertise was excellent with a translator accompanying the doctor whenever he explained a procedure. Good food and ocean view thrown in! Gracias!!

Dr Ortega is the best Neumologist! His care and attention to my mother has been incredible. He is knowledgeable, polite, caring and above all patient and understanding. His kindness and love of his work shines through and I cannot thank him enough. 5 stars is not enough! Highly recommend him!

I’m very disappointed. I can’t get an appointment for one month now . Not only for me but for my child too for different doctors . Any time I call or come to book an appointment. The system isn’t working , or schedule isn’t available. Whole November I kept calling to book for December and it wasn’t available and suddenly the next day all December turned out to be full, and January still not available. All this because private patients are in priority . If you have insurance you won’t get any service and health care. ( by the way insurance isn’t cheap) . I never saw such awful service in private hospital anywhere

The whole process of making an appointment to seeing the consultant was excellent. Thank you

The administrative and medical services were very professional and thorough at all times. The hospital also conveys a very friendly and helpful atmosphere.

The SALUD service that I received from Hospital DEL VINALOPO is very good. The Doctor from Medicina Digestiva and the reception staff are friendly and ensure that I am properly informed about my health and care, especially that I don’t speak Spanish. I would recommend this Hospital if you need medical assistance.

why was my wife's temperature measured at 37.9 (a person from triaje 1), put the lowest priority and we waited for 1.20 to then come up with a temperature of 39.5 and we changed the priority? And ofc time with a changed priority began to count from zero

I was rushed to the emergency last Feb.19,2021,due to difficulty of breathing,backpain.I'm so THANKFUL for taking good care of me,all the hosp..STAFFS they were so accomodating,friendly.Very clean room,the food is very good..GOD BLESS

Very modern hospital with latest technology and facilities. very friendly and professional doctors and nurses

I had an excellent experience with Dr Paloma team re to the Scientific side of the surgery but the food is worst than what people take in jail. The vegetables seem to be used from another plate of a person who did not eat and FOR SURE that food was not fresh neither from today 29 march where I am still recovering. I posted the photo on the photos section. 2448 euros for one night and this food? May be you are thieves and have to consider to go to jail. Please do not robe our money as you do! Dra. Gabriela Barrial

I received excellent care from vascular expert, Dr. Cesar Garcia-Madrid and his team, while experiencing the most painful symptoms of my life. Teknon is a very professional and well managed facility...with ethical billing practices as well. I cannot recommend Teknon enough. NOTE to foreigners (such as myself), using the IMS (Internal Medical Services) service is very worthy as they are your personal escort for your Teknon experience. Their offices are in Teknon hospital and they book your appointments, take you to to them and make sure everything is being carried out as per your doc's orders. This was invaluable to my situation with short wait times and precise protocols. I do not speak Spanish (I try for comic relief) and I also have little time to waste away from work (temporarily working in BCN).

I had a terrible experience at Teknon and particularly with Enrique Roldán del Castillo, which is one of the worst professionals I’ve ever seen. From the different visits I’ve had with him, I left his office with the feeling that he didn’t care about me at all but only to monetize the visit. I needed surgery near my neck and according to him it was an easy operation which would only took me two weeks to recover. As of speaking, two months later, I’m still recovering from this ‘easy’ surgery. Let me explain: The surgery in theory went well. Two days after it I removed the sticking plaster covering the wound to change it for a new one I saw the stitches were not holding anything since the wound was completely open. I waited one week without doing anything since I had another visit with him to remove the stitches. When I visited him, the wound was completely open with the stitches on it, it was turning black and was clearly infected, since it hurt quite a lot. He spend only 5 minutes with me only to tell me to take the strongest antibiotic for one week and to book another visit for the following week (obviously to only monetize it again). That same day in the afternoon I went to the emergency room from another hospital and the face of the nurse was shocking. She did not understand how a doctor left a wound like this specially since there was a big risk of infection spreading. They were also surprised by how bad the stitches were put. They removed the useless stitches and they took their time to clean the wound properly. Up until now I’ve been going to this different hospital and luckily the infection stopped and now I’m recovering way better. Since the wound had to be closed by itself and not with the initial stitches, I will have a very beautiful mark all my life thanks to doctor Enrique Roldán del Castillo. I hope this post will be useful for others and if you have doubts about going with him I invite you to go and see if anything I’ve said resonates with your experience.

Very good service, but there are things to improve. As an oncology patient in Las Palmas, they are overwhelmed. We always go in with the oncologist with a delay of 45 minutes, 1 hour. In the Day Hospital more of the same. The nurses don't stop, but they can't keep up. Negative things: appointment changes without notifying, appointments for more patients than they can attend to, with which one makes the trip in vain and has to leave. One day I almost left with the line punctured in the catheter. They need more staff.

Telephone number never

Very efficient and punctual and above all professional. Excellent health care and customer service 👏

Terrible care at the gynecologist, they give you an hour and then say it's another one. And they are rude and they don't serve you well. I don't go to that hospital anymore. Dr. Cabezuelo is a blanket and is not a good professional. Any hospital is better. The only gynecologist who treated super well and was good, Basanta, is gone. I'm not coming back

Unprofessional, the time has come to remove the mask from these people. I'm not going to give you a clue, but someone is going to lose the address of the hospital due to usury and deception of clients with invoices claimed after the fact and without prior information, unfortunate 5-figure invoices. It's strange, right...they always ask for the money first, before any intervention or flyer from insurers and if they don't they don't take care of you. Now they make them up.

Thank the staff for their attention and professionalism always, and today especially the Director Manuel Conde for coming to help my brother at the entrance (by the way, a doctor too, although today he was accompanying me). These gestures demonstrate closeness, simplicity and attention to the patient. Thanks again and congratulations to the whole team and the excellent management.