from María G
March 09, 2023
A disaster. I have been waiting days for the result of an important report, and there is no response, neither by phone nor by email. After having made an important payment, there is no right to this wait. If you can, find another site to perform the prenatal test.
from Iboncio 81
January 13, 2023
Valuation of the administrative service, not the doctor.
Very angry because the same thing has happened to me twice.
I go to a specialized doctor because of the good references he has. I live 1 hour by car from the hospital (one way is 75km and €9 toll).
I have gone there twice and it turns out that I have not had an appointment with any doctor because on each of the occasions there had been "an error by the partner."
I don't know if anyone has noticed, but the little joke comes out: 4h by car, 300km of gasoline, €36 in tolls and €3 from the hospital car park in exchange for ABSOLUTELY NOTHING.
Not counting the permits that I had to take at work and that I have to request again to see if I can now be with the doctor.
But worst of all, the second time I called two days before the consultation to verify my appointment and they told me that everything was correct. So, I get to the counter, I say my name and they tell me, "yes, you have an appointment now, go to the waiting room that I indicate and wait for the Doctor to call you." After waiting 45min without seeing anyone or entering or leaving the office, I return to the counter and discover that the Doctor did not come today and that they have been trying to contact me... I don't know who they called but not me.
Now what am I supposed to do to make sure I'm going to see the doctor in 4 days?
from Ana Maria H- Iragorri
June 04, 2022
Even though it states it’s open and no appointments required they would not attend to us because we were foreign, it was 1 pm on Saturday and they said we had to walk an hour away to get tested. I showed up with two babies and sick; I did not come here for the pleasure of it and they were very RUDE.