Pharyngeal cancer surgery in 1 Oncology clinic in Lausanne

Once again in this awful building. 2 people almost dead, and the 3 of us are waiting for 3+ hours. You should be ashamed of yourselves honestly. How dare you calling yourselves emergency???

Thank you so much for the professional help on my situation. I went there for emergency, very friendly-approach from all the staff & doctor. Thumbs up for your kind & professional help.

This place is a nightmare. I always come here complaining because you always stay here at least 4 ou 5 hours to get a simple antibiotic for flu. It's ridiculous the disorganization. It's not clear where the waiting room is, not clear what is the next step, you see a lot of people passing by and not doing anything. It's a disaster. Only come here in case of serious problem. It's very bad here.

Poor management, miscommunication between staffs leading to patient’s EXTREME DISCOMFORT, no empathy whatsoever, PLUS the lack of information given to the patient; having to wait for 2 days still going on with little to no food (to prepare for the surgery which only takes 20 minutes as the doctor had said). The surgery that was planned, gets delayed due to the miscommunication between the staff members. But this was not relayed to the patient and the patient’s family until after waiting for 8 HOURS, keeping the affected ones in the dark. Then promising to do the surgery the next morning but then it gets pushed back to afternoon and then again at around 9 pm. But AGAIN it gets postponed until next day saying the doctor went home, which meant the patient was starving the whole day preparing for the promised surgery which was not done. Even after all this has happened because of their MISCOMMUNICATION and CARELESSNESS, NOT A WORD OF APOLOGY or any better explanation. Sure, it’s a hospital, there could sometimes be many emergency patients at once but they should also have MANAGED properly, they should not have promised something they could not do or they should have made proper plans OR they should have communicated well, at most the staffs should be trained properly on what they should be doing. Save lives but also not try to make any more patients. Hopefully an improvement in the management, the behavior of the staffs towards the patients, and their skills can be seen in the FUTURE if not now because it’s a PURE DISAPPOINTMENT right now.

My dad was supposed to have a surgery on 8 am after the hospital gave an appointment. He wasn’t allowed to eat or drink from midnight til the surgery. But they somehow had a “communication error” saying that the operation room got occupied by another patient after 8 HOURS!! My dad had to wait 8 HOURS in pain without any food or water waiting for the doctor to do the operation in the room. But NOTHING!! It was so irresponsible of them! It felt insulting as if they were looking down on us because we are of different race. I felt so bad for my dad!! Now the operation is gonna take place tomorrow! I had expected better from the hospital!! I wouldn’t even give 1 star if I could but unfortunately I have to, to write this review!!

A mother spent three days begging Help Island psychologists to help her child not commit her seventh suicide. A psychologist and a social worker. The meeting was prepared for three days. Twenty-first century, in the ambulance of the city of Bern, out of 140 thousand Russians and the same number of Russian speakers, but there was no interpreter for the appointment. The elite of the hospital, in the person of a highly paid psychologist and social worker, passed judgement; Listen, ...parents ; the mother should call the police! In truth, they pay 8,000 francs a month out of your taxes to the great healers of the land of Switzerland. There's a Russian saying "don't throw beads in front of pigs". Mother left in silence. The arrogant took it as a victory! A victory over a helpless, disabled woman. Arrogance is formed from the absence of everything else. Education, upbringing, having compassion, morals, responsibility, being helpful...) How does fascism spread? The chief said, you have to smash your forehead, but follow orders! Back in the emergency room, after five hours of being ignored, the mother was brought out a poster, A4 sheet format. It said in large letters, "We won't help you and the three-digit police phone number is 911. The leading psychologists of the hospital and here, showed their professionalism, big letters for a stupid Russian mother. These letters shout: "the doctor said to the morgue, so to the morgue". The mother, of course, was sick, but unlike the friendly staff of the Ostrovny Hospital, she could remember a seven-digit phone number. Where do these mothers get their strength? She brought the baby in. И? Refused!!! This is another story, how she managed to survive, get to the nearest town and finally get help. And what about the friendly staff of the Ostrovny Hospital? They found a clinic where they put a sick, tormented child, called and told them to get rid of him. What does the ambulance care about the clinic? How close, how united is the corporeal spirit, in the pleasure of mocking the Russian, sick mother. Friends, "The future is not for everyone. " Klaus Schwab Unite!

I can Dr. Highly recommend Fähnle Head Physician Endometriosis Center. Dr. Fähnle has a great deal of specialist knowledge, takes a lot of time for his patients and responds to their needs. A doctor that you can hardly find these days with the enormous time pressure. Simply great!

Apparently you have to be a VIP member or have private insurance to be treated reasonably well there. It's a pity that it's not only in this hospital/profession that customers are treated unfriendly and employees are bullied.☹🙁

It should be possible to give no stars at all. I had a very bad experience at the surgery department. The surgery department gave me the wrong medication and as a result the X-ray of my stomach was not what it should have been. The doctor did not write the whole truth in my report, which prompted me to contact the ombudsman. I asked for a new appointment at another hospital. Since he didn't write why I have to do a repeat of this whole investigation. Of course I had to take the 6 pills again, but without the wrong medication, and my X-ray showed a completely different picture. I will never, ever recommend this doctor and department!

Helpful,polite, professional. Nurses and doctors are reassuring, humane. Believe it or not they even stand up for patients if one of their colleagues is being dysfunctional. You don't need to fight for your basic rights in this hospital. Thank you to the team!

I write this review in order to soften someone's experience of giving birth. Try to avoid Delphine as an assisting nurse while the birth. I understand the whole physical process itself is far from pleasant. There are manipulations which should be done by the nurse regardless the pain I get all that. But she was very brutal, unpolite communication wise as well. She also tried to laugh at me while I had to push. Happily my doctor cut her on it. Delphine, remember the name and try to avoid.

Clearly, one of the best private cliniques in Geneva with state of the art technologies, highly trained doctors and above all, tailored services to your needs especially when it comes to all extra amenities such as catering, accommodation, concierge and etceteras.

Excellent care before, during and after surgery. Friendly and attentive nurses that are available 24/7 and arrive quickly at the call of a button. The private room is spacious, clean and equipped with anything you may need for your overnight stay. The room service team take into account your dietary requirements and offers options for all your meals.

Was there on the emergency on a Sunday morning, very professional staff, excellent infrastructure, no waiting line, overall excellent.

I had an ACL reconstruction surgery with Dr Gardon and my experience was great, even though it is rough to have this kind of procedure. All the nurses were absolutely wonderful with me; I could not have asked for a better experience.

I really found a good and compassionate dentist in Dr. Julian Röhr! You returned my faith in humane patient treatment! After a wisdom tooth extraction at another dentist in a different place, I had excruciating pain and the other dentist did nothing to relieve it. (It was getting infected and I was simply told to wait it out). The doctor here took good care of me and prescribed the right medicine.

Great experience. I have lived & traveled in a number of countries around the world over the last 10 years (Denmark, US, Iceland, Sweden and now Switzerland). Linda Shabani is by far the best dental hygienist I have ever met. Super professional, top notch skilled yet so service minded and warm personality. Very impressed- thank you so much !!!

I heard good recommendations about Dr Bencun and decided to finally give it a go as l waiting too long to treat my teeth. He treated my cavity and did two wisdom teeth extractions and I had zero pain during the treatment. If you are too afraid they can give you laughing gas during the procedure which l did and it went absolutely well for me! If you have any anxiety/phobia or none of the above, this is the place to go !

I've experienced several aesthetic treatments at The Eram Clinic, and I'm amazed by the high quality of treatments - I’ve never had this before and I’ve tried a lot. My skin was truly perfect and still is. Highly recommended!

I had an incredible experience at Eram Clinic. The team is not only highly skilled but also incredibly caring. The ambience is soothing and welcoming, which immediately put me at ease. The treatment I received was absolutely perfect, and the results exceeded my expectations. I couldn't be happier with my visit to Eram Clinic, and I highly recommend their services to anyone seeking top-notch care in a comfortable and beautiful environment. Sincerely Nadine Haeussermann

The clinic is really great. The whole team was so caring and I always feel in really in good hands. The interior is just amazing - you don’t feel like in a clinic but like in a very exclusive hotel. Love it!