1 clinic in Milton Keynes

Excellent care - I’ve had 10 operations at the Saxon Clinic in about 23 years. The only problem is the car parking - despite being expanded once in those 23 years it is still too small, forcing some people to park on double yellow lines on the adjacent road. I now tend to aim to be 15 minutes early so I have time to wait for a space to become available when necessary.

Great clinic, specialists are efficient and care is good. The clinic is very clean and well maintained. Receptionists are helpful and efficient. The only issue I had was with their accounts department. Who instead of liaising with my insurance provider directly (phoning or emailing them) to clarify any information, was instead only harassing me, which delayed my care, and although I could not do anything about this. After several phone calls and emails with my insurance and their accounts team, and having asked the accounts team to contact my insurance directly following the advise from my insurance company, I finally noticed that the accounts team had an extra zero on my membership number. This was weeks after having resent my insurance information to the accounts team and having asked them to double check it. I had my care delayed because of this, which could have simply be resolved in minutes should they actually contact my insurance provider directly, or double check the information I provided and asked to double check, instead of harassing clients and delaying care needlessly.

Went to visit the Saxon clinic for on going issue medical condition, extremely busy like the NHS no place to sit in reception, misspelt my name on the records, unable to complete bloods on the same day, apparently the nurses are under pressure and was given an appointment a week later which I can’t make also unable to arrange MRI scan appointment on the day, so more visits and phone calls to arrange them and take time off work. Long waiting list. Was expecting abit more improvement than the NHS unfortunately not.

I had the platinum level health screening spread over three days. The service, professionalism and communications met all my expectations. Dr Sami completed the colonoscopy and endoscopy and his manner and professionalism were exemplary. No problem recommending this facility to anyone needing healthcare. All medical and administrative support staff were extremely supportive and friendly.

Mayo Clinic Healthcare London has an amazing facility and outstanding customer care ethics. Special thanks to Dr. Sarmed Sami who was really professional and lovely Gastro Nurse JEFF he was outstanding. My experience at Mayo clinic was amazing, they coped with my high anxiety quite well and help me to feel comfortable during all procedure.

Profs Behr and Costello were very good. Unfortunately Sarmed S. Sami was so incompetent I’ve reported him to the GMC. Most of the staff seemed nice, some procedures they managed to perform, others they didn’t manage to (ie they’re occasionally competent). Billing was so over-enthusiastic so we were charged for procedures we didn’t have. Strangely they still haven’t gotten back to me about those …

I have just had a procedure done this morning. What can I say. From the lovely lady who welcomes you to all the other staff I can into contact with. You are all excellent in what you do. The care you gave me was 100%. The facilities are far from what I was expecting. Thank you so much for everything you have done for me. It was lovely to see a friendly face in Ciara and Darren was so good at putting me at ease. And David the consultant went out of his way to put me at ease . Once again thank you so much . Well done team. When I am back at work I will bring you some tins of biscuits .

I was recently a patient of the Peninsula Heart Clinic through the NHS. The service and care I received were outstanding and I am so grateful for the treatment and care that I received. The staff I met were so professional and caring that I cannot recommend them enough. Thank you.

Had a procedure at the clinic on 30th November & was immensely impressed with the care & efficiency with which I was treated. Every member of staff I met was kindness personified & I would warmly recommend this unit should the need arise.

Had a knee operation today at Fairfield hospital. Every member of staff from start to finish were excellent. Really looked after me and can tell that everyone is dedicated to patient care. I was really impressed. Thanks to everyone involved 👏👏👏

Excellent hospital..normally dealing with Private patients but have also been supporting NHS patients. My Son had day surgery there and the staff were so attentive and kind and very efficient. He wasn't treated any differently to a private patient.

WOW from the cleaning staff to the consultant, everyone is amazing, so friendly, helpful and the theatre staff are absolutely incredible, they make you completely relaxed. I absolutely adore Mr Raj, I've seen so many consultants but I've never come across someone like Mr Raj, he's wonderful and makes you so relaxed and his amazing nurses are also lovely. This is by far the BEST hospital I've been to. Thank you Fairfield hospital for making me feel welcome and relaxed ❤️❤️

Wonderful, lovely, truly caring nurses and doctors, who made my time in A&E as comfortable and quick as possible - you are all stars - amazing receptionist, too. Thank you all so much. ♥️

I attended the A&E department while on holiday. The care and attention was amazing. Special thanks to Kim who had me transferred to urgent medical care and because I was struggling she got a wheel chair and took me to the correct area. The attention and care exceeded all my expectations.

I came in on Monday morning, around 8am, and was seen quickly, and treated very well by doctors, nurses, and supporting staff. By far the best NHS experience I have had, and I have had many!

On January 14th I had a revision hip operated on by Mr James Donaldson. I was in for 3 days and the care, kindness and professionalism was outstanding. If you do have to have a replacement hip RNOH is the place to go

I would like to say a big thank you to mr Cullen and his team, the doctors,the nurses. You all have made my stay on private care very comfortable The food was nutrition lovely food well balanced menu which you can choose from every day The cleaners even helpful the rooms are bright colours really beautiful and well kept clean I really can't fault private care Thank you all so much for your wonderful care I received in here after having my ankle fusion

I recently had a spinal procedure under the care of Mr Leong. I am extremely grateful for the level of care and attention I received, from being offered alternatives before I was ready to take the plunge with surgery, to the surgery itself and after care. It was lovely to feel complete faith in my consultant but also to hear other doctors speak so highly of him. The whole team at RNOH were so helpful and attentive and I am truly grateful to Mr Leong, for his kind & caring attitude and for getting me back on my feet again.

My husband had an operation in this clinic as an NHS patient, the whole experience was seamless, from the time we arrived until the discharge, a few hours later. Lovely staff, receptionists, nurses and doctors, beautiful and clean room, very quiet environment. I wish every hospital visit would be as nice as this one. Highly recommended.

My Husband had an operation on his hand, the staff were amazing from arrival to discharge. They went above and beyond to not only look after him but also checking in on me whilst I waited for him to come back to the ward. The aftercare he is still receiving is to the same amazing standard! Great service, lovely and clean building! Would definitely recommend!!!

Been on Dr Baldos ward, Staff - starting from reception, ending at nurses- absolutely beautiful, best care and friendliness i have ever experienced. Even the food is good (i am the chef) i could write a book about how good everything was. I'd give 6/5 if it was possible. Brilliant!