Nasopharyngeal cancer treatment in 5 Oncology clinics in London

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I would like to record all my gratitude to the pediatric team at Portland Hospital. My daughter underwent surgery and we were well taken care of. I want to give my special thanks to nurses Charity, Roberta and Priya, they were attentive and very affectionate with me and my daughter. Hospital food was surprisingly wonderful. Thank you to the whole team.

Great experience having a baby here and also a minor surgery post birth. We love the quality of care we always receive from the specialists, doctors and consultants we’ve worked with. Always wonderful.

We attended a hematology pediatric out patient appointment. We were pleased with all aspects of our daughters care. Especially the specialist knowledge and skills of the consultant. The speed at which we were seen was great- resulting in a positive impact on the whole families health. Thank you

I attended the Urgent Care Clinic at The Princess Grave hospital and I was blown away at the level of service offered. All the team, medical and support staff were outstanding. I was seen very quickly, issue addressed and I was discharged in less than an hour. It was excellent value for money for the service offered! Thank you.

I recently underwent a robotic prostatectomy at Princess Grace Hospital. From start to finish I had an excellent experience. The facilities, staff and expertise were of the highest competence and quality. All services were delivered with great empathy and care.

Fantastic hospital with exceptional staff throughout. Was nervous for my first surgery experience and I couldn't have been in a better place. The private room and provisions were comfortable. The food was of a very good standard. Staff were very attentive and strive to provide the highest level of service.

I had a SPECT/CT scan and it was (virtually) painless and I was looked after briliantly. my only negative comment would bethat as there is a 3hour wait between the prep and the scan and the waiting room was not super comfortable for such a long wait,

Could not be in better hands. Had surgery under professor Andi Kavin and it could not go any better. Legend, absolutely professional and full of knowledge. The hospital team were exceptional. Margaret from the theatre (ICU) was exceptional too, her confidence and professionalism was second to none. Aldrin Reyes from the ward was also a true example of a real medical professional. I mentioned all these by names because sometimes it is easy to take for granted the little things that make a difference. A huge thanks guys.

Mr Petrou and the whole staff at the HSC were exceptional. The communication was awesome, the procedure faultless and the post-op care in the ICU and Cardiac ward were second to none. I felt my life was very safe in their professional and compassionate hands.

My name is Minal and I was hospitalised at UCLH from 21st October 2023 until 28th October 2023 with a nasty infection. I was put on sepsis protocol and I was eventually diagnosed with abscesses. The care and treatment I received from the time I arrived at A&E until I was discharged was exceptional. I was in such a bad state that I cannot remember all the names of the staff who looked after me, but I have to mention the nurse in A&E majors, Davinia Sabater Guijarro, as she took care of me with a lot of kindness and compassion. She was brilliant! Eventually, I was admitted to medical ward only briefly and then gynaecology ward. Nurse Reena from the medical ward was very kind, although I was only there for a very short time. Some of the nurses on gynaecology ward who looked after me were Nurse Erlou, Nurse Sidikat, Nurse Jordine, Nurse Kawser, Nurse Olu, Nurse Nishma, Nurse Bushirah, Nurse Antonio, HCA Maureen, Ward physio Bethany and many other nurses and healthcare assistants to whom I am very grateful to for the care and support they gave me whilst I was on that ward. The Gynaecology team led by Dr Naaila Aslam were fantastic and I feel that I am here and alive today because of them. My local hospital had sent me away with Trimethoprim and a wrong diagnosis just the previous day. Had I not gone to UCLH that Saturday evening, I wouldn't have made it, as my CRP was 400 and I was septic. Thank you to Dr Aslam and her team including Dr De Braud, Dr Tatiana, Dr Neha, Dr Julie, Dr Omar, Dr Hannah, Dr Alison and everyone in that team. They saved my life! When I had my procedure to drain the abscess, the nurses were so supportive including nurse Kit and nurse Emma. There were other nurses in that room too, but I don't recall all the names. All were wonderful. I would not have got through that procedure without their words of support and encouragement, in particular Nurse Kit and Nurse Emma. I hope the above mentioned staff and anyone who looked after me reads this review. I am forever grateful to them. UPDATE (5th December 2023): I spent a further two nights at UCH when the infection returned. Lots of wonderful nurses and healthcare assistants in A&E majors and same day emergency care (thank you Dr Maria Marouli and Nurse Jennifer). Another positive experience on gynae ward. Nurses Warda, Queen, Alena and Clare were all very kind, attentive and extremely competent.

There were so many patients in the A&E, i suffered with severe pain with kidney stone sym on Wednesday night 08/12/2023,staffs are well trained and doctors and nurses are very helpful. I had my CT scan and blood test results with in two hours. specially thanks to Dr. Bolloju and Dr. Galica, they are such nice doctors showed their professionalism, kindness, caring and excellent management skills.

Amazing service was feeling really unwell seen unbelievably quickly. The doctors and nurses were great very sympathetic and understanding. I attended the emergency day care Dr Johnny and dr harder also his staff were great provided a really immaculate service. The hospital is clean and well kept thank you all

Recently went in as a day case for a diagnostic procedure. From start to finish they made my time there almost enjoyable!!! The reception team, nurses , theatre staff and the Consultant were all brilliant. Communication was second to none and the teams we are all straightforward and uncomplicated. A credit to Fairfield Independent Hospital.

Absolutely shambles of a place can't run outpatient clinics on time .. Seems there time is more important than yours BE AWARE... It like there doing you a favour by operating clinics on a weekend ..!!! Unhelpful staff AVIOD ...

I am completely disgusted at how they view their patients. It seems as though the medical staff only show the care that comes with their job when you are employed or local to the surrounding area. If you are simply an independent carer for your autistic child then they will cast you aside, simply sending you somewhere else without even asking about your condition or symptoms. They truly know how to make you feel like a burden, as if you shouldn't have even stepped foot on the premises and I truly believe they are aware of this. I am a widowed Catholic mother of three with no support, visual issues and am single handedly guiding and aiding my autistic child through life. I come here for extrema pain in my back and they simply send me away after an uncaring talk. The medical staff and those incharge can easily solve this problem by climbing down from their ivory tower and acknowledging that we are all humans and are all entitled to the care we so rightly deserve. Absolutely foul.

I felt I was in great hands from start to finish & very much appreciated the care shown. Everyone from the consultant, ward team & theatre team did their very best to provide fantastic care. The physiotherapists were also fantastic & really worked hard to get me mobile & discuss any worries. Having such a great, knowledgeable, caring & welcoming team really does put a very stressful situation at ease - The team at the Albyn is second to none.

Attentive and very friendly staff! I postponed my surgery for so many years and so glad that I did it at Albyn hospital. The whole experience was very smooth and professional. Wouldn't have minded to get pampered by the staff a bit longer. Thank you for the amazing experience!

All the nurses and other staff were really nice to me. Always making sure I was ok before and after the surgery. My only questions are about my surgery which will be discussed with my doctor in a few weeks. But overall I had a good staying at Albyn. Thank you.

Not fit for purpose. A children’s hospital? children should bring the priority right? well i been waiting for my 2 year old nephew 8+ hours, still waiting. They’re just fiddling around back there, no sense of urgency, just want to finish their shift and go home. horrible really. at the heart of the city centre. deplorable.

Will never be able to thank Birmingham Children’s Hospital enough for all they’ve done for my little boy and family. Ward 10 nurses and staff made the hardest time of my life that bit easier and brighter 🥰

Terrible. FXXXING terrible. I came with my son who was struggling to breathe at 8pm. My son is 9 months. First they made me wait 3 hours in the main area when I told them he is not breathing properly. Then they moved me to another section and made me wait another hour. When I asked how long they kept telling me they don’t know. If they don’t know who does???!! They just sitting there talking about life rather than looking at my son. 12:30 decided to leave and go to a private hospital. Never again.

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

Fantastic experience on two seperate occasions. I saw the Dermatologists and had bloods taken. Professional and friendly staff. I highly recommend their service.

Posting on behalf of my unwell partner, Helen. I had an email on 21st September cancelling her appointment in the ‘long covid clinic’ (she doesn’t have long covid…) and assuring a deposit refund in due course. It’s now two weeks later and no sign of the refund, which is not an inconsiderable amount of money. Very concerned about why they can’t seem to access our money (and other peoples by the look of it) to return it to us. We also thought it very bad practice that the cancellation email was a ‘no reply’ address and they don’t appear to have another email address. I have contacted them via their website contact form but of course have received no reply. I will now be contacting Citizens Advice regarding how to progress with this issue. In Conclusion: BEWARE.

This clinic is appalling. The only good thing about this clinic was the doctor who I saw who has now left - speaks volumes! My appointment was cancelled weeks ago and I STILL haven’t received a refund. I never received a copy of the doctor’s letter and neither did my local GP surgery which is partly what I paid for in my initial fee.