Prostatitis treatment in 1 Oncology clinic in Edinburgh

Very disappointing experience, tried to make an appointment for health checks as part of a visa application for working abroad. I was told that I had to email them, after trying to email six times with no success, I rang the clinic. Spoke to a very rude receptionist (Debra) who accused me of making spelling mistakes and there was nothing wrong with their email address. I explained that I had checked the spelling over and over again. She still wasn’t interested in helping me solve the issue and my spelling was the problem. She had no understanding or compassion whatsoever. I was made me feel like a complete foul. Has completely put me off dealing with Edinburgh Clinic ever again.

Dr Kirsty Munroe is a gem of a person. Her expertise, attentive care, and the welcoming clinic environment made me feel comfortable and well taken care of. I highly recommend the Nuffield Health Hospital for any immediate appointments.

This place has a lot to be desired especially in their patient consideration. After 20minutes over our time we asked what was the delay no one seemed to know or even care. A very junior Nurse informed us that they were informed us that they were waiting on a chair Whatever that meant?? After nearly 50 minutes we asked again, the reason was they were waiting for a consultant to show up! Wonder what would have been said if I had been 50 minutes late. Not good enough Nuffield time to consider your patient.

No one expects to get injured and have surgery however this happens to a lot of us. I'm very grateful for the fantastic treatment, care and attentive guidance from pre to post opp over a span of 12 months. The staff are excellent and took extra care of me, special thanks to Mr Mellor, Omyini and all their teams for turning what has been a physical trauma into a strength. Highly recommended.

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

No complaints!! The staff were great, the clinic itself had a welcoming atmosphere. Mr Rajpal was our consultant - incredibly polite and straight to the point. I really didn’t feel like leaving!

I've arrived way too early for my physio appointment and have been sat for nearly half an hour. I can honestly say that the lady on the MRI/CT & Radiology reception is the most lovely lady. She's greeted everyone, including myself, with the warmest smile and has been really helpful to other patients. When she realised I'd been waiting a long time, she checked that I was ok and offered refreshments. Deserves a raise!

The whole experience from beginning to end has made this procedure bearable, excellent facilities, excellent surgeon, anaesthetist, aftercare staff and not forgetting the whole team of physiotherapists. The physio team had compassion and understanding and were extremely supportive throughout, as especially without them I would have taken much longer to recover. A big thank you to one and all.

I felt I was in great hands from start to finish & very much appreciated the care shown. Everyone from the consultant, ward team & theatre team did their very best to provide fantastic care. The physiotherapists were also fantastic & really worked hard to get me mobile & discuss any worries. Having such a great, knowledgeable, caring & welcoming team really does put a very stressful situation at ease - The team at the Albyn is second to none.

Attentive and very friendly staff! I postponed my surgery for so many years and so glad that I did it at Albyn hospital. The whole experience was very smooth and professional. Wouldn't have minded to get pampered by the staff a bit longer. Thank you for the amazing experience!

All the nurses and other staff were really nice to me. Always making sure I was ok before and after the surgery. My only questions are about my surgery which will be discussed with my doctor in a few weeks. But overall I had a good staying at Albyn. Thank you.

From the moment I arrived to when I left, the staff were amazing and I was made to feel so relaxed and comfortable, I was treated with such respect and dignity throughout my stay. The staff were wonderfully attentive, especially Ann Marie. From reception, porters, catering, cleaning, nurses, anaesthetist, surgeon, etc...everyone was fantastic and made my hospital stay a very pleasant experience. Wonderful staff, wonderful hospital.

I had a routine apt at the hospital today - I was greeted by a receptionist called Tina extremely polite and helpful she confirmed my appointment and advised that my consultant was on schedule, she advised I could help myself to coffee and I would be called shortly. After my appointment with my consultant - a very down to earth engaging and informative gentleman, I spoke to Wendy on reception - again extremely helpful and courteous lady who arranged a 8 week follow up appointment. The experience was smooth, to time and straightforward - thank you all.

Husband in for hernia op 26/10/23. Excellent care, especially (my outsider's view, only being there for several hours over 2 days) from Sheila and Sarah. Their patent experience, kindliness tempered with a no- nonsense approach to the tasks in hand and thorough good-humour made his stay a great deal less unpleasant than it might have been. Of course, those who passed in and out doing their duties; doctors, nurses, etc. were also very good and tirelessly upbeat. Not a grim face in sight! If I did emojis, there would be a line of happy faces. May I stay a day to test-drive and enjoy the well-balanced, toothsome food on offer! Thankyou all! Job for the Maintenance Team. Shower in ward 102 looks fine - all nice and clean. But from the inside, once the door has been slid shut, one sees that the silicone (whatever!) has badly perished and water gains free access to under the shower pod floor. Nice for fungi! Dive in chaps and get it sorted but not a la the railways!