Vaginal intraepithelial neoplasia (VAIN) treatment in 1 Oncology clinic in Basingstoke

From the moment Isle of Wight NHS transferred my care to The Hampshire Clinic, the level of communication and care was excellent. I was kept informed every step of the way with extra care and thought about the length of my stay and the need to travel to and from the Island to Basingstoke. When there was an unavoidable delay in my operation, the whole team ensured that it was rescheduled and happened within 12 hours of the original time. When I responded badly to the anaesthetic, the night team were kind and patient, keeping me hydrated and comfortable until I could tolerate fluids. I received outstanding care and feel fortunate that the NHS referred me after being by in their waiting list for so long. It has made me seriously question the benefits of private hospital care and should I need treatment again in the future, is a route I would definitely explore. Thank you to Mr Sethi and the whole team.

I have always had nothing but the best care from all the members of staff at The Hampshire Clinic. They are all , Friendly, approachable , knowledgeable in their field, and caring. I've stayed in hotels and had less satisfactory service.

The staff , nurses and receptionist are all amazing and super friendly . My consultant DR George Goumalatsos is just fantastic . I have had a previous surgery with him in 2019 and I honestly feel I couldn't have asked for a better doctor . I know my road isn't closed just yet as awaiting on some rest result , but he has reassured that we will do another surgery once he has my test results back and help me feel like a brand new woman and free me from this horrible disease. His knowledge is just amazing. Thank you to all at the Hampshire clinic for the great work .

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

No complaints!! The staff were great, the clinic itself had a welcoming atmosphere. Mr Rajpal was our consultant - incredibly polite and straight to the point. I really didn’t feel like leaving!

I've arrived way too early for my physio appointment and have been sat for nearly half an hour. I can honestly say that the lady on the MRI/CT & Radiology reception is the most lovely lady. She's greeted everyone, including myself, with the warmest smile and has been really helpful to other patients. When she realised I'd been waiting a long time, she checked that I was ok and offered refreshments. Deserves a raise!

The whole experience from beginning to end has made this procedure bearable, excellent facilities, excellent surgeon, anaesthetist, aftercare staff and not forgetting the whole team of physiotherapists. The physio team had compassion and understanding and were extremely supportive throughout, as especially without them I would have taken much longer to recover. A big thank you to one and all.

I felt I was in great hands from start to finish & very much appreciated the care shown. Everyone from the consultant, ward team & theatre team did their very best to provide fantastic care. The physiotherapists were also fantastic & really worked hard to get me mobile & discuss any worries. Having such a great, knowledgeable, caring & welcoming team really does put a very stressful situation at ease - The team at the Albyn is second to none.

Attentive and very friendly staff! I postponed my surgery for so many years and so glad that I did it at Albyn hospital. The whole experience was very smooth and professional. Wouldn't have minded to get pampered by the staff a bit longer. Thank you for the amazing experience!

All the nurses and other staff were really nice to me. Always making sure I was ok before and after the surgery. My only questions are about my surgery which will be discussed with my doctor in a few weeks. But overall I had a good staying at Albyn. Thank you.

I had and continue to receive a wonderful service. The surgeon Paul T explained the results, the next steps. His PA is prompt in responding to questions. The surgeon, PA and nursing staff are flexible, put me at ease. Never felt rushed. The facilities are what you would expect from an independent health provider. I cannot find fault with the staff as you walk off the street and the facilities.

Excellent hospital with great teamwork and service. I had knee arthroscopic meniscectomy surgery to fix my torn meniscus. Superb surgeon and anaesthetist. The hospital staff was excellent; they were friendly, helpful, and constantly available when needed. The food they served was excellent. A big thank you to Mr. Marston and his team, the anaesthetist, nurses, physiotherapist, and everyone that supported me during my stay. Thank you very much for looking after me! God Bless.

Lovely reception staff, lovely nurses and wonderfully professional consultant. Had to wait many hours for surgery without food or water but that sometimes cannot be helped, as surgery times vary so much patient to patient. Very clean with a nice waiting area too for relatives. Would recommend this hospital.

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!