1 clinic in Bingley

I've arrived way too early for my physio appointment and have been sat for nearly half an hour. I can honestly say that the lady on the MRI/CT & Radiology reception is the most lovely lady. She's greeted everyone, including myself, with the warmest smile and has been really helpful to other patients. When she realised I'd been waiting a long time, she checked that I was ok and offered refreshments. Deserves a raise!

The whole experience from beginning to end has made this procedure bearable, excellent facilities, excellent surgeon, anaesthetist, aftercare staff and not forgetting the whole team of physiotherapists. The physio team had compassion and understanding and were extremely supportive throughout, as especially without them I would have taken much longer to recover. A big thank you to one and all.

I can not thank all of the staff on Ward 1, Ms White and everyone involved enough for the care and professionalism they showed for my dad, me and my family. They are amazing! I don’t know even where to start with what was a real hard time for all of us they was there for my dad every step of the way and for me when my dad took a bad turn after surgery.I can never thank you all enough and I will be eternally grateful for everything you all did and do every day.

Consultant comes late ,you paying a huge amount of money and they don’t respect your time, no apology or any information.I’ve felt like I’m at nhs hospital, also the older woman who’s there receptionists was very rude, unhelpful and unprofessional. Not recommending, definitely we will choose a different hospital, even if we have to travel far. Stay away of you can !!!

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

I had a good experience with Dr Carlos for MRI scans and follow-up appointments. However, the billing team and administration is very unorganized and has caused me a huge amount of stress and suffering. I am a full yinsured patient and they have been unable to submit my invoices to correct insurers, failed to communicate with me when my insurance companies have missed something, and start chasing down payments of plus 2 years old using debt collection agencies. Beware, stay away from the Schoen Clinics as they are very unprofessional. Have never experienced anything quite like this. In April 2023, a debt collection agency contacted me saying invoice over due with Schoen Clinic. I was shocked as my insurance company should have settled this 1 year ago. Cigna subseqeuntly settled the bill quickly on my behalf once I took lead on it. To be clear, I never recieved one piece of communication from Schoen Clinic saying the bill had not been settled by my insurance company and they went straight to debt collection agency even though I have a long history with the clinic as an insured patient. In November 2023, I get contacted again by a debt collection agency. Schoen were unable to tell me in April 2023 that there was also £175 invoice and a fee of £100 that had not been paid by Axa in 2020. Clearly at this point I am losing all hope with the Schoen Clinic and am insulted that they would raise these trivial amounts via agency this long ago. I struggle to even remember what they are for, have not recieved invoices and to make matters worse you cant even contact somebody in person to talk to about it.

Absolutely terrible. Didn’t help my knee at all. Left in the waiting room for 50mins for appt. Then I apparently had £12 bill outstanding. I had a baby. Then I find out they’ve passed the £12 bill to a debt collector who has rolled it up and added a load of fees.

This review is for the administration, not the health professionals, which I will post separately. I attended for a consultation on 14th March and paid an invoice that day which I was led to believe covered everything. At the end of July I was chased for an outstanding invoice of £400 for two x-rays which was supposedly raised on 15th March. I queried it, but to no avail. And only today have I finally received the actual invoice, 5 months late! In view of my being originally misinformed and the delay in providing the invoice, a small reduction? Not a chance!

Dr Elisa facco took time to listen to me after I had bad dental experience and made a plan with me which dr munslow carried out. Dr munslow showed me what a true professional dentist is and reassured me all the way through procedures. The Harley street clinic put my faith back in dentistry as my previous dentist left my mouth in such bad shape and made me depressed. I can’t thank Harley street clinic enough for transforming my mouth I can now look at myself I’m the mirror without cringing.

My smile is amazing!!! Thanks to Dr Eleonora and Dr Shah. They both did an incredible job. These are two high quality professionals. I especially want to highlight Eleonora. She is a caring person who loves her job and her patients. She will listen to all wishes and will do everything what is possible to achieve the desired result. I fell in love with myself again!!! Thanks so much to this clinic and to this two amazing people xxx

Absolutely obsessed with my new smile. 10/10. I've been wanting ceramic veneers for a long time, did a ton of research and had consultations with other TOP dentists all over the world but ultimately decided to go with Dr. Justin Glaister from HSDC and I could not be happier of my choice. My first point of contact at Harley Street Dental Clinic was Eka at reception and honestly, her genuine enthusiasm, knowledge and warmth made the difference for me. She immediately understood what type of patient I was (highly demanding and high maintenance lol) and her enthusiastic praises for Dr. Justin Glaister deeply resonated with me and what I had read about him and turned out to be absolutely spot on. Dr Glaister was amazing. Most patient doctor I've ever met in my life, extremely knowledgable and committed to give me exactly what I wanted: a natural smile. He knows everything and everyone and works with THE BEST ceramists in the world, literally highest levels of cosmetic dentistry. We ultimately decided to go for 10 porcelain veneers and I still can't believe these are now my teeth. I'm usually never fully satisfied (had my nose done twice, same as my hair and the list goes on lol) but this time... I wouldn't change anything. The translucency, the texture, the size, the length, everything is EXACTLY how I wanted it and this is thanks to great communication and his unwavering commitment to delivering the most natural-looking veneers. Thank you!!! I am in heaven! Big shoutout also to Adam and Bea for their help, dream team!!!

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!

I've just had a stay in Goring Hall Hospital for a hip replacement. The surgery was a huge success, and the level of care from everyone has been second to none. The rooms are private and very comfortable, the nurses are all amazing, and then the catering service from Granny Vivian is the icing on the cake (so happy and friendly, and each course served individually to ensure the food is fresh and warm)

Sally and Stephanie were both very professional and very friendly. Treated me as a normal intelligent human being, which was appreciated. And the blood test was sensitively done!! Thank you I can’t see how to write another review! So am adding to this one. Had my hand surgery yesterday, and it was made almost enjoyable! Lizzie was great and looked after me without fuss. What can I say about Granny Vivian?! Everyone needs a Granny V. When I said how much I enjoyed her tea, she brought me 2 more (very welcome!) mugs. Just delightful ❤️

I've recently had a knee replacement at Goring Hall Hospital. Whilst on my stay on the ward I was served my evening meal by Granny Vivian from catering. What an absolute delight this lady is. So thoughtful and caring to the extent of bringing the starter out first and following with the main course so it didn't get cold. She had a wonderful smile on her face but still remained very professional in her service. An absolute joy.